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BMW of Austin
Austin, TX
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 962 reviews
March 26, 2020
Repeat Satisfaction My wife and I have purchased BMWs and had them serviced, and find BMW Austin is the best BMW dealer we have used, period. Sales and service staff are My wife and I have purchased BMWs and had them serviced, and find BMW Austin is the best BMW dealer we have used, period. Sales and service staff are pleasant and competent. I have had the pleasure of buying two cars from Mike Hanaway, and he's a seasoned pro. He is a very good listener and prompt responder. In short, he has become my advisor and friend. Fortunately he also works for BMW Austin. More
by knightwill
Employees Worked With
Mike Hanaway, Luis Peinado
March 12, 2020
Great Car, Great Sales Person Mike Hanaway at BMW Austin North got me exactly the car I wanted at a great price. He met my needs precisely, was very knowledgeable and friendly to w Mike Hanaway at BMW Austin North got me exactly the car I wanted at a great price. He met my needs precisely, was very knowledgeable and friendly to work with, and got things done quickly. I'm very satisfied. More
by ocepps
Employees Worked With
Mike Hanaway
March 11, 2020
Friendly and helpful! BMW of Austin is a great place to get a car! It was an easy going, no-pressure process and Mike Hanaway took the time to make sure all of our question BMW of Austin is a great place to get a car! It was an easy going, no-pressure process and Mike Hanaway took the time to make sure all of our questions were answered and we were happy with our final purchase. I definitely recommend this dealership as a stop during your car search! More
by Mdot
Employees Worked With
Mike Hanaway
March 07, 2020
2020 M340i and 2020 X5 we have had two excellent seamless experiences in the last 10 months at BMW of Austin. Salesman helped us select exact right vehicle for my son and my we have had two excellent seamless experiences in the last 10 months at BMW of Austin. Salesman helped us select exact right vehicle for my son and my wife. as well as superior maintenance and warranty programs at good pricing. we could not be more pleased with the product or service More
by johnp
Employees Worked With
Troy Massey,
March 07, 2020
Great experience. Troy and everyone Elsie were very helpful and patient. The process from start to finish was seamless and I am now enjoying my Dream car. helpful and patient. The process from start to finish was seamless and I am now enjoying my Dream car. More
by Ramez
Employees Worked With
Troy Massey , Sean Weaver
March 05, 2020
Troy was a great! Very helpful with anything that I needed. I really enjoy working with Luis Peinado in service. He is always very helpful. He is one of the reasons I bought another BMW. One of the things I I really enjoy working with Luis Peinado in service. He is always very helpful. He is one of the reasons I bought another BMW. One of the things I would like to see improve in service department is how long it takes for them to bring the car from the back. I have had to wait at times for 15 minutes. More
by kcohen
Employees Worked With
Troy,luis and Ian
March 05, 2020
Great experince at BMW of Austin BMW of Austin is fabulous! I've purchased 3 vehicles from Mike Hanaway. There's no drama, excellent communication & follow up after the sale. The ve BMW of Austin is fabulous! I've purchased 3 vehicles from Mike Hanaway. There's no drama, excellent communication & follow up after the sale. The vehicles are amazing and fun to drive. I couldn't be happier. Ask for Mike if you visit BMW of Austin. More
by Christine H
Employees Worked With
Mike Hanaway, Brett Swanson
March 03, 2020
Twice in the last six months, one was a recall and another was a problem. I have had a BMW for the last 30 years. They are spectacular and courteous, skilled and have the customer in mind for all reas another was a problem. I have had a BMW for the last 30 years. They are spectacular and courteous, skilled and have the customer in mind for all reasons More
by Wimberley/happy
Employees Worked With
Sam and Travis and Eleanor
March 02, 2020
Patient and Fair Mike at BMW Austin was patient in helping us find the exact car with the exact features we wanted by searching inventory across the country. And they Mike at BMW Austin was patient in helping us find the exact car with the exact features we wanted by searching inventory across the country. And they gave us a fair price. I enjoyed working with him, love the X5 and am going back to Mike and BMW of Austin for my next purchase. More
by Bob
Employees Worked With
Mike Hanaway
February 27, 2020
Recently purchased a 2020 BMW X5 from Mike Hanaway. What an awesome experience. Mike made the process easy and provided a top notch customer service. an awesome experience. Mike made the process easy and provided a top notch customer service. More
by JTimmer
Employees Worked With
Mike Hanaway
