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BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

January 17, 2021

After having had 4 different Mercedes-Benz back to back. I switch to a BMW X5M. Great cat but what stands out about my experience is the outstanding service I have received for several years now. I have h More

by stanleyjlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Jan 17, 2021 -

BMW of Austin responded

Thank you for taking the time to share your experience with us. We love nothing more than knowing that you have received exceptional customer service from Chris and the rest of our team over the years. We look forward to working with you for many more years here at BMW of Austin!

January 17, 2021

Mike is really great guy and he os been really helpful and he is very knowledgeable about his job and I really recommen to anyone to contact him if you want buy car More

by Fenty sugiharto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance guy
Jan 17, 2021 -

BMW of Austin responded

Thank you for the positive review! We are glad to know that you have enjoyed working with Mike. Please let us know if we can be of any further assistance here at BMW of Austin.

January 17, 2021

My visit was a last minute one. Always good quality and keeping up to the standards. Never been disappointed at this service center. Thanks to Luis , my advisor and Karen for squeezing me last minute. Kudo More

by anoopjylive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Sandoval, Luis G Peinado
Jan 18, 2021 -

BMW of Austin responded

Thank you for taking the time to share your excellent service experience with Karen and Luis! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 15, 2021

Alan is always awesome to work with. The team at BMW Austin are very professional. Thanks for great service and for the great job on my car. More

by pooleparty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 16, 2021 -

BMW of Austin responded

Thank you for the positive rating and review! We are happy to know that you had a good experience with us and with the help of the team, especially Alan. We value your business at BMW of Austin!

January 13, 2021

Great plus was the pick up and delivery of carEmployee Great plus was the pick up and delivery of car Employee who did this was outstanding Also practiced proper procedure for Covid Service department More

by Dianna Pickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John , Tim
Jan 14, 2021 -

BMW of Austin responded

Thank you for the awesome review! We hope you continue to choose BMW of Austin for all your automotive needs!

January 13, 2021

Best service I’ve ever had from a dealership. Larry was my salesman and Josh was my finance, both combined made it simple, easy and painless. I’ve bought from many dealers and even at my own dealership, ne More

by KLHLEE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Stenson, Josh Wheelock
Jan 14, 2021 -

BMW of Austin responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at BMW of Austin and we hope that you will continue to visit us!

January 12, 2021

They gave me best deal on my tires and really worked with me on pricing. Service manager is really great person he helped me a lot. More

by raheemaashfaq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager help me personally
Jan 12, 2021 -

BMW of Austin responded

Thank you for taking the time to write a review! We are happy to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

January 10, 2021

This was my first time I need go to this dealership and everyone was very helpful and friendly! It was very clean & covid friendly..thanks for the wonderful work! More

by Laurakcoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Jan 10, 2021 -

BMW of Austin responded

Thank you for highlighting the adjustments we've made to our policies. We hope to see you at BMW of Austin again soon!.

January 10, 2021

Outstanding dealer, the employees are courteous and always looking to make you feel welcome. The dealer is very clean and well maintained. Bought my car and will be maintain at this dealer. More

by jaaviles510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 11, 2021 -

BMW of Austin responded

We're so proud to receive your outstanding feedback for our team at BMW of Austin. Thank you so much for sharing and we hope you have a wonderful day!

January 08, 2021

I want him around and it was the best dealer I seen and they treat you very good and I was so happy with Troy and I'm gonna recommend at all the people More

by Mike.tabbaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Jan 08, 2021 -

BMW of Austin responded

Hi there, thanks for the great review. We're glad Troy has given you excellent service. We hope to see you again.

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