Back

BMW of Austin

Austin, TX

4.5
969 Reviews

7011 McNeil Drive

Austin, TX

78729

Directions

By Type

Showing 969 reviews

April 16, 2022

Best Experience! ! Mike Hanaway truly cares about his customers (they make you feel like family) and goes above and beyond to make sure your are satisfied and happy! More

by cathaustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Josh Wheelock, Armani
Apr 17, 2022 -

BMW of Austin responded

We absolutely appreciate you coming to see us again here at BMW of Austin for your 9th purchase! Our team strives to provide a five-star service to all of our customers.

April 08, 2022

Mike Hanaway is fantastic! I just purchased my 4th BMW from him and he is always professional and knowledgeable. He's excellent with follow up after the sell as well. I high More

by Michelle Dolch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Apr 08, 2022 -

BMW of Austin responded

Thank you for your positive review. It is fantastic to know that our team could meet your expectations. Thank you for choosing BMW of Austin and we look forward to your next visit.

February 12, 2022

I recently purchased my vehicle from them. The service was outstanding and process easy. Jason was friendly and professional, we made contact via the internet and when I arrived at the dealership, there w More

by leonardjsintes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rucker, Jason
Feb 12, 2022 -

BMW of Austin responded

Thank you for your positive feedback! Our Sales Team at BMW of Austin knows how important the car-buying process is, so we always strive to provide an easy and professional experience. Thank you for your support, and please don't hesitate to reach out to BMW of Austin for any auto needs in the future.

February 07, 2022

BMW Austin has proven buying a car doesn’t need to be stressful. Best car dealership experience, by far. More

by Moira.Zinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Troy Massey
Feb 08, 2022 -

BMW of Austin responded

I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at BMW of Austin. Come back and visit us any time, our Sales Team will be glad to assist, as always!

February 06, 2022

They were able to get an allocation for my car when in the times we are in is difficult. More

by Rono
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rucker
Feb 06, 2022 -

BMW of Austin responded

We're always happy to do all we can to help you, Rono. Thanks for your review for BMW of Austin.

February 05, 2022

The people at the dealership were friendly, helpful, and knowledgeable. It was very nice not to have to haggle over a price and wait and wait for the salesperson to "talk to the manager" multiple times as More

by sara_sundstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Feb 06, 2022 -

BMW of Austin responded

Hi Sara, It makes us happy that our team was friendly, helpful, and knowledgeable whilst working with you. We hope that you are enjoying your BMW X3 and we appreciate your business. Thank you for choosing BMW of Austin and know that we are always here should you need us.

February 04, 2022

My salesperson, Ivan was exceptional from the start to finish. He was professional and knowledgeable. I would recommend him and BMW of Austin to my family and friends. More

by LatoniaW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Fedko
Feb 04, 2022 -

LatoniaW responded

My salesperson, Ivan Fedko was exceptional from start to finish. He was knowledgeable and professional. I would recommend him and BMW of Austin to family and friends.

Feb 04, 2022 -

BMW of Austin responded

Hello, thank you so much for taking the time to review our Sales Team here at BMW of Austin.

February 04, 2022

A good experience with the overall purchase of my car. There was no back and forth with negotiations on the purchase price of the vehicle and if I buy another vehicle in the future I will consider BMW OF More

by Jazz_vo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stewart
Feb 05, 2022 -

BMW of Austin responded

We are so pleased to learn that you had a wonderful experience with purchasing a new car here at BMW of Austin. We strive to take the best care of our customers. We value your business.

February 04, 2022

Charlie Baze at BMW of Austin is very sincere, knowledgeable and quick to respond. Working with him is a pleasure and does not feel like having a root canal as it does with some other dealers. Two More

by amohandas67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHARLIE BAZE
Feb 05, 2022 -

BMW of Austin responded

Hi, thank you for taking the time to write a positive review! We're thrilled to hear our Sales Team was able to help you find a great 2022 BMW M240 and were able to make your overall experience at our dealership quick and fantastic. If you ever need help with your new 2022 BMW M240, feel free to give us a call at BMW of Austin.

More
Feb 05, 2022 -

amohandas67 responded

You're welcome. Will do. I may be back at some point for an M5....if I ever tire of the M240.

February 03, 2022

Jose in service was excellent - great service and very accommodating! Great follow up…highly recommend. More

by REVPAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Feb 03, 2022 -

BMW of Austin responded

Thank you for the excellent review. We are happy to know that you enjoyed such an accommodating experience with our Service Team. BMW of Austin welcomes you back for all of your automotive needs.

...
6
...