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BMW of Austin

Austin, TX

4.6
964 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 964 reviews

February 05, 2022

The people at the dealership were friendly, helpful, and knowledgeable. It was very nice not to have to haggle over a price and wait and wait for the salesperson to "talk to the manager" multiple times as More

by sara_sundstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Feb 06, 2022 -

BMW of Austin responded

Hi Sara, It makes us happy that our team was friendly, helpful, and knowledgeable whilst working with you. We hope that you are enjoying your BMW X3 and we appreciate your business. Thank you for choosing BMW of Austin and know that we are always here should you need us.

February 04, 2022

My salesperson, Ivan was exceptional from the start to finish. He was professional and knowledgeable. I would recommend him and BMW of Austin to my family and friends. More

by LatoniaW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Fedko
Feb 04, 2022 -

LatoniaW responded

My salesperson, Ivan Fedko was exceptional from start to finish. He was knowledgeable and professional. I would recommend him and BMW of Austin to family and friends.

Feb 04, 2022 -

BMW of Austin responded

Hello, thank you so much for taking the time to review our Sales Team here at BMW of Austin.

February 04, 2022

A good experience with the overall purchase of my car. There was no back and forth with negotiations on the purchase price of the vehicle and if I buy another vehicle in the future I will consider BMW OF More

by Jazz_vo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stewart
Feb 05, 2022 -

BMW of Austin responded

We are so pleased to learn that you had a wonderful experience with purchasing a new car here at BMW of Austin. We strive to take the best care of our customers. We value your business.

February 04, 2022

Charlie Baze at BMW of Austin is very sincere, knowledgeable and quick to respond. Working with him is a pleasure and does not feel like having a root canal as it does with some other dealers. Two More

by amohandas67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHARLIE BAZE
Feb 05, 2022 -

BMW of Austin responded

Hi, thank you for taking the time to write a positive review! We're thrilled to hear our Sales Team was able to help you find a great 2022 BMW M240 and were able to make your overall experience at our dealership quick and fantastic. If you ever need help with your new 2022 BMW M240, feel free to give us a call at BMW of Austin.

Feb 05, 2022 -

amohandas67 responded

You're welcome. Will do. I may be back at some point for an M5....if I ever tire of the M240.

February 03, 2022

Jose in service was excellent - great service and very accommodating! Great follow up…highly recommend. More

by REVPAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Feb 03, 2022 -

BMW of Austin responded

Thank you for the excellent review. We are happy to know that you enjoyed such an accommodating experience with our Service Team. BMW of Austin welcomes you back for all of your automotive needs.

February 03, 2022

The service was very professional and pleasant!We’ll The service was very professional and pleasant! We’ll comment North Austin BMW. The salesman was very helpful. More

by Yvonne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shazraz
Feb 04, 2022 -

BMW of Austin responded

Yvonne, we are so happy to read that you had a great experience with us here at BMW of Austin. We strive to provide our customers with the best service possible.

February 02, 2022

Super accommodating, great service, A+ Service, plus they have great lounge for waiting with drinks, snacks and cinema More

by Jelena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 02, 2022 -

BMW of Austin responded

Hi, Jelena! BMW of Austin thanks you for the 5-stars and feedback. We look forward to seeing you back.

February 02, 2022

Very patient. Answered all of my questions and I had a lot. Took the time to explain all the different settings and options. Very accommodating. The entire staff smiled and greeted me throughout my vi More

by sastank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tremont - Josh Wheelock - Jason Martinez
Feb 02, 2022 -

BMW of Austin responded

Your kind feedback is appreciated and we are happy to learn our Sales Team took excellent care of you throughout your visit and you received top-notch customer service. We value your business with us at BMW of Austin.

February 02, 2022

Charlie and Jess were knowledgeable, professional, and friendly. They made the purchase of our new car fast and smooth. More

by kneumann555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, and Jess
Feb 02, 2022 -

BMW of Austin responded

Hello, We strive to create a customer-driven experience, so we are delighted that you encountered a fast and smooth process. Enjoy your purchase and thank you for choosing BMW of Austin. Please let us know if we can be of any further assistance.

February 02, 2022

Friendly service and transparent process. Went the extra mile to prepare X3 for pickup. Recommend my sales representative John Dickerson for future purchases. More

by dinette_affix02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dickerson
Feb 02, 2022 -

BMW of Austin responded

Thank you for your positive feedback for our team at BMW of Austin! Our Sales and Service Departments are always happy to help.

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