
BMW of Austin
Austin, TX
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Brian was an excellent salesman to work with. No pressure whatsoever to buy but had everything ready when I made the decision to purchase. This was a big help especially since I drive from Houston to pick up whatsoever to buy but had everything ready when I made the decision to purchase. This was a big help especially since I drive from Houston to pick up the car.. would definitely make the drive again to buy another vehicle if needed. More
Bryan and finance was awesome enjoyed the experience.. would definitely recommend the only thing is if someone buying from out of state dealer should have a courtesy of picking up from airport would definitely recommend the only thing is if someone buying from out of state dealer should have a courtesy of picking up from airport More
This is a great dealership for service. I can schedule online, my service rep Charles knows me, and does an excellent job. Loaner cars are excellent. Overall communication is good. online, my service rep Charles knows me, and does an excellent job. Loaner cars are excellent. Overall communication is good. More
First BMW purchase was a breeze! Bought my first ever BMW, a beautiful and uniquely-optioned X5 at a great price. Sales process and experience was the smoothest I had ever experienced Bought my first ever BMW, a beautiful and uniquely-optioned X5 at a great price. Sales process and experience was the smoothest I had ever experienced in 45 years of car ownership. The entire staff was extremely helpful and there was never any pressure, which is very rare in the industry. Thanks, BMW of Austin! More
Have interacted with BMW of Austin for years. Scott Cuny is a great service contact whom I recommend highly! Had windshield replaced on most recent visit. is a great service contact whom I recommend highly! Had windshield replaced on most recent visit. More
Service staff at BMW of Austin is always courteous and extremely knowledgeable.We wouldn’t take our BMW to anyone else! Excellent service. Two Beemers, one with 130,000 miles. extremely knowledgeable.We wouldn’t take our BMW to anyone else! Excellent service. Two Beemers, one with 130,000 miles. More
Best car buying experience ever, they made buying a car fun! Jay and Chris are the best, once you visit them you won’t want to go anywhere else. fun! Jay and Chris are the best, once you visit them you won’t want to go anywhere else. More
Thanks for informing me when service is needed for my warranty. Friendly staff and pleasant waiting area. In these days of Covid 19 it would be helpful to have outside seating for those who prefer to wai warranty. Friendly staff and pleasant waiting area. In these days of Covid 19 it would be helpful to have outside seating for those who prefer to wait outside. More
New X3 Great Experience with both Michael Hanaway and Joshua W. Even though there were many hoops to go through with the new car, they both made sure i was t Great Experience with both Michael Hanaway and Joshua W. Even though there were many hoops to go through with the new car, they both made sure i was taken care of. Second car with BMW Austin and will do again. More
Great service We have been going to Austin BMW for many years for service. The visits have been always positive. The staff is friendly and helpful. Management is al We have been going to Austin BMW for many years for service. The visits have been always positive. The staff is friendly and helpful. Management is always ready to resolve any issue that comes along during one's visit. Recently I had a need for immediate help and the entire staff were there to help me, from the person who made the appointment to the service coordinator who walked me throughout the process. My car was ready on time. It was reassuring to see every employee observing the CDC health guidelines, and the dealership rearranged to facilitate a safe distance for everyone. More