Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Austin
Austin, TX
968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 968 reviews
July 10, 2020
The staff at this dealership were very nice and helpful. The deals and prices that they have were also very good. They helped me get my first car with no headaches. The deals and prices that they have were also very good. They helped me get my first car with no headaches. More
by Jorge14014
Employees Worked With
Chris Langenfeld, Sean Weaver
July 09, 2020
Chuck Jet GM of Austin BMW cares about people who purchase vehicles from this dealership he makes things right!! Above and beyond Mercedes of Austin which I bought 4 cars from.different story. purchase vehicles from this dealership he makes things right!! Above and beyond Mercedes of Austin which I bought 4 cars from.different story. More
by Rosegarden
Employees Worked With
Chuck Jet
July 08, 2020
Easy transaction Been doing business with Mike Hanaway for many years, Always a joy to work with. Also working with Josh on the financial side has always been good. D Been doing business with Mike Hanaway for many years, Always a joy to work with. Also working with Josh on the financial side has always been good. Dan Kinney More
by toomtar
Employees Worked With
Mike Hanaway
July 06, 2020
The Main Reason I Own a BMW The great customer service is one of the main reasons I have owned 4 BMW's since 2010. Chris Brice has been my service advisor since day one and is al The great customer service is one of the main reasons I have owned 4 BMW's since 2010. Chris Brice has been my service advisor since day one and is always on top of things. More
by rgspeer
Employees Worked With
Chris Brice, Sean Weaver
July 04, 2020
Great service was in and out in a reasonable time frame love the new X5 they didn’t lowball me on my trade and got a great deal on the new suv love the new X5 they didn’t lowball me on my trade and got a great deal on the new suv More
by obed.marroquin
Employees Worked With
Mike Hanaway, Sean Weaver
July 03, 2020
Scott updated me every time each process was finished. I told him my car was not well washed the last time and he made sure this time water was not dripping from the car. He helped me as if he was helping h told him my car was not well washed the last time and he made sure this time water was not dripping from the car. He helped me as if he was helping himself and I really appreciate that gesture which tells me he is selfless. Thanks again Scott. More
by Faby
Employees Worked With
Scott
July 03, 2020
My husband surprised me and took me to see Mike Hanaway and he picked out a vehicle for me. He picked out a beautiful White Hummer. The process was very smooth and quick. Mike was very helpful and he helpe and he picked out a vehicle for me. He picked out a beautiful White Hummer. The process was very smooth and quick. Mike was very helpful and he helped me to find another vehicle that would suit my needs so we purchased a 528I which is beautiful. So we didn’t buy just one vehicle we purchased two not even within a weeks time. Mike is very knowledgeable and very professional and friendly and we really enjoyed working with him and appreciate everything he did for us. We will go return to see Mike if we are ever looking for another vehicle. More
by Janetbennight
Employees Worked With
Mike Hanaway
July 03, 2020
Everything one wants in a dealership . Dealing with Sheraz was a pleasant experience, nothing like a typical car sale situation. Also kudos to the genius for running me thru the technical details Sheraz was a pleasant experience, nothing like a typical car sale situation. Also kudos to the genius for running me thru the technical details More
by Ajdillon
Employees Worked With
Shiraz Sahibzada, Sean Weaver
July 02, 2020
Great communication with service advisor Josh Montana as soon as I rolled in. Routine oil change was completed in less than 30 minutes. Complimentary car wash was a bonus. Josh also took the time to show me soon as I rolled in. Routine oil change was completed in less than 30 minutes. Complimentary car wash was a bonus. Josh also took the time to show me a few models on the showroom since my lease will be ending soon. The M2 he showed me was awesome. Thanks Josh More
by PJ57
Employees Worked With
Josh Montana , Sean Weaver
July 02, 2020
Everything was as smooth and professional as one would want it to be when purchasing a new vehicle. From the sales to the finance department- first class all the way!! want it to be when purchasing a new vehicle. From the sales to the finance department- first class all the way!! More
by Jessicammoore
Employees Worked With
Charlie Baze
