BMW of Austin
Austin, TX
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Great buying experience. Matt Terranella was knowledgeable, friendly and very helpful in answering my questions. He was more interested in making sure I got what I wanted rather than trying to s knowledgeable, friendly and very helpful in answering my questions. He was more interested in making sure I got what I wanted rather than trying to sell me what he had. I appreciated that very much. Since we ordered what I wanted, he was great about keeping me informed of the delivery date. I highly recommend BMW of Austin. More
Customer service was outstanding! Scott is a outstanding customer service representative. The staff at BMW Austin are knowledgeable and seek to make your car service experience positive. customer service representative. The staff at BMW Austin are knowledgeable and seek to make your car service experience positive. More
Helpful, educated sales staff. Larry was laid back, answered all of our questions, and allowed us a test drive without him in the vehicle. Easy discussion with Josh the finance manager. Their team di answered all of our questions, and allowed us a test drive without him in the vehicle. Easy discussion with Josh the finance manager. Their team did an excellent job adding window tinting and a ceramic coating to the car. Great service! More
My service adviser always takes care of me and my vehicle, she keeps me up to date and informed with my vehicles service information. Amanda always makes sure my vehicle gets the best service that it vehicle, she keeps me up to date and informed with my vehicles service information. Amanda always makes sure my vehicle gets the best service that it needs More
Excellent dealership! professional team. I would recommend AUSTIN BMW. I felt that I walked away knowing they took really good care of Me. Thank You recommend AUSTIN BMW. I felt that I walked away knowing they took really good care of Me. Thank You More
Easiest car buying process I have ever experienced! Great service, friendly staff and great selection of vehicles! Brian was amazing to deal with! Will return my business to BMW of Austin because of Brian Gi service, friendly staff and great selection of vehicles! Brian was amazing to deal with! Will return my business to BMW of Austin because of Brian Giroux. Brian was willing to work to to get me into the X4 that I wanted. He stood by his word and exceeded my expectations! Love my X4! More
Came in for a airbag recall. both passenger & driver airbags replaced in under an hour & they covered my Uber’s from and back to the dealer. Joshua is a car enthusiast as well so it was really refre airbags replaced in under an hour & they covered my Uber’s from and back to the dealer. Joshua is a car enthusiast as well so it was really refreshing to sit and chat for a bit. As someone who avoids dealerships for both service & purchases, this was a good experience. More
Purchased another X5 and Troy was excellent. I had ordered the car from the factory and when it arrived he had financing all ready to see me and sign the documents and go. The entire process was very ordered the car from the factory and when it arrived he had financing all ready to see me and sign the documents and go. The entire process was very smooth and friendly way to buy a car. The people are very nice at BMW of Austin. More