BMW of Austin

10/10 Excellent customer experience. Troy is the best! He helped me turn in my leased X1 and customize my new X3 and was incredibly generous and informative Excellent customer experience. Troy is the best! He helped me turn in my leased X1 and customize my new X3 and was incredibly generous and informative throughout the entire process. More

Excellent Customer Experience Mike is a great salesman who is focused on customer experience and follow’s through on his commitments way after the sales cycle. Thanks Mike,! Mike is a great salesman who is focused on customer experience and follow’s through on his commitments way after the sales cycle. Thanks Mike,! More

Couldn't have been a better experience We were extremely pleased with the professionalism of the staff at BMW of Austin on McNeil Rd. Charlie Baze was our salesperson. We did the whole de We were extremely pleased with the professionalism of the staff at BMW of Austin on McNeil Rd. Charlie Baze was our salesperson. We did the whole deal over the phone as we live a couple hours away from his location. We were more than pleased with the whole experience in leasing our new X5. It was virtually stress free. The personal tutorial on the vehicle's features were expertly explained and demonstrated. I highly recommend Charlie and this dealership. More

Good Experience I originally dreaded turning in my leased BMW and looking for another. However, my experience at BMW of Austin turned out very well. I took a lot of I originally dreaded turning in my leased BMW and looking for another. However, my experience at BMW of Austin turned out very well. I took a lot of time to look at options and test drive the car I was interested in. I also wanted to explore all the financing options. Mike was very patient, and cheerfully answered all my questions and concerns. On the day I came in to order the car, I asked him to look for something on the lot that would fit with my choices. He was able to come up with a car that fit all my needs at a better price, and I have been very happy. My husband and I were so pleased with the group at BMW of Austin, we even brought in our daughter who was able to purchase a slightly used X1 at a price she could afford. I look forward to doing business there for years to come. More

Great experience Troy Massey is a true professional. Troy was very helpful and demonstrated all the features on my new X5. He made the entire experience enjoyable, a Troy Massey is a true professional. Troy was very helpful and demonstrated all the features on my new X5. He made the entire experience enjoyable, and I would highly recommend Troy. More

X7 Lease Troy Massey and the rest of the staff at BMW of Austin or fantastic to work with. I saw the X7 that I liked online sent him a message about it, and wi Troy Massey and the rest of the staff at BMW of Austin or fantastic to work with. I saw the X7 that I liked online sent him a message about it, and within 20 minutes he returned my request, then three days later I drove off in my brand new X7. I’ve bought cars from him in the past, and will continue to do so in the future. More

BMW Austin is the best For me, walking into a car dealership is like stepping into a lion’s den just in time for dinner, but NOT at BMW of Austin on McNeil. I bought 2019 X For me, walking into a car dealership is like stepping into a lion’s den just in time for dinner, but NOT at BMW of Austin on McNeil. I bought 2019 X1 and am very happy with my purchase. They have been very nice and treated us respectfully, John Dickerson and Charlie Baze in particular. We never had unpleasant experiences from start to finish. We test drove several X series and walked out with no pressure. I don’t remember how many times we took test drives. It took me five months to purchase my X1. (Again, no pressure.) I believe Charlie provided with best discount possible. We appreciate everything he has done for us. Additionally, big shout out to the Product Specialists! There are a lot of things to learn about the latest technologies on new BMW. They were friendly and educated me with patience. Thank you BMW of Austin! More

Great Experiance. My Name is James, I bought BMW X2. I received a wonderful customer service from Mike Hanaway and Chris Markey. Mike Hanaway did everything he could p My Name is James, I bought BMW X2. I received a wonderful customer service from Mike Hanaway and Chris Markey. Mike Hanaway did everything he could possibly do to make my first BMW purchase a great experience. I also Thanks Chris Markey for all his kindnesses and the wonderful customer service. More

Great buying experience! I purchased a new BMW 430i from Charlie Baze at BMW of Austin. The entire process was quick and easy. Charlie and the rest of the staff were easy to d I purchased a new BMW 430i from Charlie Baze at BMW of Austin. The entire process was quick and easy. Charlie and the rest of the staff were easy to deal with and made me happy I chose their dealership. I will definitely consider BMW of Austin and Charlie when I'm ready for my next vehicle purchase. More