BMW of Austin

The service was very professional and pleasant!We’ll The service was very professional and pleasant! We’ll comment North Austin BMW. The salesman was very helpful. The service was very professional and pleasant! We’ll comment North Austin BMW. The salesman was very helpful. More

Super accommodating, great service, A+ Service, plus they have great lounge for waiting with drinks, snacks and cinema have great lounge for waiting with drinks, snacks and cinema More

Very patient. Answered all of my questions and I had a lot. Took the time to explain all the different settings and options. Very accommodating. The entire staff smiled and greeted me throughout my vi lot. Took the time to explain all the different settings and options. Very accommodating. The entire staff smiled and greeted me throughout my visit. More

Charlie and Jess were knowledgeable, professional, and friendly. They made the purchase of our new car fast and smooth. friendly. They made the purchase of our new car fast and smooth. More

Friendly service and transparent process. Went the extra mile to prepare X3 for pickup. Recommend my sales representative John Dickerson for future purchases. mile to prepare X3 for pickup. Recommend my sales representative John Dickerson for future purchases. More

On road trip from Scottsdale Arizona when I broke down in Liberty Hill Texas. Got towed into Austin. Limped into BMW of Austin at 7:05 AM without an appointment. Was greeted very professionally and soon was Liberty Hill Texas. Got towed into Austin. Limped into BMW of Austin at 7:05 AM without an appointment. Was greeted very professionally and soon was met by advisor Jose. He told me when the car would be inspected and set me up for digital updates. Jose came back with the problem diagnosis and when the service should be completed. When the work was completed Jose informed me that the high pressure fuel pump was covered because BMW was providing extended warranty coverage, which was really nice since my car’s mileage was over 111,000 miles. I drove out at 11 AM. Total elapsed time less than 4 hours and no charge. 5 stars is not enough. Thank you Jose and BMW of Austin. More

Amamzing customer service. Reese was very helpful. And the tow truck service was also great. the tow truck service was also great. More

We found the sales department underwhelmiing so we bought our BMW elsewhere. However, the quality of a BMW is outstanding and the service department is very good. Especially my service advisor Tim Montgome our BMW elsewhere. However, the quality of a BMW is outstanding and the service department is very good. Especially my service advisor Tim Montgomery. He is fantastic. More

My service advisor is Chris Brice and he is wonderful! He is always pleasant and professional. I first purchased my vehicle in 2017 and the staff has always provided excellent customer service! He is always pleasant and professional. I first purchased my vehicle in 2017 and the staff has always provided excellent customer service! More

Always exceeds my expectations. I highly recommend BMW if Austin to all who may be considering a BMW. if Austin to all who may be considering a BMW. More