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BMW of Austin
Austin, TX
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 962 reviews
July 03, 2020
My husband surprised me and took me to see Mike Hanaway and he picked out a vehicle for me. He picked out a beautiful White Hummer. The process was very smooth and quick. Mike was very helpful and he helpe and he picked out a vehicle for me. He picked out a beautiful White Hummer. The process was very smooth and quick. Mike was very helpful and he helped me to find another vehicle that would suit my needs so we purchased a 528I which is beautiful. So we didn’t buy just one vehicle we purchased two not even within a weeks time. Mike is very knowledgeable and very professional and friendly and we really enjoyed working with him and appreciate everything he did for us. We will go return to see Mike if we are ever looking for another vehicle. More
by Janetbennight
Employees Worked With
Mike Hanaway
July 03, 2020
Everything one wants in a dealership . Dealing with Sheraz was a pleasant experience, nothing like a typical car sale situation. Also kudos to the genius for running me thru the technical details Sheraz was a pleasant experience, nothing like a typical car sale situation. Also kudos to the genius for running me thru the technical details More
by Ajdillon
Employees Worked With
Shiraz Sahibzada, Sean Weaver
July 02, 2020
Great communication with service advisor Josh Montana as soon as I rolled in. Routine oil change was completed in less than 30 minutes. Complimentary car wash was a bonus. Josh also took the time to show me soon as I rolled in. Routine oil change was completed in less than 30 minutes. Complimentary car wash was a bonus. Josh also took the time to show me a few models on the showroom since my lease will be ending soon. The M2 he showed me was awesome. Thanks Josh More
by PJ57
Employees Worked With
Josh Montana , Sean Weaver
July 02, 2020
Everything was as smooth and professional as one would want it to be when purchasing a new vehicle. From the sales to the finance department- first class all the way!! want it to be when purchasing a new vehicle. From the sales to the finance department- first class all the way!! More
by Jessicammoore
Employees Worked With
Charlie Baze
June 27, 2020
My only complaint is my dashboard was not dusted during the wash. Everything else was great. Service was faster than I suspected and everyone was courteous. the wash. Everything else was great. Service was faster than I suspected and everyone was courteous. More
by sallyoop
Employees Worked With
Tim, Sean Weaver
June 27, 2020
Awesome service, just waiting and relax nothing to worry. Staff not forcing you to add any an extra service. Restroom super clean and elegant. Cleaned waiting area. Staff not forcing you to add any an extra service. Restroom super clean and elegant. Cleaned waiting area. More
by jadepri2009
Employees Worked With
Sean Weaver
June 27, 2020
Highly recommend Troy Massey in New Car Sales!! I was in a hurry when I got to Sean in Finance but since I did not purchase additional add-ons I got the impression he want too happy with me. a hurry when I got to Sean in Finance but since I did not purchase additional add-ons I got the impression he want too happy with me. More
by Janispeoples
Employees Worked With
You g woman who went over features with me was excellent!, Sean Weaver
June 26, 2020
Service was great, Brian was awesome. They got me in and out quick. Friendly, and great service. I got my dream car and those guys took good care of me. out quick. Friendly, and great service. I got my dream car and those guys took good care of me. More
by topdee05
Employees Worked With
Brian was awesome., Sean Weaver
June 24, 2020
Great service as always! Scott has always gone the second mile to provide great service and control the charges as much as possible. Thank you! mile to provide great service and control the charges as much as possible. Thank you! More
by Wimberleygrammy
Employees Worked With
Scott CUNY
