Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Austin

Austin, TX

Overview
Reviews
4.5
966 Reviews
Call Dealership (844) 556-6538
View Awards

7011 McNeil Drive

Austin, TX

78729

Directions

By Type

Showing 966 reviews

July 07, 2023

BMW of Austin Mike Hanaway made it possible to get my one of a kind BMW. Mike made it easy again. My second car with Mike. I can totally recommend Mike. More

by Whitecotton B A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
Jul 08, 2023 -

BMW of Austin responded

Congrats on your newest vehicle. It is great to see that our Sales Team helped you find your one-of-a-kind BMW. We value your recommendation and would love to do business with you again here at BMW of Austin.

June 16, 2023

We just purchased our 2nd new car from BMW of Austin. We have know Mike for 10+ years and count him as a friend. He is extremely knowledgeable, professional and personable. Our cars have been serviced by More

by kanwalsharma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
Jun 17, 2023 -

BMW of Austin responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to know that our knowledgeable Sales Department was professional during the purchase of your 2nd new car from BMW of Austin. Should you need anything, please don't hesitate to reach out to us.

June 12, 2023

My family has been going to this dealership for over a decade and it always has been a great experience! Mike Hanaway was great to work with and answered all my questions so quickly while we were waiting More

by BMW 2023
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
Jun 13, 2023 -

BMW of Austin responded

We're happy that we could provide an awesome car-buying experience. We are happy to see our Sales Team at BMW of Austin was very helpful and was able to provide answers to all of your questions. We thank you for your recommendation.

June 10, 2023

“ Highly Recommend! ” Mike Hanaway went above and beyond to make everything go smoothly! Car is amazing! More

by cliflisa2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
Jun 11, 2023 -

BMW of Austin responded

Thank you for taking the time to leave your warm endorsement of BMW of Austin. It is an honor to be your choice and we are so glad that you had a smooth experience with our location. We hope to assist you again someday, take care.

May 22, 2023

Great service and responsiveness. Mike Hanaway was great to work with, and we are very happy with our new BMW! More

by jldeegan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
May 22, 2023 -

BMW of Austin responded

Hello. We are pleased to see that you are happy with your new BMW, and enjoyed our Sales Team great service and responsiveness. Thank you for leaving this excellent review for BMW of Austin, and congratulations on your new vehicle.

April 19, 2023

This was my first purchase of a BMW. I bought it for my husband. I thought the experience was excellent. More

by Ruthminton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Anderson
Report | Print
May 19, 2023 -

BMW of Austin responded

Hello, thank you very much for this remarkable 5-star review. Congratulations on the purchase of your first BMW for your husband. It makes us honored to learn that our Sales Team could make your experience so excellent. If you have any future auto-related needs, you can be sure to count on our staff here at BMW of Austin.

April 16, 2023

4/16/2023 I highly recommend Mike Hanaway as your sales adviser. He is down to earth, a pleasure to work with, and he is there to help you find the perfect car/features for you. It was a great experience More

by Debbie B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Jason Martinez
Report | Print
May 19, 2023 -

BMW of Austin responded

Debbie, thank you for leaving a 5-star review and sharing your experience. We're thrilled to know that our Sales Advisors provided you with excellent service and were down to earth, making it a pleasure to work with them. We take pride in helping our customers find the perfect car and features for them, and we're delighted to see that we met your expectations. We're also pleased to learn you're happy with your new BMW X3 SUV and find it fun to drive. We're thrilled that our BMW Genius was able to assist you with the electronic workings of your new BMW. We understand that it can be overwhelming to learn about all of the features and functions of a new car, and we're glad that our BMW Genius was able to spend the time with you to ensure you were knowledgeable about your new vehicle. Thank you for choosing BMW of Austin as your first-time dealership and for recommending us to others. We appreciate your business and hope to continue providing you with awesome service in the future.

April 15, 2023

Great service and responsiveness. Good customer service, it was a lengthy but transparent process. Would recommend. More

by kamilali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hanaway
Report | Print
May 22, 2023 -

BMW of Austin responded

Thank you for choosing us here at BMW of Austin to care for your vehicle. We are glad to see that you received good customer service and responsive communication during your visit. We appreciate your business.

March 18, 2023

Mike Hanaway is our champion! We knew we wanted a BMW and he made sure we bought the car we needed. He was professional and friendly. What a great experience! More

by Gene S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
Mar 19, 2023 -

BMW of Austin responded

Hello, Gene. Our Sales Team always wants to ensure our customers are getting the best BMW vehicle to fit their needs. Congratulations on your new ride. We hope to have the pleasure of providing you with more great experiences and professional care here at BMW of Austin.

February 02, 2023

We have been customers of BMW Austin for over a decade and Mike Hanaway has being our sale person over a decade. He has been a great listener and adviser when purchasing our new vehicles. You couldn't b More

by rrodriguez27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
Feb 02, 2023 -

BMW of Austin responded

Thank you for the great 5-star rating and for taking the time to leave feedback about your experiences at BMW of Austin. We're overjoyed that we met your expectations on those visits. We would also like to thank you for your continued support and business over the years. If there's anything else we can do for you, please let us know.

1
...
3
4
5
...
97