BMW of Austin

A good experience with the overall purchase of my car. There was no back and forth with negotiations on the purchase price of the vehicle and if I buy another vehicle in the future I will consider BMW OF There was no back and forth with negotiations on the purchase price of the vehicle and if I buy another vehicle in the future I will consider BMW OF AUSTIN More

Charlie Baze at BMW of Austin is very sincere, knowledgeable and quick to respond. Working with him is a pleasure and does not feel like having a root canal as it does with some other dealers. Two knowledgeable and quick to respond. Working with him is a pleasure and does not feel like having a root canal as it does with some other dealers. Two thumbs up to him and the dealership. ( The 2022 BMW M240 is simply fantastic. Get yours while you can)! More

Jose in service was excellent - great service and very accommodating! Great follow up…highly recommend. accommodating! Great follow up…highly recommend. More

The service was very professional and pleasant!We’ll The service was very professional and pleasant! We’ll comment North Austin BMW. The salesman was very helpful. The service was very professional and pleasant! We’ll comment North Austin BMW. The salesman was very helpful. More

Super accommodating, great service, A+ Service, plus they have great lounge for waiting with drinks, snacks and cinema have great lounge for waiting with drinks, snacks and cinema More

Very patient. Answered all of my questions and I had a lot. Took the time to explain all the different settings and options. Very accommodating. The entire staff smiled and greeted me throughout my vi lot. Took the time to explain all the different settings and options. Very accommodating. The entire staff smiled and greeted me throughout my visit. More

Charlie and Jess were knowledgeable, professional, and friendly. They made the purchase of our new car fast and smooth. friendly. They made the purchase of our new car fast and smooth. More

Friendly service and transparent process. Went the extra mile to prepare X3 for pickup. Recommend my sales representative John Dickerson for future purchases. mile to prepare X3 for pickup. Recommend my sales representative John Dickerson for future purchases. More

On road trip from Scottsdale Arizona when I broke down in Liberty Hill Texas. Got towed into Austin. Limped into BMW of Austin at 7:05 AM without an appointment. Was greeted very professionally and soon was Liberty Hill Texas. Got towed into Austin. Limped into BMW of Austin at 7:05 AM without an appointment. Was greeted very professionally and soon was met by advisor Jose. He told me when the car would be inspected and set me up for digital updates. Jose came back with the problem diagnosis and when the service should be completed. When the work was completed Jose informed me that the high pressure fuel pump was covered because BMW was providing extended warranty coverage, which was really nice since my car’s mileage was over 111,000 miles. I drove out at 11 AM. Total elapsed time less than 4 hours and no charge. 5 stars is not enough. Thank you Jose and BMW of Austin. More

Amamzing customer service. Reese was very helpful. And the tow truck service was also great. the tow truck service was also great. More