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BMW of Austin

Austin, TX

4.5
970 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 970 reviews

December 10, 2020

One of the best BMW dealerships that I have used in 20 plus years. Keep up the good work and continue to employee personnel like Amanda Dehart. More

by PERRYSSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
Dec 11, 2020 -

BMW of Austin responded

Thank you for visiting BMW of Austin. We will be sure to thank Amanda for providing you with excellent service. We can't wait to work with you again.

December 10, 2020

Chris Brice has been my Service Advisor for years. I have always had work performed correctly and on schedule. I attribute this success to the attention that Chris paid to my job. More

by Sun City Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Dec 11, 2020 -

BMW of Austin responded

Thank you for the amazing review. We will be sure to thank Chris for providing you with excellent service throughout the years. Let us know if there is anything else we can help you with. We look forward to your next visit to BMW of Austin.

December 08, 2020

Austin BMW always take great care to make sure everything is done promptly and correctly. Their customer service is absolutely terrific !!! My service adviser is the best ... More

by ktruxillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bellinger
Dec 09, 2020 -

BMW of Austin responded

Thanks for the great review! We are glad to know that you always enjoy your experience with us.

December 04, 2020

Bought a 2019 BMW 540i and everyone at BMW of Austin was great! My regular salesman Dudley Alexander was out of the office, but Larry Stenson was a pro. More

by Talley78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dudley Alexander, Larry Stenson, Charles Bellinger
Dec 05, 2020 -

BMW of Austin responded

Thank you for the great review! We are thrilled to see that Larry was able to step in for Dudley and provide you a wonderful experience. Congratulations on your new BMW 540i; please come back at any time.

December 03, 2020

Chris is always a pleasure to deal with. He is very professional and always coordinates the service seamlessly. I’m always in and out without any hiccups no matter how small or large the service visit. More

by Rostami6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Dec 04, 2020 -

BMW of Austin responded

We're happy to hear that you had a great time with Chris. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to working with you again!

December 03, 2020

Charles bellinger was great,he's always professional and take care of my service needs,and he always return my calls ,hes a man of his word. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles bellinger
Dec 04, 2020 -

BMW of Austin responded

Thank you for your review! Charles will appreciate that you mentioned him! Have a great day!

December 03, 2020

We have purchased several vehicles from BMW of Austin in recent years and always had excellent service and transparency. Our most recent experience was no different. Working with the sales team is effortles More

by corey.e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Terranella, Jess Rolan, Josh Wheelock
Dec 04, 2020 -

BMW of Austin responded

Thank you so much for your repeat business! We look forward to taking care of your automotive needs in the future!

December 02, 2020

Very good service, really happy with josh explanations and work done to my car. As a result it run smooth and all fine like new. More

by Kjoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana
Dec 03, 2020 -

BMW of Austin responded

Thank you for taking the time to leave a review! We hope to see you at BMW of Austin Again soon!

November 30, 2020

We never had such careful attention and consideration from a dealership. BMW not only make so much great cars but they are also so good on giving you the adrenaline to buy one. Troy was the one who gave More

by Chi P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
Nov 30, 2020 -

BMW of Austin responded

Thank you for the five-star review! We are so glad that Troy provided excellent customer service for you. Please let us know if we can be of any further assistance.

November 27, 2020

I've had my BMW for 3 years and my customer service representative Eric is wonderful to work with. He is always helpful, keeps me informed, and makes sure I'm taken care of. More

by chartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Domingez
Nov 28, 2020 -

BMW of Austin responded

Thank you for the excellent review. We will be sure to thank Eric for providing you with wonderful service. Let us know if there is anything else we can help you with. We look forward to working with you again.

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