BMW of Austin
Austin, TX
Filter Reviews by Keyword
By Type
Showing 962 reviews
Purchased a new 330i Do yourself a favor and visit this dealership. Don’t worry about the price-they work with you , until you’re satisfied. They even suggested a car for Do yourself a favor and visit this dealership. Don’t worry about the price-they work with you , until you’re satisfied. They even suggested a car for me when I couldn’t decide. Yep, that’s what I bought. It’s like a big candy store- all colors and flavors. Previously I bought Lexus products. But now I’m 77 and need some fun. Try a BMW! Ask for Charlie Brown Baze if you want a no hassle experience.and make a good friend. More
Truly Exceptional My experience with BMW AUSTIN was truly exceptional when I purchased my car and continues to be. They go above and beyond to take care of their cust My experience with BMW AUSTIN was truly exceptional when I purchased my car and continues to be. They go above and beyond to take care of their customers! Troy Massey is not a “car salesman” he’s an amazing BMW consultant who truly cares about his clients! Best buying experience I’ve ever had!! More
Great experience I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I g I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I gave them. More
Consistently Great From sales with Troy through finance with Josh, couldn't ask for a better experience. We have a long history with BMW of Austin and that history is a From sales with Troy through finance with Josh, couldn't ask for a better experience. We have a long history with BMW of Austin and that history is all good! Thanks again. More
Amazing experience - super happy with my new car! Great experience working with BMW of Austin. Troy did an amazing job going through everything with us and making an enjoyable experience! It was my fi Great experience working with BMW of Austin. Troy did an amazing job going through everything with us and making an enjoyable experience! It was my first time buying a BMW and look forward to working with Troy and his team again for my next vehicle! More
New M35i purchase Had a great experience with Mike Hanaway in test driving & purchasing a new M35i. He was both very professional & accommodating & made a very competit Had a great experience with Mike Hanaway in test driving & purchasing a new M35i. He was both very professional & accommodating & made a very competitive lease offer that no other dealer could match, even with cars costing much less. More
Incredible Experience Troy Massey is amazing at sales. I wanted a special car with charcoal metallic paint and a white interior. He held my hand every step of the way, and Troy Massey is amazing at sales. I wanted a special car with charcoal metallic paint and a white interior. He held my hand every step of the way, and I am now the delighted owner of one of the most beautiful cars on the planet. Exceptional service with a barista as part of the experience. I would not buy s car anywhere else. More
Premiere Service I have purchased 3 cars in the last seven years and the service I received all the way through the process was outstanding. I glad that a friend reco I have purchased 3 cars in the last seven years and the service I received all the way through the process was outstanding. I glad that a friend recommended BMW of Austin. Troy Massey and the rest of the staff are very knowledgeable and polite. I am extremely pleased. More
Excellent experience and love my new car! Mike was so easy to work with and proactively communicates with me the whole time while we found me my dream car! Couldn’t have been more pleased with Mike was so easy to work with and proactively communicates with me the whole time while we found me my dream car! Couldn’t have been more pleased with the process (and the car!) More
Charlie Baze and BMW of Austin came through I was looking for a specific model with a limited number of exterior color options on a black interior. My time frame was very compressed since the ca I was looking for a specific model with a limited number of exterior color options on a black interior. My time frame was very compressed since the car was a birthday gift. I called Charlie and provided the requirements, the schedule, and the budget. He was able to locate a vehicle within two days. The car arrived on time and my wife was very surprised. The customer service and professionalism at BMW of Austin was top notch. Signing the papers in the finance department was very smooth. The entire staff was very courteous and I could tell everyone enjoyed their job. I would highly recommend using them to purchase a BMW. More