BMW of Austin

Josh was great!!!Thank you for your help with my car Josh was great!!! Thank you for your help with my car BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW Josh was great!!! Thank you for your help with my car BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW More

This has been the second purchase we have made with Mike. He has been very friendly and explained everything about the car and pricing. He answered any questions we had. He has been very friendly and explained everything about the car and pricing. He answered any questions we had. More

This dealership has gone downhill. I have been a client here for 13 years. The receptionist, Mckala was unapologetic and completely unhelpful when I showed up to the dealership at 9:30 having been told at here for 13 years. The receptionist, Mckala was unapologetic and completely unhelpful when I showed up to the dealership at 9:30 having been told at 8:45 that my car would be ready for pick up at 9:30 and McKala says it is going to take another 30 minutes because they haven’t done anything to get the car ready for pick up. I asked why they told me 9:30 and McKala just said “I don’t know”. This lack of customer service is unacceptable. There are plenty of other options for BMW owners. I would highly recommend Mobile Missions 512-522-1137. Ask for Jordan. That’s where I’m taking my car from now on. They came in $1400 under BMW North Austin and have the same 2 year warranty on all parts. More

We have been purchasing with Mike for quite a few years. We recently bought our fourth car through him and I can't say enough good things about the experience. Quick, easy, and very satisfied with the care We recently bought our fourth car through him and I can't say enough good things about the experience. Quick, easy, and very satisfied with the care we were given during the shopping experience. The customer service is amazing. If you are looking to buy a car go ask for Mike Hanaway! More

Right time right car,I stopped in to look at their used Right time right car, I stopped in to look at their used car inventory and asked for the most laid back salesman they had. I was introduced to Chris Right time right car, I stopped in to look at their used car inventory and asked for the most laid back salesman they had. I was introduced to Chris we talked about what I was looking for and he produced a really nice certified 430 coupe which I test drove and fell for. The purchase went along fine with my return about 4 hours later car filled with gas and super clean. I will be back to get an M4 next time. Chris e-mail me when you got a nice one. Thanks More

This is the best BMW dealership I have ever dealt with. Charles Bellinger is by far the best service Advisor I have ever had the pleasure of working with Charles is always on top of things. I highly valu Charles Bellinger is by far the best service Advisor I have ever had the pleasure of working with Charles is always on top of things. I highly value his opinion on all maters pertaining to my BMW 7 Series vehicle. We have developed a very strong bond when it comes to customer service and advise on all things BMW. I know that that when Charles is involved, my vehicle will get the best service possible. I cant say that about very many other BMW dealerships. BTW, all the other personnel that work at this dealership have always treated me with the utmost respect and courtesy. When I walk into your dealership, I feel at home. More

I drove in for air in my tire. We had just had extremely cold weather but it turned out to be a nail in my tire. They sold me a new tire and worked me in . I was out within an hour and 15 minutes. cold weather but it turned out to be a nail in my tire. They sold me a new tire and worked me in . I was out within an hour and 15 minutes. More

I just purchased my 2nd BMW from BMW of Austin. Mike Hanaway and the whole team were very friendly and also professional. I have established a wonderful working relationship through the years with my S Hanaway and the whole team were very friendly and also professional. I have established a wonderful working relationship through the years with my Service Advisor Scott Cuny. He is so kind and helpful! It's very easy to be loyal when you work with individuals like Mike and Scott. Thanks so much for the special care you give to me! More

I just purchased my 1st M2 and my 3rd BMW from BMW of Austin. Mike Hanaway and the team were very professional and made my experience incredibly smooth, quick and easy! Austin. Mike Hanaway and the team were very professional and made my experience incredibly smooth, quick and easy! More

Josh Montana was very helpful. He arranged for a courtesy vehicle as soon as he saw my appointment would take longer than estimated and did his best to make sure my vehicle was serviced as fast as p courtesy vehicle as soon as he saw my appointment would take longer than estimated and did his best to make sure my vehicle was serviced as fast as possible. More