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BMW of Austin

Austin, TX

4.5
968 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 968 reviews

October 30, 2020

Great place to buy your vehicle, absolutely the the salesman and financial staff. They are very customer service friendly and want to make sure you are happy!! More

by leonamn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tremount, Sean Weaver
Oct 30, 2020 -

BMW of Austin responded

Thank you for the amazing review. We are happy to know that you enjoyed your sales experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

Oct 30, 2020 -

leonamn responded

Thank you so much, and I am looking forward to working with BMW Austin. So far it has been indeed a pleasure. Thank you all so Much for the wonderful customer service. Anyone that I know that is looking to buy a BMW, will certainly be sent by me to BMW Austin. Mr. Tremont is the greatest salesman that I have ever encountered. Thank you so much sir, for your great service!!!

October 30, 2020

Brian treated me respectfully and graciously. Despite my advanced age and technologically deprived life, he took lots of time with me. I may have to adopt him. The young lady who trained me on all the be More

by Pookita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know if I met Sean.
Oct 30, 2020 -

BMW of Austin responded

Thank you for the great review. We will be sure to thank Brian and the rest of the team for providing you with knowledgeable service. We look forward to working with you again.

October 29, 2020

Everyone I made contact with was superb. Courteous, friendly, knowledgeable and very professional. I love going to this dealership! Even the young man cleaning the restroom! More

by Amado De La Cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The most distinguished were Chris and the young lady that briefed me on the car’s technology. Brett was outstanding and so was the gentleman at the boutique. There is nothing negative about the entire staff...CUDOS!
October 28, 2020

BMW of Austin has been taking care of our cars for many, many years. You have always made us happy. Thanks for being a business we can trust More

by Queenie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery
October 28, 2020

I absolutely LOVE the service I receive at BMW of Austin...Scott takes amazing care of me in the Service department and Charles my sales guy is exactly the same...they go the extra mile!!! More

by vanessanunez.realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Liedtke, Sean Weaver
October 26, 2020

Courteous, professional, and friendly staff. Pleasant facility. Service department explains all recommendations letting customers decide with no pressure. Service garage top notch. Great place to be a c More

by HillsBilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery , Sean Weaver
October 26, 2020

This was by far the best experience in buying a new car. The timing of the deal was excellent everything was done virtually so all I had to do was show up bring my trade, sign and drive out. All within a ma More

by Javier H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baze
October 25, 2020

Regular scheduled oil change was due and Alan made sure it fit into my schedule easily. My car was received immediately and ready to go when I returned from a quick lunch. More

by AJ Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Solis
October 23, 2020

Service representative was excellent, knowledgeable, courteous and informative. My needs and concerns was addressed right away and I was constantly updated on the status of my vehicle More

by Citycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Montana
October 23, 2020

Charles is the nicest Guy ever, except for Brett Swanson. Both are fine gentlemen and a pleasure to deal with. My dealings with both of these individuals would be my reason to buy another BMW. More

by BMWTexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
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