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BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

July 27, 2020

The Best My fam loves cars and we've purchased our fair share over the years including several from Troy Massey @ BMW of Austin. He is kind, patient, trustwor More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice in Service is a rock star
July 25, 2020

It’s hard to find a good Hummer and Jason worked with me. Thanks man, clean and runs great. I already recommended you guys so that should speak for itself. More

by Smd.american
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
July 25, 2020

My service rep, Scott Liedtke is always attentive and responsive. He provides the best service experience every time. Friendly, helpful and knowledgeable about the car. More

by dmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Liedtke
Jul 25, 2020 -

BMW of Austin responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

July 24, 2020

Consistently the best dealership and service department I have ever worked with and I have worked with BMW of Austin for well over 20 years More

by Leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez, Jody Kirkland, Andy Hathaway
July 23, 2020

Brian was an excellent salesman to work with. No pressure whatsoever to buy but had everything ready when I made the decision to purchase. This was a big help especially since I drive from Houston to pick up More

by jorge.martinez23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
July 22, 2020

Bryan and finance was awesome enjoyed the experience.. would definitely recommend the only thing is if someone buying from out of state dealer should have a courtesy of picking up from airport More

by Rondadj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
July 21, 2020

This is a great dealership for service. I can schedule online, my service rep Charles knows me, and does an excellent job. Loaner cars are excellent. Overall communication is good. More

by rwinkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
July 19, 2020

First BMW purchase was a breeze! Bought my first ever BMW, a beautiful and uniquely-optioned X5 at a great price. Sales process and experience was the smoothest I had ever experienced More

by DJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Matt Terranella, Mike Elias, Brett Swanson
July 18, 2020

Have interacted with BMW of Austin for years. Scott Cuny is a great service contact whom I recommend highly! Had windshield replaced on most recent visit. More

by mgreenberg512
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
July 17, 2020

Service staff at BMW of Austin is always courteous and extremely knowledgeable.We wouldn’t take our BMW to anyone else! Excellent service. Two Beemers, one with 130,000 miles. More

by Joyce and Steve Hunt
Recommend Dealer
Yes
Employees Worked With
Chris and Eric, service reps, Sean Weaver
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