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BMW of Austin
Austin, TX
968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 28, 2019
Great Experience!!! I recently purchased a BMW X4 from Andrew Reeves at BMW of Austin and it was a great experience! Andrew was honest, straightforward, knowledgeable, a I recently purchased a BMW X4 from Andrew Reeves at BMW of Austin and it was a great experience! Andrew was honest, straightforward, knowledgeable, and attentive. I don’t live in the Austin area so my first contact with Andrew was by phone. He took down my information and I told him what vehicle I was looking for. He sent me an email link to fill out a financing application and we corresponded through email/phone to finalize the price. I scheduled an appointment to drive into Austin to finalize my purchase and when I arrived he had everything ready to go. I was out the door within a couple of hours! Andrew made what can sometimes feel like an overwhelming process quite enjoyable for me. Everyone at the dealership was very friendly and I never felt pressured or uncomfortable. I love my new car and I would definitely purchase a vehicle from Andrew again. More
by Danica D
Employees Worked With
Andrew Reeves, Sean Weaver
September 27, 2019
Completely Satisfied I truly enjoyed the recent purchase of my new X5 from this dealership. The sales rep is very patient and professional. He did an outstanding job to I truly enjoyed the recent purchase of my new X5 from this dealership. The sales rep is very patient and professional. He did an outstanding job to make sure I am getting the kind of vehicle I want and I am 100% happy. More
by VincentDu
Employees Worked With
Charlie Baze
September 22, 2019
Absolute focus on customer satisfaction. These folks truly walk the talk when it comes to insuring that as a customer, you are happily being served. From sales to service area. These folks truly walk the talk when it comes to insuring that as a customer, you are happily being served. From sales to service area. More
by Dr. Ruiz
Employees Worked With
Mike Hanaway, Eric Dominguez
September 12, 2019
Great sales and great service I've been a loyal customer of BMW of Austin since moving to Austin in 2005. I first worked with Chris Markey who was superb in helping us purchase our I've been a loyal customer of BMW of Austin since moving to Austin in 2005. I first worked with Chris Markey who was superb in helping us purchase our BMWs. When Chris took over as manager, we were very fortunate to work with Mike Hanaway. Our buying experiences couldn't have been more fun and pressure-free. And, the service department has helped me out in a jam a couple of times. Yes, we have been repeat customers a number of times. More
by Mhayward
Employees Worked With
Mike Hanaway, Chris Markey
September 07, 2019
Love My BMW I have been a BMW owner since 1997 and my buying experience at BMW of Austin has been the best yet. They had a large selection to choose from. Our sal I have been a BMW owner since 1997 and my buying experience at BMW of Austin has been the best yet. They had a large selection to choose from. Our sales representative Troy Massey did everything possible to get us into the vehicle we wanted without zero pressure. The entire process was fast and simple. If you are thinking about purchasing a BMW I would recommend BWM of Austin and Troy Massey! More
by Tamika
Employees Worked With
Troy Massey
September 05, 2019
New 330i Great sales department. Troy is amazing. My experience was exceptional. Troy put together a deal that met all my needs, and the sale was seamless. Great sales department. Troy is amazing. My experience was exceptional. Troy put together a deal that met all my needs, and the sale was seamless. The entire team works well together to make you feel great about your choice in Dealers. More
by ssmith
Employees Worked With
Troy Massey; Mike (the guy that showed me all the bells and whistles)
August 27, 2019
Purchased a new 330i Do yourself a favor and visit this dealership. Don’t worry about the price-they work with you , until you’re satisfied. They even suggested a car for Do yourself a favor and visit this dealership. Don’t worry about the price-they work with you , until you’re satisfied. They even suggested a car for me when I couldn’t decide. Yep, that’s what I bought. It’s like a big candy store- all colors and flavors. Previously I bought Lexus products. But now I’m 77 and need some fun. Try a BMW! Ask for Charlie Brown Baze if you want a no hassle experience.and make a good friend. More
by Old guy
Employees Worked With
Charlie Brown Baze, Taylor Coleman, John, Ian and many more., Sean Weaver
August 22, 2019
Truly Exceptional My experience with BMW AUSTIN was truly exceptional when I purchased my car and continues to be. They go above and beyond to take care of their cust My experience with BMW AUSTIN was truly exceptional when I purchased my car and continues to be. They go above and beyond to take care of their customers! Troy Massey is not a “car salesman” he’s an amazing BMW consultant who truly cares about his clients! Best buying experience I’ve ever had!! More
by Misty
Employees Worked With
Troy Massey
August 19, 2019
Great experience I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I g I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I gave them. More
by Smurphy5000
Employees Worked With
Troy Massey, Josh Wheelock and Ian Pilla
August 15, 2019
Consistently Great From sales with Troy through finance with Josh, couldn't ask for a better experience. We have a long history with BMW of Austin and that history is a From sales with Troy through finance with Josh, couldn't ask for a better experience. We have a long history with BMW of Austin and that history is all good! Thanks again. More
by bertvasut
Employees Worked With
Troy, Josh
