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BMW of Austin
Austin, TX
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 17, 2018
Great experience I had a great experience buying a car here. The staff was friendly and helpful. I recommend visiting this dealership if you are in the market for a I had a great experience buying a car here. The staff was friendly and helpful. I recommend visiting this dealership if you are in the market for a new car. More
by JSweeney
Employees Worked With
Charlie Baze , Sean Weaver
December 16, 2018
Got me a great car but even better experience! BMW’s reputation as the premier luxury vehicle is second to none, but the team at BMW of Austin is the real story. These guys provided me the best car BMW’s reputation as the premier luxury vehicle is second to none, but the team at BMW of Austin is the real story. These guys provided me the best car buying/car leasing experience ever. If you think you can’t afford the ultimate driving machine, think again. Ask Troy Massey! More
by Redraider94
Employees Worked With
Curt Imber, Troy Massey, Josh Wheelock
December 14, 2018
Troy M. Troy from sales helped out alot before and after the sale. The experience at bmw of austin was smooth and painless! Next time I have to trade in my ve Troy from sales helped out alot before and after the sale. The experience at bmw of austin was smooth and painless! Next time I have to trade in my vehicle in for another vehicle, I will not hesitate to reach out to Troy again More
by Yha0937
Employees Worked With
Troy M.
December 13, 2018
Straight-shooting, no-hassle experience This was one of the easiest car-buying experiences I can recall ... and I've had more than a few. Mike set up convenient test-drives on the two cars w This was one of the easiest car-buying experiences I can recall ... and I've had more than a few. Mike set up convenient test-drives on the two cars we were comparing; was persistent in finding us the color/features combination we were looking for and provided a no-pressure purchasing environment. Couldn't be happier with the car or the buying process. Don't recall making contact with Sean Weaver (below), but Mike Hanaway and Brett Swanson were a pleasure to work with. More
by C'est Chic
Employees Worked With
Mike Hanaway
December 13, 2018
Easy, efficient, fun We needed a car quickly, with minimal time spent on marketing, and maximum on things that matter. We found all this in this dealership, Many thanks! We needed a car quickly, with minimal time spent on marketing, and maximum on things that matter. We found all this in this dealership, Many thanks! More
by Victor
Employees Worked With
Mike Hanaway
December 06, 2018
New Purchase On November 21, 2018 I purchased a BMW X2, I been dealing with BMW of Austin since 2001, This was my 4th purchase. I enjoyed dealing with Mike Hanaway On November 21, 2018 I purchased a BMW X2, I been dealing with BMW of Austin since 2001, This was my 4th purchase. I enjoyed dealing with Mike Hanaway all these years. No pressure, and he understands my needs perfectly. Also the service on all the cars was always to my satisfaction. More
by Auto,Gudi30
Employees Worked With
Mike Hanaway
December 02, 2018
Smooth process!!! I was looking into buying a specific BMW. It was my 3rd BMW I visited between San Antonio and Austin. This is my first BMW purchase. I've not purchase I was looking into buying a specific BMW. It was my 3rd BMW I visited between San Antonio and Austin. This is my first BMW purchase. I've not purchased a car in 9 years other than leasing. Charles Emmanuel blew my mind by how simple it was to chose a car and purchase. Thank you BMW of Austin and Charles for making this a pleasant experience! More
by renzoups
Employees Worked With
Charles Emmanuel
November 30, 2018
Black Friday Surprise Called dealership asked to speak with someone in sales. Talked with Troy Massey mentioned what we were looking for, he was very knowledgeable with a Called dealership asked to speak with someone in sales. Talked with Troy Massey mentioned what we were looking for, he was very knowledgeable with all the questions I had regarding the new X-5.My wife and I drove from San Antonio, meet with Troy he showed us numerous X-5s we found exactly the color with the options we were looking for. (ZERO Pressure) He also worked on getting a good value on our trade in. Troy then introduced us to another top notch employee Andrew who was extremely patient, helpful and knowledgeable he went thru all of the features of the new X-5 with us. Troy and Andrew both are and should be considered an important asset to BMW of Austin. I know they say everyone is born with 23 pairs of chromosome's but these two gentleman got 24. Great experience, Great car , Great dealership. We will be back. Thanks, Mark & Mary Kay Farnsworth More
by Movieguy
Employees Worked With
Troy Massey, Andrew
November 20, 2018
It was my best shopping experience for the last 20 years! I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I ha I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I had an excellent experience shopping for a new car with Troy Massey. Absolutely stress free, quick, very professional sales process. He found all available discount options to match my expectations. Everything was handled in a timely and professional manner. It was my best shopping experience! More
by Dina
Employees Worked With
Troy Massey
October 22, 2018
Very pleasant experience buying a car from BMW of Austin I was looking for to buy my first BMW car and the BMW of Austin was my second BMW dealership I visited. I met with John Dickerson who was very kind, p I was looking for to buy my first BMW car and the BMW of Austin was my second BMW dealership I visited. I met with John Dickerson who was very kind, patient and supportive. His knowledge about the car model that I had inquired, was impressive. Price negotiation was honest, with no pressure, and the numbers very competitive. The car delivery from placing an order till pick-up was quick, slightly ahead of promised schedule. During pick-up once again I was presented all the car’s features, how to access and use them. The high level of service from friendly and professional staff of BMW of Austin has been great. I feel like customer satisfaction is their number one priority, therefore I highly recommend this dealership. More
by bimmerfan
Employees Worked With
John Dickerson, Larry Stenson
