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BMW of Austin

Austin, TX

4.5
968 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 968 reviews

July 23, 2020

Brian was an excellent salesman to work with. No pressure whatsoever to buy but had everything ready when I made the decision to purchase. This was a big help especially since I drive from Houston to pick up More

by jorge.martinez23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
July 22, 2020

Bryan and finance was awesome enjoyed the experience.. would definitely recommend the only thing is if someone buying from out of state dealer should have a courtesy of picking up from airport More

by Rondadj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
July 21, 2020

This is a great dealership for service. I can schedule online, my service rep Charles knows me, and does an excellent job. Loaner cars are excellent. Overall communication is good. More

by rwinkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
July 19, 2020

First BMW purchase was a breeze! Bought my first ever BMW, a beautiful and uniquely-optioned X5 at a great price. Sales process and experience was the smoothest I had ever experienced More

by DJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Matt Terranella, Mike Elias, Brett Swanson
July 18, 2020

Have interacted with BMW of Austin for years. Scott Cuny is a great service contact whom I recommend highly! Had windshield replaced on most recent visit. More

by mgreenberg512
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
July 17, 2020

Service staff at BMW of Austin is always courteous and extremely knowledgeable.We wouldn’t take our BMW to anyone else! Excellent service. Two Beemers, one with 130,000 miles. More

by Joyce and Steve Hunt
Recommend Dealer
Yes
Employees Worked With
Chris and Eric, service reps, Sean Weaver
July 16, 2020

Best car buying experience ever, they made buying a car fun! Jay and Chris are the best, once you visit them you won’t want to go anywhere else. More

by Hrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lafolete and Chris Langenfeld
July 15, 2020

Thanks for informing me when service is needed for my warranty. Friendly staff and pleasant waiting area. In these days of Covid 19 it would be helpful to have outside seating for those who prefer to wai More

by herbpalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery
July 11, 2020

New X3 Great Experience with both Michael Hanaway and Joshua W. Even though there were many hoops to go through with the new car, they both made sure i was t More

by Roy H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael hanaway, Joshua wheelock
July 10, 2020

Great service We have been going to Austin BMW for many years for service. The visits have been always positive. The staff is friendly and helpful. Management is al More

by jbacelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Eric Dominguez
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