BMW of Austin

On road trip from Scottsdale Arizona when I broke down in Liberty Hill Texas. Got towed into Austin. Limped into BMW of Austin at 7:05 AM without an appointment. Was greeted very professionally and soon was Liberty Hill Texas. Got towed into Austin. Limped into BMW of Austin at 7:05 AM without an appointment. Was greeted very professionally and soon was met by advisor Jose. He told me when the car would be inspected and set me up for digital updates. Jose came back with the problem diagnosis and when the service should be completed. When the work was completed Jose informed me that the high pressure fuel pump was covered because BMW was providing extended warranty coverage, which was really nice since my car’s mileage was over 111,000 miles. I drove out at 11 AM. Total elapsed time less than 4 hours and no charge. 5 stars is not enough. Thank you Jose and BMW of Austin. More

Amamzing customer service. Reese was very helpful. And the tow truck service was also great. the tow truck service was also great. More

We found the sales department underwhelmiing so we bought our BMW elsewhere. However, the quality of a BMW is outstanding and the service department is very good. Especially my service advisor Tim Montgome our BMW elsewhere. However, the quality of a BMW is outstanding and the service department is very good. Especially my service advisor Tim Montgomery. He is fantastic. More

My service advisor is Chris Brice and he is wonderful! He is always pleasant and professional. I first purchased my vehicle in 2017 and the staff has always provided excellent customer service! He is always pleasant and professional. I first purchased my vehicle in 2017 and the staff has always provided excellent customer service! More

Always exceeds my expectations. I highly recommend BMW if Austin to all who may be considering a BMW. if Austin to all who may be considering a BMW. More

BMW North Austin is top of the class. Erika Garcia is an excellent service writer! excellent service writer! More

Larry was a great salesman he made everything happen as it should. Always keep us lnformed of any change in the delivery plan a very thorough professional it should. Always keep us lnformed of any change in the delivery plan a very thorough professional More

Ask Ivan in used car sales. Impeccable character. Service department is stellar too. I highly recommend this dealership. department is stellar too. I highly recommend this dealership. More

Service was fast and friendly, I never have a bad experience when I visit here. experience when I visit here. More

Ivan was amazing. He made the whole experience a pleasure and took care of my purchase & delivery, even on his day off! and took care of my purchase & delivery, even on his day off! More