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BMW of Austin
Austin, TX
956 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 956 reviews
September 22, 2019
Absolute focus on customer satisfaction. These folks truly walk the talk when it comes to insuring that as a customer, you are happily being served. From sales to service area. These folks truly walk the talk when it comes to insuring that as a customer, you are happily being served. From sales to service area. More
by Dr. Ruiz
Employees Worked With
Mike Hanaway, Eric Dominguez
Helpful September 12, 2019
Great sales and great service I've been a loyal customer of BMW of Austin since moving to Austin in 2005. I first worked with Chris Markey who was superb in helping us purchase our I've been a loyal customer of BMW of Austin since moving to Austin in 2005. I first worked with Chris Markey who was superb in helping us purchase our BMWs. When Chris took over as manager, we were very fortunate to work with Mike Hanaway. Our buying experiences couldn't have been more fun and pressure-free. And, the service department has helped me out in a jam a couple of times. Yes, we have been repeat customers a number of times. More
by Mhayward
Employees Worked With
Mike Hanaway, Chris Markey
September 07, 2019
Love My BMW I have been a BMW owner since 1997 and my buying experience at BMW of Austin has been the best yet. They had a large selection to choose from. Our sal I have been a BMW owner since 1997 and my buying experience at BMW of Austin has been the best yet. They had a large selection to choose from. Our sales representative Troy Massey did everything possible to get us into the vehicle we wanted without zero pressure. The entire process was fast and simple. If you are thinking about purchasing a BMW I would recommend BWM of Austin and Troy Massey! More
by Tamika
Employees Worked With
Troy Massey
September 05, 2019
New 330i Great sales department. Troy is amazing. My experience was exceptional. Troy put together a deal that met all my needs, and the sale was seamless. Great sales department. Troy is amazing. My experience was exceptional. Troy put together a deal that met all my needs, and the sale was seamless. The entire team works well together to make you feel great about your choice in Dealers. More
by ssmith
Employees Worked With
Troy Massey; Mike (the guy that showed me all the bells and whistles)
August 27, 2019
Purchased a new 330i Do yourself a favor and visit this dealership. Don’t worry about the price-they work with you , until you’re satisfied. They even suggested a car for Do yourself a favor and visit this dealership. Don’t worry about the price-they work with you , until you’re satisfied. They even suggested a car for me when I couldn’t decide. Yep, that’s what I bought. It’s like a big candy store- all colors and flavors. Previously I bought Lexus products. But now I’m 77 and need some fun. Try a BMW! Ask for Charlie Brown Baze if you want a no hassle experience.and make a good friend. More
by Old guy
Employees Worked With
Charlie Brown Baze, Taylor Coleman, John, Ian and many more., Sean Weaver
August 22, 2019
Truly Exceptional My experience with BMW AUSTIN was truly exceptional when I purchased my car and continues to be. They go above and beyond to take care of their cust My experience with BMW AUSTIN was truly exceptional when I purchased my car and continues to be. They go above and beyond to take care of their customers! Troy Massey is not a “car salesman” he’s an amazing BMW consultant who truly cares about his clients! Best buying experience I’ve ever had!! More
by Misty
Employees Worked With
Troy Massey
August 19, 2019
Great experience I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I g I highly recommend Troy Massey. He went and the BMW staff made my purchase easy and hassle free and were ready to answer the multitude of question I gave them. More
by Smurphy5000
Employees Worked With
Troy Massey, Josh Wheelock and Ian Pilla
August 15, 2019
Consistently Great From sales with Troy through finance with Josh, couldn't ask for a better experience. We have a long history with BMW of Austin and that history is a From sales with Troy through finance with Josh, couldn't ask for a better experience. We have a long history with BMW of Austin and that history is all good! Thanks again. More
by bertvasut
Employees Worked With
Troy, Josh
August 07, 2019
Amazing experience - super happy with my new car! Great experience working with BMW of Austin. Troy did an amazing job going through everything with us and making an enjoyable experience! It was my fi Great experience working with BMW of Austin. Troy did an amazing job going through everything with us and making an enjoyable experience! It was my first time buying a BMW and look forward to working with Troy and his team again for my next vehicle! More
by sumitb87
Employees Worked With
Troy Massey
July 31, 2019
New M35i purchase Had a great experience with Mike Hanaway in test driving & purchasing a new M35i. He was both very professional & accommodating & made a very competit Had a great experience with Mike Hanaway in test driving & purchasing a new M35i. He was both very professional & accommodating & made a very competitive lease offer that no other dealer could match, even with cars costing much less. More
by Ovich56
Employees Worked With
Mike Hanaway
