BMW of Austin
Austin, TX
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My service adviser always takes care of me and my vehicle, she keeps me up to date and informed with my vehicles service information. Amanda always makes sure my vehicle gets the best service that it vehicle, she keeps me up to date and informed with my vehicles service information. Amanda always makes sure my vehicle gets the best service that it needs More
Excellent dealership! professional team. I would recommend AUSTIN BMW. I felt that I walked away knowing they took really good care of Me. Thank You recommend AUSTIN BMW. I felt that I walked away knowing they took really good care of Me. Thank You More
Easiest car buying process I have ever experienced! Great service, friendly staff and great selection of vehicles! Brian was amazing to deal with! Will return my business to BMW of Austin because of Brian Gi service, friendly staff and great selection of vehicles! Brian was amazing to deal with! Will return my business to BMW of Austin because of Brian Giroux. Brian was willing to work to to get me into the X4 that I wanted. He stood by his word and exceeded my expectations! Love my X4! More
Came in for a airbag recall. both passenger & driver airbags replaced in under an hour & they covered my Uber’s from and back to the dealer. Joshua is a car enthusiast as well so it was really refre airbags replaced in under an hour & they covered my Uber’s from and back to the dealer. Joshua is a car enthusiast as well so it was really refreshing to sit and chat for a bit. As someone who avoids dealerships for both service & purchases, this was a good experience. More
Purchased another X5 and Troy was excellent. I had ordered the car from the factory and when it arrived he had financing all ready to see me and sign the documents and go. The entire process was very ordered the car from the factory and when it arrived he had financing all ready to see me and sign the documents and go. The entire process was very smooth and friendly way to buy a car. The people are very nice at BMW of Austin. More
BMW of Austin is a first-class company that provided excellent customer service for my recent purchase of a 2017 Pre-Owned BMW. The following staff members (Charles, Renee, Ben, Jay) provided top notch excellent customer service for my recent purchase of a 2017 Pre-Owned BMW. The following staff members (Charles, Renee, Ben, Jay) provided top notch service from start to finish. Charles was the lead sale agent that ensured all of my desires were complete and the vehicle ready for purchase and pick-up on the same day. Renee was instrumental in doing the walk-thru and functions of the vehicle itself. Ben simplified the documentation and purchasing process for quick purchase, minus my military war stories. Jay provided his management expertise when verifying additional questions during final inspection. To put it in simple terms, a professional staff with the know how to get things done quickly and a customer- first attitude. Do yourself a favor and save time looking around at other BMW dealerships, you will not regret it on price, variety of vehicles, customer service, and knowledge. Glad to be a member of the BMW of Austin family and look forward to purchasing a 5 Series BMW in the near future! Thanks to everyone involved for your professional service! V/r, Al More