BMW of Austin

Fast and courteous service. Practiced safe distancing and use of face mask. Explained issue with service alert. I got my usual (and favorite) service agent. Received appointment within 24 hours of request. use of face mask. Explained issue with service alert. I got my usual (and favorite) service agent. Received appointment within 24 hours of request. More

Quick, efficient, reasonable charges BMW i3 disabled with electronic problems. Quickly diagnosed problems and vehicle returned in short period of time. Friendly, efficient and responsive BMW i3 disabled with electronic problems. Quickly diagnosed problems and vehicle returned in short period of time. Friendly, efficient and responsive to my needs. Thanks you. More

outstanding interaction with my wife and me Mike Hanaway did an outstanding job telling us about BMW products and gave us some room to think about our decision and was very helpful thru the enti Mike Hanaway did an outstanding job telling us about BMW products and gave us some room to think about our decision and was very helpful thru the entire process. outstanding dealership including finance department! More

Loved working with Mike. Very knowledgeable and wasn’t pushy. He gave me several options. Everyone was friendly and helpful. I love my x7. Great experience pushy. He gave me several options. Everyone was friendly and helpful. I love my x7. Great experience More

Fantastic service and service staff! Would recommend BMW service from BMW of Austin. Very efficient and clean and super friendly. Eric Dominguez is exceptional as always! service from BMW of Austin. Very efficient and clean and super friendly. Eric Dominguez is exceptional as always! More

VIP TREATMENT VIP Treatment Always!!! We have been coming to BMW of Austin for years now and you can't beat their hospitality and great staff!! We have built a st VIP Treatment Always!!! We have been coming to BMW of Austin for years now and you can't beat their hospitality and great staff!! We have built a strong trust with this team and they always know what we want and get us what we want!!! Dudley is the best ever. We had the pleasure of working with Troy since Dudley was out, who was just as amazing and was PERFECT! Thank you for taking care of our needs and making my happy hubby ;-) Happy Hubby = Happy Wife ;-) More

Professional Service! Took my 2012 BMW 535i in for an overheating message that pop up on the dash. The Techs at BWW of Austin diagnosed that my water pump was the culprit. Took my 2012 BMW 535i in for an overheating message that pop up on the dash. The Techs at BWW of Austin diagnosed that my water pump was the culprit. Received a loaner performance 330i for 2 days while they performed the work. Picked up my 535i washed, clean and running like a champ! Thanks Guys More

Great experience!! Mike was very professional, was able to answer all my questions and made sure I knew if I had any new questions to give him a call. Very positive purchase! to answer all my questions and made sure I knew if I had any new questions to give him a call. Very positive purchase! More

Great service department.service tech Solis is solid,very helpful, professional.kept me informed about the work on my vehicle and worked diligently to satisfy this customer. helpful, professional.kept me informed about the work on my vehicle and worked diligently to satisfy this customer. More

Excellent service from Josh Montana...great to work with, extremely responsive. Highly recommended! If you need to work with the Service Department ask for Josh! extremely responsive. Highly recommended! If you need to work with the Service Department ask for Josh! More