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BMW of Austin

Austin, TX

4.6
964 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 964 reviews

August 17, 2020

Couldn't have asked for a better experience than with Troy Massey and the staff at BMW of Austin. Troy actually reminded us that we had mentioned looking at the car we eventually fell in LOVE with (we'v More

by J & L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
August 15, 2020

Best car buying experience ever! Love the BMW experience from start to finish. Troy and Josh made it a seamlessly enjoyable process the whole way. This is one of the reasons we keep c More

by jillmcdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey, Josh, Scott Liedke
August 15, 2020

The service was fast and efficient! My battery was defective and without my asking they informed me that it was still under warranty. I was More

by Penny Bradshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Sean Weaver
August 08, 2020

Outstanding dealer. All transactions handled to perfection and kept me well informed. Even though this was an out of state purchase, BMW Austin handled all vehicle registrations in my home state. S More

by Billyhatmaker
Recommend Dealer
Yes
Employees Worked With
Josh Wheelock, Troy Massey
Aug 08, 2020 -

BMW of Austin responded

Thank you so much for the kind review! It's great to know that you had a wonderful experience with us. Please let us know if we can be of any further assistance.

August 05, 2020

Great people, organization, service, patience, knowledgeable, experienced, considerate, and displays a level of professionalism that only VIPs experience. BMW Austin is the place to go. They have More

by West Dallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Chaney
Aug 05, 2020 -

BMW of Austin responded

Thank you for the great review! We are so glad to see that our team's consummate knowledge and service has earned such high praise! We hope to work with you again soon!

August 05, 2020

This was the best experience of my life buying a car. It took barely half an hour to complete the purchase. Price was as listed with no additional cost other then taxes. Jayson was one of the most honest sa More

by sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson
Aug 05, 2020 -

BMW of Austin responded

You are so welcome! We will be sure to let Jason know how pleased you are with his trustworthy and timely service. Congratulations on your new Q60; please come back at any time.

August 01, 2020

Once again Josh Montana nailed it! Excellent to work with! Always responsive and his follow is perfect! I will always ask for Josh - awesome associates! More

by REVPAR
Recommend Dealer
Yes
Employees Worked With
Joshua Montana
Aug 02, 2020 -

BMW of Austin responded

Thank you for the great review. We will be sure to thank Josh for providing you with excellent service. We look forward to working with you again.

August 01, 2020

Dudley at BMW of Austin was fabulous! He made sure to find us the exact vehicle we wanted and within our budget. It was a pleasant experience! This is our third new vehicle working with Dudley at BMW of More

by Sergio
Recommend Dealer
Yes
Employees Worked With
Dudley Alexander
Aug 02, 2020 -

BMW of Austin responded

Thank you for the amazing review, Sergio. We will be sure to thank Dudley for providing you with excellent service. We look forward to working with you again.

July 31, 2020

Great experience and great deal. Chris our salesman and Brett in finance made the whole experience smooth and stress free. I recommend both of them and BMW North Austin. If you live in Austin, there is no More

by Alpine 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Brett Swanson
Aug 01, 2020 -

BMW of Austin responded

Thank you for the great review. We will be sure to thank Chris and Brett for providing you with a smooth and stress-free experience. We look forward to working with you again.

July 29, 2020

I visited this bmw service department. I found that this was the first time visit here to be a wonderful experience for my baby (car) and it couldn’t have been in better hands than the courteous, friendline More

by Pukie39
Recommend Dealer
Yes
Employees Worked With
Mechanics behind the scenes who worked on my baby (car)
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