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BMW of Austin

Austin, TX

4.5
968 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 968 reviews

December 16, 2020

I recently brought my M4 in for warranty work and had a list of things I wanted them to look at or correct. Chris did a great job of not only making sure the required items were corrected, but also took ca More

by Kbrown862
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Dec 17, 2020 -

BMW of Austin responded

Hi there, thank you so much for the kind words! We're thrilled to hear your experience with Chris and our team was positive. If there is anything else we can help you with, please let us know.

December 15, 2020

Charles is a great asset to the BMW of Austin. He is always ready for my service needs when I need it. Him and his team does great work. More

by Whitecotton B A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bellinger
Dec 16, 2020 -

BMW of Austin responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our service team, especially Charles. We value your business at BMW of Austin!

December 14, 2020

Great service experience every time i go there. Josh Montana is a great advisor! Always felt that their prices are reasonable and try their best to satisfy the customer More

by Umer Toor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana
Dec 14, 2020 -

BMW of Austin responded

Umer, thank you so much for your feedback! Josh and the rest of our Service team will be very happy to learn about your kind words and high star rating for our prices and customer service! We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2020

Again, an amazing experience! Josh Montane is excellent - kind and is very responsive to all my needs. Excellent follow through and commitment to his job! More

by REVPAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana
Dec 12, 2020 -

BMW of Austin responded

Thank you so much for taking the time to share what an amazing experience you had working with Josh. See you next time at BMW of Austin for your service needs.

December 11, 2020

Troy is amazing!! He was very helpful with answering all 8279402 of my questions. The process was so smooth! Very happy that I was able to join the BMW Family. More

by Brisannem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Dec 12, 2020 -

BMW of Austin responded

Thank you for visiting BMW of Austin. We will be sure to thank Troy for providing you with a smooth and knowledgeable experience. We look forward to working with you again.

December 10, 2020

I ordered a 2021 X6M50i, I was very happy about the process, Dudley Alexander handled the transaction like a pro, highly recommended. When delivered there was something that was not right, the dealersh More

by csm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dudley Alexander and Larry Stenson are great to work with.
Dec 11, 2020 -

BMW of Austin responded

Thank you for visiting BMW of Austin. We are so happy to know that Dudley provided you with a pleasant experience getting your 2021 BMW X6 M50i. Let us know if there is anything else we can help you with. We look forward to working with you again.

December 10, 2020

Brian, was super helpful and very knowledgeable and he provided excellent customer service. I would definitely buy a car from Brian and BMW Austin dealership again. More

by Monica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Giroux
Dec 11, 2020 -

BMW of Austin responded

Thank you for the amazing review, Monica. We will be sure to thank Brian and the rest of BMW of Austin for providing you with knowledgeable service. We look forward to your next visit.

December 10, 2020

Scott Cuny was kind and professional in handling my car services in such short notice. They provided a loaner for a first timer in their dealership. More

by Luke1925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Dec 11, 2020 -

BMW of Austin responded

Thank you for the great review, Luke. We will be sure to thank Scott for providing you with excellent service on short notice. We look forward to your next visit to BMW of Austin.

December 10, 2020

One of the best BMW dealerships that I have used in 20 plus years. Keep up the good work and continue to employee personnel like Amanda Dehart. More

by PERRYSSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
Dec 11, 2020 -

BMW of Austin responded

Thank you for visiting BMW of Austin. We will be sure to thank Amanda for providing you with excellent service. We can't wait to work with you again.

December 10, 2020

Chris Brice has been my Service Advisor for years. I have always had work performed correctly and on schedule. I attribute this success to the attention that Chris paid to my job. More

by Sun City Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Dec 11, 2020 -

BMW of Austin responded

Thank you for the amazing review. We will be sure to thank Chris for providing you with excellent service throughout the years. Let us know if there is anything else we can help you with. We look forward to your next visit to BMW of Austin.

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