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BMW of Austin

Austin, TX

4.6
958 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 958 reviews

May 22, 2020

Reliable honest dealership!! Used this dealership since 2011 and they’ve always been great to work with. They have never done any unnecessary work when I’ve taken my BMW in for s More

by GMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
May 23, 2020 -

BMW of Austin responded

Thank you for the great review. We will be sure to thank Scott for providing you with excellent service. We look forward to working with you again.

May 21, 2020

It's very fantastic service even though I just required engine oil changes.but included a break check and wheel alignments.And also did cleaning service. More

by jskim0613
Recommend Dealer
Yes
Employees Worked With
Scott Cuny, Sean Weaver
May 22, 2020 -

BMW of Austin responded

Hi there, Thanks for the great review! We're happy to have helped you with your vehicle oil change. It was wonderful working with you. Let us know if there is anything else we can help you with!

May 21, 2020

Absolutely the best experience I have ever had buying a Car. Salesman(Charles) was Professional & Attentive to our needs. Highly recommend!! Thank you BMW Austin More

by Royjr32
Recommend Dealer
Yes
Employees Worked With
Charles Emmanuel, Sean Weaver
May 22, 2020 -

BMW of Austin responded

Hi there, thank you so much for the great review! We're glad to hear Charles has given you excellent service. We are here anytime you need help!

May 17, 2020

Very good service I am in my 70’s and they were gracious enough to pick up and deliver my car and disinfected it Great More

by Lil.annie
Recommend Dealer
Yes
Employees Worked With
Driver 2 if them both great, Sean Weaver
May 18, 2020 -

BMW of Austin responded

We are elated to know you were well taken care of. Thank you so much for your feedback. We hope you take care! Please feel free to reach out if we can do anything else for you.

May 15, 2020

Fast and courteous service. Practiced safe distancing and use of face mask. Explained issue with service alert. I got my usual (and favorite) service agent. Received appointment within 24 hours of request. More

by Kern6louise
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery
May 16, 2020 -

BMW of Austin responded

We are happy to know that everything went well. Thanks for sharing your review for us. We hope you have a great day!

May 14, 2020

Quick, efficient, reasonable charges BMW i3 disabled with electronic problems. Quickly diagnosed problems and vehicle returned in short period of time. Friendly, efficient and responsive More

by docuome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 15, 2020 -

BMW of Austin responded

Thank you for taking the time to share your quick and efficient experience with Sean! We're thrilled to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can assist you down the road!

May 13, 2020

outstanding interaction with my wife and me Mike Hanaway did an outstanding job telling us about BMW products and gave us some room to think about our decision and was very helpful thru the enti More

by jim.wiseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike hanaway, also, finance person (cannot remember his name right now (outstanding and very helpful!
May 14, 2020 -

BMW of Austin responded

Hi there, thank you so much for the kind words! We're glad to know Mike has provided you with outstanding service! It was a pleasure working with you. We hope to see you in the future!

May 12, 2020

Loved working with Mike. Very knowledgeable and wasn’t pushy. He gave me several options. Everyone was friendly and helpful. I love my x7. Great experience More

by Jaj3451
Recommend Dealer
Yes
Employees Worked With
Mike Hannaway, Sean Weaver
May 13, 2020 -

BMW of Austin responded

Congratulations on your BMW X7! We are delighted to find that you enjoyed your experience working with Mike and our team members. If there is anything else that our team can do for you, please let us know. We are always happy to help!

May 09, 2020

Fantastic service and service staff! Would recommend BMW service from BMW of Austin. Very efficient and clean and super friendly. Eric Dominguez is exceptional as always! More

by Zoltan
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
May 10, 2020 -

BMW of Austin responded

Thanks for taking the time to share your fantastic experience working with our team members. We really appreciate the recommendation and we look forward to providing any future assistance!

May 08, 2020

VIP TREATMENT VIP Treatment Always!!! We have been coming to BMW of Austin for years now and you can't beat their hospitality and great staff!! We have built a st More

by jholtfrerich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY MASSEY - excellent sales consultant!! JOSHUA WHEELLOCK- FINANCE
May 09, 2020 -

BMW of Austin responded

Thank you for the amazing review. We will be sure to thank Dudley, Troy, and the rest of the team for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to working with you again.

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