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BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

December 24, 2020

Extremely happy with our one on one service. Very smooth selection, ordering, tracking, and receiving our new 430i m coupe. We only had to wait about 2 months for a brand new build. and love the car ! More

by barbarae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Dec 25, 2020 -

BMW of Austin responded

Thank you for your high star rating. We're happy to see that your experience with our team here at BMW of Austin was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

December 24, 2020

Everything was excellent everyone was very nice and helpful the service work was done very quick thank you to Amanda! Every time we take our car in it’s excellent work! More

by Natesanchez71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
Dec 25, 2020 -

BMW of Austin responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving BMW of Austin! We hope to be of service to you again!

December 19, 2020

First time BMW owner. Very pleasant experience. Chris First time BMW owner. Very pleasant experience. Chris Langenfeld was very professional. People there was very friendly. The tour around the faciliti More

by Chopter Driver
Recommend Dealer
Yes
Employees Worked With
Chris Langenfeld
Dec 20, 2020 -

BMW of Austin responded

Glad to learn that your sales experience at BMW of Austin went well! Thank you for your review!

December 16, 2020

Josh really goes above and beyond to make sure you’re taken care of. Couldn’t be happier with the experience! Happy to be a BMW of austin customer. More

by Dylan R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 17, 2020 -

BMW of Austin responded

Hi Dylan, thanks for the great feedback with Josh and our team! We're glad to hear he went above and beyond in helping you with your vehicle needs. Have a wonderful day.

December 16, 2020

I recently brought my M4 in for warranty work and had a list of things I wanted them to look at or correct. Chris did a great job of not only making sure the required items were corrected, but also took ca More

by Kbrown862
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Dec 17, 2020 -

BMW of Austin responded

Hi there, thank you so much for the kind words! We're thrilled to hear your experience with Chris and our team was positive. If there is anything else we can help you with, please let us know.

December 15, 2020

Charles is a great asset to the BMW of Austin. He is always ready for my service needs when I need it. Him and his team does great work. More

by Whitecotton B A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bellinger
Dec 16, 2020 -

BMW of Austin responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our service team, especially Charles. We value your business at BMW of Austin!

December 14, 2020

Great service experience every time i go there. Josh Montana is a great advisor! Always felt that their prices are reasonable and try their best to satisfy the customer More

by Umer Toor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana
Dec 14, 2020 -

BMW of Austin responded

Umer, thank you so much for your feedback! Josh and the rest of our Service team will be very happy to learn about your kind words and high star rating for our prices and customer service! We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2020

Again, an amazing experience! Josh Montane is excellent - kind and is very responsive to all my needs. Excellent follow through and commitment to his job! More

by REVPAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana
Dec 12, 2020 -

BMW of Austin responded

Thank you so much for taking the time to share what an amazing experience you had working with Josh. See you next time at BMW of Austin for your service needs.

December 11, 2020

Troy is amazing!! He was very helpful with answering all 8279402 of my questions. The process was so smooth! Very happy that I was able to join the BMW Family. More

by Brisannem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Dec 12, 2020 -

BMW of Austin responded

Thank you for visiting BMW of Austin. We will be sure to thank Troy for providing you with a smooth and knowledgeable experience. We look forward to working with you again.

December 10, 2020

I ordered a 2021 X6M50i, I was very happy about the process, Dudley Alexander handled the transaction like a pro, highly recommended. When delivered there was something that was not right, the dealersh More

by csm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dudley Alexander and Larry Stenson are great to work with.
Dec 11, 2020 -

BMW of Austin responded

Thank you for visiting BMW of Austin. We are so happy to know that Dudley provided you with a pleasant experience getting your 2021 BMW X6 M50i. Let us know if there is anything else we can help you with. We look forward to working with you again.

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