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BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

November 30, 2020

We never had such careful attention and consideration from a dealership. BMW not only make so much great cars but they are also so good on giving you the adrenaline to buy one. Troy was the one who gave More

by Chi P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
Nov 30, 2020 -

BMW of Austin responded

Thank you for the five-star review! We are so glad that Troy provided excellent customer service for you. Please let us know if we can be of any further assistance.

November 27, 2020

This dealership was very friendly and attended to my need in a timely manner. A loaner car was already waiting for me, per my request. More

by rlwats45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bellinger
Nov 28, 2020 -

BMW of Austin responded

Thank you for that great review! Charles was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

November 27, 2020

I've had my BMW for 3 years and my customer service representative Eric is wonderful to work with. He is always helpful, keeps me informed, and makes sure I'm taken care of. More

by chartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Domingez
Nov 28, 2020 -

BMW of Austin responded

Thank you for the excellent review. We will be sure to thank Eric for providing you with wonderful service. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 25, 2020

I was there for a airbag safety recall on 2001 330ci and the reception and handling by Amanda Dehart was excellent even though it was free service. More

by bimmerjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
Nov 25, 2020 -

BMW of Austin responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Amanda and our team. We appreciate your business and we are always here to help!

November 25, 2020

Tim is awesome. He has been servicing my BMWs for over 7 years. Always great service, always on the ball. Always exceeds my expectations. Never disappoints More

by bkgiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery
Nov 28, 2020 -

BMW of Austin responded

Thank you for the great review. We will be sure to thank Tim for exceeding your expectations. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 23, 2020

I recently purchased a BMW certified pre-owned 440i from BMW of Austin. The salesman, Javier Moulinie was very professional and helpful with our purchase. If you are looking for a pre-owned BMW, I would h More

by MarqC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Moulinie
Nov 24, 2020 -

BMW of Austin responded

Thank you for the positive feedback! We are happy to know that you had a good sales experience with us and with the help of our team, especially Javier who provided wonderful customer service. We value your business and we look forward to any future visits!

November 21, 2020

The customer service on the sales,financing, and delivery side was awesome They were fast , efficient, friendly , and professional in every aspect of this transaction More

by Pjstani28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Dan
Nov 22, 2020 -

BMW of Austin responded

Thank you for the positive review! We're happy to hear Brian and Dan were able to helo you find a great vehicle and were able to make your overall experience at our dealership fast. If you ever need help with your new ride, feel free to give us a call!

November 21, 2020

Amanda and Taylor were excellent and true Ambassadors for a great dealership. The waiting area couldn’t have been more comfortable. All people I came in contact were extremely professional More

by Mportillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda and Taylor
Nov 22, 2020 -

BMW of Austin responded

Thank you for taking the time to share your excellent experience with Amanda and Taylor! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 18, 2020

Great service and very courteous. I recommend anyone tired of feeling like a number to visit BMW of Austin. They made the entire process of purchasing a new vehicle enjoyable. More

by Ptreamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stewart
Nov 18, 2020 -

BMW of Austin responded

Hello, thank you for your feedback. We are happy to hear James provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

November 18, 2020

Troy Massey is the best. Bought two cars from him this year. Always best service and treatment you can imagine. Finance was also a breeze.I completely trust them not to sell me something I don’t need. Hig More

by Mgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey , Sean Weaver
Nov 19, 2020 -

BMW of Austin responded

Thank you for the excellent review! We will be sure to let Troy know how happy you have been with his service. Your recommendation is truly appreciated; congratulations on your purchase!

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