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BMW of Austin
Austin, TX
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 962 reviews
July 16, 2020
Best car buying experience ever, they made buying a car fun! Jay and Chris are the best, once you visit them you won’t want to go anywhere else. fun! Jay and Chris are the best, once you visit them you won’t want to go anywhere else. More
by Hrogers
Employees Worked With
Jay Lafolete and Chris Langenfeld
July 15, 2020
Thanks for informing me when service is needed for my warranty. Friendly staff and pleasant waiting area. In these days of Covid 19 it would be helpful to have outside seating for those who prefer to wai warranty. Friendly staff and pleasant waiting area. In these days of Covid 19 it would be helpful to have outside seating for those who prefer to wait outside. More
by herbpalmer
Employees Worked With
Tim Montgomery
July 11, 2020
New X3 Great Experience with both Michael Hanaway and Joshua W. Even though there were many hoops to go through with the new car, they both made sure i was t Great Experience with both Michael Hanaway and Joshua W. Even though there were many hoops to go through with the new car, they both made sure i was taken care of. Second car with BMW Austin and will do again. More
by Roy H
Employees Worked With
Michael hanaway, Joshua wheelock
July 10, 2020
The staff at this dealership were very nice and helpful. The deals and prices that they have were also very good. They helped me get my first car with no headaches. The deals and prices that they have were also very good. They helped me get my first car with no headaches. More
by Jorge14014
Employees Worked With
Chris Langenfeld, Sean Weaver
July 10, 2020
Great service We have been going to Austin BMW for many years for service. The visits have been always positive. The staff is friendly and helpful. Management is al We have been going to Austin BMW for many years for service. The visits have been always positive. The staff is friendly and helpful. Management is always ready to resolve any issue that comes along during one's visit. Recently I had a need for immediate help and the entire staff were there to help me, from the person who made the appointment to the service coordinator who walked me throughout the process. My car was ready on time. It was reassuring to see every employee observing the CDC health guidelines, and the dealership rearranged to facilitate a safe distance for everyone. More
by jbacelis
Employees Worked With
Mr. Eric Dominguez
July 09, 2020
Chuck Jet GM of Austin BMW cares about people who purchase vehicles from this dealership he makes things right!! Above and beyond Mercedes of Austin which I bought 4 cars from.different story. purchase vehicles from this dealership he makes things right!! Above and beyond Mercedes of Austin which I bought 4 cars from.different story. More
by Rosegarden
Employees Worked With
Chuck Jet
July 08, 2020
Easy transaction Been doing business with Mike Hanaway for many years, Always a joy to work with. Also working with Josh on the financial side has always been good. D Been doing business with Mike Hanaway for many years, Always a joy to work with. Also working with Josh on the financial side has always been good. Dan Kinney More
by toomtar
Employees Worked With
Mike Hanaway
July 06, 2020
The Main Reason I Own a BMW The great customer service is one of the main reasons I have owned 4 BMW's since 2010. Chris Brice has been my service advisor since day one and is al The great customer service is one of the main reasons I have owned 4 BMW's since 2010. Chris Brice has been my service advisor since day one and is always on top of things. More
by rgspeer
Employees Worked With
Chris Brice, Sean Weaver
July 04, 2020
Great service was in and out in a reasonable time frame love the new X5 they didn’t lowball me on my trade and got a great deal on the new suv love the new X5 they didn’t lowball me on my trade and got a great deal on the new suv More
by obed.marroquin
Employees Worked With
Mike Hanaway, Sean Weaver
July 03, 2020
Scott updated me every time each process was finished. I told him my car was not well washed the last time and he made sure this time water was not dripping from the car. He helped me as if he was helping h told him my car was not well washed the last time and he made sure this time water was not dripping from the car. He helped me as if he was helping himself and I really appreciate that gesture which tells me he is selfless. Thanks again Scott. More
by Faby
Employees Worked With
Scott
