BMW of Austin

Fantastic dealership. We purchased our M8 there June 5, 2020. this makes now car no 4 same dealership. service and customer care is outstanding. Troy Massey is awesome. He stays in touch after the sale t 2020. this makes now car no 4 same dealership. service and customer care is outstanding. Troy Massey is awesome. He stays in touch after the sale too. More

Always delighted with the service.Honest and genuine Always delighted with the service. Honest and genuine advisors. Service is made on time - Communication is done accurately and in timely manner. Than Always delighted with the service. Honest and genuine advisors. Service is made on time - Communication is done accurately and in timely manner. Thank you TIM M. More

Great overall experience. I had my 2 young boys with me shopping for my new car. Troy engaged with them and made for a great experience. shopping for my new car. Troy engaged with them and made for a great experience. More

My wife and I have visited other BMW locations and we have to say that this Austin location is without a doubt best to work with! The most courteous, knowledgeable and just plain friendly place to look, have to say that this Austin location is without a doubt best to work with! The most courteous, knowledgeable and just plain friendly place to look, buy and service! More

Scott was great to work with and communication was spot on. Work was done on time and my car was delivered clean and ready to enjoy! on. Work was done on time and my car was delivered clean and ready to enjoy! More

Coming from Braman of palm beach to Austin BMW was a great experience.I love how fast they took my car in for service without an appointment great experience.I love how fast they took my car in for service without an appointment More

I really how they show their concerns The supervisor Hope service manager and Scott Cuny are amazing i was jyst disappointed in time frame of the work done to my vehicle was not told the work that was done a service manager and Scott Cuny are amazing i was jyst disappointed in time frame of the work done to my vehicle was not told the work that was done and. Any explanatipns were gicing they had y car since monday and didnt get back until griday after 5pm... More

I am a longtime customer. From sales to service this dealership is the best in the business. Thank you very much, I can always count on top notch customer service. dealership is the best in the business. Thank you very much, I can always count on top notch customer service. More

Outstanding customer service and experience! This is my 3rd BMW to buy and first time at this dealership in Austin. The customer service here and experience was like no other. It was outstanding This is my 3rd BMW to buy and first time at this dealership in Austin. The customer service here and experience was like no other. It was outstanding and this dealership will have my business for my future BMW vehicles. Mike Hanaway made our experience at this dealership so worth while as we drove up 2.5 hours to buy our vehicle. More

I was greeted at the door and I had a sales representative right away. I received everything I asked for and all information was provided. representative right away. I received everything I asked for and all information was provided. More