BMW of Austin

I have always had a positive a experience with the service department. They make their time and cost estimates and have offered loaners when needed. I like the fact I can get in touch quickly by voice service department. They make their time and cost estimates and have offered loaners when needed. I like the fact I can get in touch quickly by voice, email or text and pay prior to picking up. Great experience so far. More

Always a great experience at BMW of Austin. Charles Bellinger is an amazing service advisor and always looks to make every service interaction a positive experience. Bellinger is an amazing service advisor and always looks to make every service interaction a positive experience. More

Best car buying experience. The sales person Mike Hanaway made it an easy and informative process, especially since I came from Houston. Dealership was easy, comfortable, and accommodating. BMW Genius Taylor made it an easy and informative process, especially since I came from Houston. Dealership was easy, comfortable, and accommodating. BMW Genius Taylor Coleman was critical for me to understand all the tech and features of my new car. She knew the car inside out. Overall, great experience. More

I was looking for an SUV, and BMW was not on top of my list. However, I decided to take a look before making my final decision. Troy Massey was friendly, helpful and applied no pressure. In the ended I di list. However, I decided to take a look before making my final decision. Troy Massey was friendly, helpful and applied no pressure. In the ended I did buy a BMW X5 instead of the competition because I really liked the car, and the sales experience was the best of all the dealerships I visited. More

This is the cleanest service facility where the representatives smile while asking what can I do for you. First rate quality and service. Thank you. representatives smile while asking what can I do for you. First rate quality and service. Thank you. More

Bought an X5 3weeks ago, worked with Charlie Baze and he is an excellent person to work with. He made sure the entire process was smooth and helped me understand all the features, finance options including is an excellent person to work with. He made sure the entire process was smooth and helped me understand all the features, finance options including a trade-in. Their finance department is also very impressive. I can say, BMW of Austin dealership is very friendly, professional and welcoming at every stage. More

As always very great experience. The Team at this location is the best as always. Never a unsatisfied visit. Will always take my car to this location location is the best as always. Never a unsatisfied visit. Will always take my car to this location More

Great Experience. Mike Hanaway is a pleasure to work with. I have gotten 4 Cars thru Mike. Mike, Josh Wheelock and the team are all great to work with. with. I have gotten 4 Cars thru Mike. Mike, Josh Wheelock and the team are all great to work with. More

Great no hassle experience! Our service Advisor, Amanda Dehart, is very attentive, professionally courteous & friendly. Technical service quality, so far, is very good. In short, they demonstrate they car Dehart, is very attentive, professionally courteous & friendly. Technical service quality, so far, is very good. In short, they demonstrate they care & will give it their best. More

This was one of the best experiences I have had with BMW service! I have received service from other BMW dealers in California and Nevada and Austin, Texas is hands down the best! Fair, friendly and profess service! I have received service from other BMW dealers in California and Nevada and Austin, Texas is hands down the best! Fair, friendly and professional! More