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BMW of Austin
Austin, TX
958 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 958 reviews
June 17, 2020
I appreciate the professional and respectful service. Charles kept me informed of the progress of our X3 and really listened to our needs. Thank you. Charles kept me informed of the progress of our X3 and really listened to our needs. Thank you. More
by Rick H.
Employees Worked With
Charles Bellinger, Sean Weaver
June 14, 2020
Very smooth and efficient. However this review apps requirement is just a reason fir ne not to answer at all. Don’t overburden the consumer!!!! requirement is just a reason fir ne not to answer at all. Don’t overburden the consumer!!!! More
by WildBill
Employees Worked With
Tim Montgomery - 5 star
June 14, 2020
I visited for reason of safety recall. I was escorted to the waiting room, offered a cariety of drinks. Service was performed as told sbout 2 hrs. Including washing. I was very pleased by the curteous treat the waiting room, offered a cariety of drinks. Service was performed as told sbout 2 hrs. Including washing. I was very pleased by the curteous treatment. More
by nagyvary
Employees Worked With
Sean Weaver
June 13, 2020
Great service manager; very nice loaner calls.Recommend Great service manager; very nice loaner calls. Recommend the dealer as it is very customer oriented. Will definitely be back for service. Will al Great service manager; very nice loaner calls. Recommend the dealer as it is very customer oriented. Will definitely be back for service. Will also use them to lease my next BMW. More
by gregorynmoore
Employees Worked With
Sean Weaver
June 13, 2020
BMW of Austin is sooooooooooooooooo much better than BMW of South Austin. The turnover of employees in South Austin is just a reflection of how BAD BMW of South Au is sooooooooooooooooo much better than BMW of South Austin. The turnover of employees in South Austin is just a reflection of how BAD BMW of South Austin really is. More
by gtaddia
Employees Worked With
Steve amd his cronies
June 12, 2020
It's always Amazing from the sales to the service. As I mentioned in my google review this is in my opinion one of the best dealerships in the country from the time you purchase and every service appoi As I mentioned in my google review this is in my opinion one of the best dealerships in the country from the time you purchase and every service appointment. Both my Salesperson, Troy Massey and my service agent Charles are awesome, knowledgeable and courteous. We'll be back :-) More
by Eric
Employees Worked With
Troy Massey, Sean Weaver
June 12, 2020
Fantastic dealership. We purchased our M8 there June 5, 2020. this makes now car no 4 same dealership. service and customer care is outstanding. Troy Massey is awesome. He stays in touch after the sale t 2020. this makes now car no 4 same dealership. service and customer care is outstanding. Troy Massey is awesome. He stays in touch after the sale too. More
by Mgirl
Employees Worked With
Troy Massey, Sean Weaver
June 11, 2020
Always delighted with the service.Honest and genuine Always delighted with the service. Honest and genuine advisors. Service is made on time - Communication is done accurately and in timely manner. Than Always delighted with the service. Honest and genuine advisors. Service is made on time - Communication is done accurately and in timely manner. Thank you TIM M. More
by dychard
Employees Worked With
Tim M., Sean Weaver
June 10, 2020
My wife and I have visited other BMW locations and we have to say that this Austin location is without a doubt best to work with! The most courteous, knowledgeable and just plain friendly place to look, have to say that this Austin location is without a doubt best to work with! The most courteous, knowledgeable and just plain friendly place to look, buy and service! More
by Eric
Employees Worked With
Troy Massler, Sean Weaver
