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BMW of Austin

Austin, TX

4.5
968 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 968 reviews

November 25, 2020

Tim is awesome. He has been servicing my BMWs for over 7 years. Always great service, always on the ball. Always exceeds my expectations. Never disappoints More

by bkgiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery
Nov 28, 2020 -

BMW of Austin responded

Thank you for the great review. We will be sure to thank Tim for exceeding your expectations. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 23, 2020

I recently purchased a BMW certified pre-owned 440i from BMW of Austin. The salesman, Javier Moulinie was very professional and helpful with our purchase. If you are looking for a pre-owned BMW, I would h More

by MarqC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Moulinie
Nov 24, 2020 -

BMW of Austin responded

Thank you for the positive feedback! We are happy to know that you had a good sales experience with us and with the help of our team, especially Javier who provided wonderful customer service. We value your business and we look forward to any future visits!

November 21, 2020

The customer service on the sales,financing, and delivery side was awesome They were fast , efficient, friendly , and professional in every aspect of this transaction More

by Pjstani28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Dan
Nov 22, 2020 -

BMW of Austin responded

Thank you for the positive review! We're happy to hear Brian and Dan were able to helo you find a great vehicle and were able to make your overall experience at our dealership fast. If you ever need help with your new ride, feel free to give us a call!

November 21, 2020

Amanda and Taylor were excellent and true Ambassadors for a great dealership. The waiting area couldn’t have been more comfortable. All people I came in contact were extremely professional More

by Mportillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda and Taylor
Nov 22, 2020 -

BMW of Austin responded

Thank you for taking the time to share your excellent experience with Amanda and Taylor! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 18, 2020

Great service and very courteous. I recommend anyone tired of feeling like a number to visit BMW of Austin. They made the entire process of purchasing a new vehicle enjoyable. More

by Ptreamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stewart
Nov 18, 2020 -

BMW of Austin responded

Hello, thank you for your feedback. We are happy to hear James provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

November 18, 2020

Troy Massey is the best. Bought two cars from him this year. Always best service and treatment you can imagine. Finance was also a breeze.I completely trust them not to sell me something I don’t need. Hig More

by Mgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey , Sean Weaver
Nov 19, 2020 -

BMW of Austin responded

Thank you for the excellent review! We will be sure to let Troy know how happy you have been with his service. Your recommendation is truly appreciated; congratulations on your purchase!

November 18, 2020

It was the first time I was visiting bmw of Austin. I placed a request online for being interested in looking at an X3 model. Troy Massey replied and expressed his willingness to show me around the deale More

by Hossein.mansouri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
Nov 19, 2020 -

BMW of Austin responded

Thank you for the positive review and rating! We are happy to know that you had a good sales experience with us and with the help of our team, especially Troy. We value your business and we hope that you enjoy your car!

November 15, 2020

Our salesperson, Charles, was very helpful, knowledgeable, and thoughtful throughout our buy experience. We appreciated the efficient and excellent service provided by Charles and this dealer More

by R.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thaylerand Charles Emmanuel
Nov 15, 2020 -

BMW of Austin responded

Thank you for the great review! We will be sure to share your kind words with Charles and are glad to see that his consummate service made such a memorable impression on you. If we can do anything else for you, please be sure to let us know.

November 14, 2020

BMW of Austin is one of the best dealerships I’ve ever worked with. Their sales team is knowledgeable and helpful. Their service team is outstanding. Luis Peinado, my service advisor, always gets the j More

by wtayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Peinado, Larry Stenson, Sean Weaver
Nov 14, 2020 -

BMW of Austin responded

Hello, thank you for being part of the BMW Family! When you're here at BMW of Austin, we aim to treat you as such - from our Sales Department to our Service Department. We appreciate your shout out to Luis, and we will ensure he receives your kind words. Please let us know how else we can assist you.

November 13, 2020

Excellent courteous service. Always friendly and helpful. Thoroughly checked car and let me know if everything was OK or if anything of concern. Thank you More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 14, 2020 -

BMW of Austin responded

Dan, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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