BMW of Austin

Outstanding customer service and experience! This is my 3rd BMW to buy and first time at this dealership in Austin. The customer service here and experience was like no other. It was outstanding This is my 3rd BMW to buy and first time at this dealership in Austin. The customer service here and experience was like no other. It was outstanding and this dealership will have my business for my future BMW vehicles. Mike Hanaway made our experience at this dealership so worth while as we drove up 2.5 hours to buy our vehicle. More

I was greeted at the door and I had a sales representative right away. I received everything I asked for and all information was provided. representative right away. I received everything I asked for and all information was provided. More

Great Job by BMW! The service was great. I am as called on each service that was required on vehicle. Great. Thank you Tim Montgomery. on each service that was required on vehicle. Great. Thank you Tim Montgomery. More

Fabulous experience with BMW of Austin Fourth time to purchase/lease a vehicle from this dealership. Was seemless from start to fininsh. Troy Massey handled the process with his usual prof Fourth time to purchase/lease a vehicle from this dealership. Was seemless from start to fininsh. Troy Massey handled the process with his usual professionalism and friendly manner. More

Bought a new BMW X7 M50i I Bought my new BMW X7 m50i last week. The first time we walked in to the showroom till we took delivery, the entire process was smooth. There was no I Bought my new BMW X7 m50i last week. The first time we walked in to the showroom till we took delivery, the entire process was smooth. There was no press to buy car. We went on 5/18 for looking at available options and brought the car home on 5/22. Troy from Sales and Joshua from finance were super cool and made the process breeze. I'll definitely recommend this showroom and team to others. More

Trouble customer service during Covid19. Had battery replacement they installed battery charger in my car without showing me how this device will work What a great job .... replacement they installed battery charger in my car without showing me how this device will work What a great job .... More

Reliable honest dealership!! Used this dealership since 2011 and they’ve always been great to work with. They have never done any unnecessary work when I’ve taken my BMW in for s Used this dealership since 2011 and they’ve always been great to work with. They have never done any unnecessary work when I’ve taken my BMW in for service. I always work with Scott Cuny and he is great to work with. I plan to stay with BMW of Austin. More

It's very fantastic service even though I just required engine oil changes.but included a break check and wheel alignments.And also did cleaning service. engine oil changes.but included a break check and wheel alignments.And also did cleaning service. More

Absolutely the best experience I have ever had buying a Car. Salesman(Charles) was Professional & Attentive to our needs. Highly recommend!! Thank you BMW Austin Car. Salesman(Charles) was Professional & Attentive to our needs. Highly recommend!! Thank you BMW Austin More

Very good service I am in my 70’s and they were gracious enough to pick up and deliver my car and disinfected it Great enough to pick up and deliver my car and disinfected it Great More