Back

BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

Directions

By Type

Showing 962 reviews

September 18, 2020

As always very great experience. The Team at this location is the best as always. Never a unsatisfied visit. Will always take my car to this location More

by Sandy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana and Team, Sean Weaver
September 17, 2020

Great Experience. Mike Hanaway is a pleasure to work with. I have gotten 4 Cars thru Mike. Mike, Josh Wheelock and the team are all great to work with. More

by DStewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
September 13, 2020

Great no hassle experience! Our service Advisor, Amanda Dehart, is very attentive, professionally courteous & friendly. Technical service quality, so far, is very good. In short, they demonstrate they car More

by Gris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart, Sean Weaver
September 12, 2020

This was one of the best experiences I have had with BMW service! I have received service from other BMW dealers in California and Nevada and Austin, Texas is hands down the best! Fair, friendly and profess More

by evediane3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Peinado
September 12, 2020

Saw car online, called and Marc was our contact, got to dealership right before closing he was busy, but got us taken care of. An answered our questions without making us feel pressured and worked with us More

by Gloriap512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc smith, excellent, responsive without pressure
September 07, 2020

Still the leading Dealership in customer service and repairs for my BMW. I recommend everyone to BMW of Austin on McNeil. The first BMW Dealership in Austin. More

by george007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Domingez
Sep 08, 2020 -

BMW of Austin responded

George, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

September 05, 2020

Great experience , Amanda’s help was professional. Waiting time was very acceptable. I appreciate allowing me to rent a car. I will return if needed. More

by tlyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 05, 2020 -

BMW of Austin responded

Thank you for the kind review. Amanda was happy to assist you with everything. Please let us know if we can be of any further help to you.

September 03, 2020

Larry Stenson is the ultimate professional. Always looking out for my requirements and desires. My family has purchased many new vehicles from him. Highly recommended. More

by RandyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 03, 2020 -

BMW of Austin responded

Thank you for the great review, Randy! We are so pleased to see that Larry's outstanding service has earned your recommendation and made such a memorable impression on you. Please come back at any time.

September 03, 2020

Thanks for a good price. I appreciate the on time service and free water. The car wash is appreciated. Many thanks. Lots of social distances More

by Josepharrambide65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue
Sep 04, 2020 -

BMW of Austin responded

Joseph, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we'd love to assist you again soon.

September 01, 2020

Josh Montana is the man! He treated me like family and like my car was his! Best service ever!!!!!!! He had a difficult situation with repairs and insurance claims and handled it all. I didn’t have to w More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana
Sep 02, 2020 -

BMW of Austin responded

Thank you for the 5-star rating and great review, Matt! We are delighted to know that you had a good experience with us and with the help of Josh who provided great customer service. We hope that you will continue to choose us as your dealership!

...
47
...