BMW of Austin

Great experience!! Mike was very professional, was able to answer all my questions and made sure I knew if I had any new questions to give him a call. Very positive purchase! to answer all my questions and made sure I knew if I had any new questions to give him a call. Very positive purchase! More

Professional Service! Took my 2012 BMW 535i in for an overheating message that pop up on the dash. The Techs at BWW of Austin diagnosed that my water pump was the culprit. Took my 2012 BMW 535i in for an overheating message that pop up on the dash. The Techs at BWW of Austin diagnosed that my water pump was the culprit. Received a loaner performance 330i for 2 days while they performed the work. Picked up my 535i washed, clean and running like a champ! Thanks Guys More

Great service department.service tech Solis is solid,very helpful, professional.kept me informed about the work on my vehicle and worked diligently to satisfy this customer. helpful, professional.kept me informed about the work on my vehicle and worked diligently to satisfy this customer. More

Excellent service from Josh Montana...great to work with, extremely responsive. Highly recommended! If you need to work with the Service Department ask for Josh! extremely responsive. Highly recommended! If you need to work with the Service Department ask for Josh! More

Charles made my purchase very simple and a great experience. I would recommend Charles to anyone looking to purchase a BMW. Charles assisted in completing most of my purchase via email and telephone experience. I would recommend Charles to anyone looking to purchase a BMW. Charles assisted in completing most of my purchase via email and telephone as I did not want to spend a lot of time at the dealership due to Covid 19. More

Superb customer service I recently leased a new X1 at BMW of Austin, and truly wish that all consumer transactions were this seamless and pleasant! Mike Hannaway is the consu I recently leased a new X1 at BMW of Austin, and truly wish that all consumer transactions were this seamless and pleasant! Mike Hannaway is the consummate professional . . . knowledgeable, works hard to find you the car you want and is all around a great person to work with! Highly recommend! More

BMW Service It took longer than expected because they had to order a part, but they notified me regularly about the progress and provided a new 2020 X5 for me to It took longer than expected because they had to order a part, but they notified me regularly about the progress and provided a new 2020 X5 for me to use while I waited. Everyone is very nice, helpful, and explains fully what is going on and why More

Superb Customer Service Mr. Mike Hanaway gave us outstanding customer service. He was knowledgeable and had exactly the vehicles I asked for online ready for us to test drive Mr. Mike Hanaway gave us outstanding customer service. He was knowledgeable and had exactly the vehicles I asked for online ready for us to test drive. We gave him our budget and he did a phenomenal job, we got what we wanted. Mike was very courteous and welcoming, we will definitely be back in the future. Josh Wheelock is another employee we met, we signed all paperwork with him. He was knowledgeable, courteous and gave us excellent customer service. He answered all our questions and not once did he rush us. We will definitely be back to purchase my Daughter's vehicles. More

Outstanding service and prompt delivery. Excellent waiting room and facilities. Entire staff was friendly, helpful, and covid astute. Very easy to schedule in line appt waiting room and facilities. Entire staff was friendly, helpful, and covid astute. Very easy to schedule in line appt More