BMW of Austin

We have been purchasing with Mike for quite a few years. We recently bought our fourth car through him and I can't say enough good things about the experience. Quick, easy, and very satisfied with the care We recently bought our fourth car through him and I can't say enough good things about the experience. Quick, easy, and very satisfied with the care we were given during the shopping experience. The customer service is amazing. If you are looking to buy a car go ask for Mike Hanaway! More

Right time right car,I stopped in to look at their used Right time right car, I stopped in to look at their used car inventory and asked for the most laid back salesman they had. I was introduced to Chris Right time right car, I stopped in to look at their used car inventory and asked for the most laid back salesman they had. I was introduced to Chris we talked about what I was looking for and he produced a really nice certified 430 coupe which I test drove and fell for. The purchase went along fine with my return about 4 hours later car filled with gas and super clean. I will be back to get an M4 next time. Chris e-mail me when you got a nice one. Thanks More

This is the best BMW dealership I have ever dealt with. Charles Bellinger is by far the best service Advisor I have ever had the pleasure of working with Charles is always on top of things. I highly valu Charles Bellinger is by far the best service Advisor I have ever had the pleasure of working with Charles is always on top of things. I highly value his opinion on all maters pertaining to my BMW 7 Series vehicle. We have developed a very strong bond when it comes to customer service and advise on all things BMW. I know that that when Charles is involved, my vehicle will get the best service possible. I cant say that about very many other BMW dealerships. BTW, all the other personnel that work at this dealership have always treated me with the utmost respect and courtesy. When I walk into your dealership, I feel at home. More

I drove in for air in my tire. We had just had extremely cold weather but it turned out to be a nail in my tire. They sold me a new tire and worked me in . I was out within an hour and 15 minutes. cold weather but it turned out to be a nail in my tire. They sold me a new tire and worked me in . I was out within an hour and 15 minutes. More

I just purchased my 2nd BMW from BMW of Austin. Mike Hanaway and the whole team were very friendly and also professional. I have established a wonderful working relationship through the years with my S Hanaway and the whole team were very friendly and also professional. I have established a wonderful working relationship through the years with my Service Advisor Scott Cuny. He is so kind and helpful! It's very easy to be loyal when you work with individuals like Mike and Scott. Thanks so much for the special care you give to me! More

I just purchased my 1st M2 and my 3rd BMW from BMW of Austin. Mike Hanaway and the team were very professional and made my experience incredibly smooth, quick and easy! Austin. Mike Hanaway and the team were very professional and made my experience incredibly smooth, quick and easy! More

Josh Montana was very helpful. He arranged for a courtesy vehicle as soon as he saw my appointment would take longer than estimated and did his best to make sure my vehicle was serviced as fast as p courtesy vehicle as soon as he saw my appointment would take longer than estimated and did his best to make sure my vehicle was serviced as fast as possible. More

Great buying experience. Matt Terranella was knowledgeable, friendly and very helpful in answering my questions. He was more interested in making sure I got what I wanted rather than trying to s knowledgeable, friendly and very helpful in answering my questions. He was more interested in making sure I got what I wanted rather than trying to sell me what he had. I appreciated that very much. Since we ordered what I wanted, he was great about keeping me informed of the delivery date. I highly recommend BMW of Austin. More

Customer service was outstanding! Scott is a outstanding customer service representative. The staff at BMW Austin are knowledgeable and seek to make your car service experience positive. customer service representative. The staff at BMW Austin are knowledgeable and seek to make your car service experience positive. More

Helpful, educated sales staff. Larry was laid back, answered all of our questions, and allowed us a test drive without him in the vehicle. Easy discussion with Josh the finance manager. Their team di answered all of our questions, and allowed us a test drive without him in the vehicle. Easy discussion with Josh the finance manager. Their team did an excellent job adding window tinting and a ceramic coating to the car. Great service! More