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BMW of Austin

Austin, TX

4.5
968 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 968 reviews

March 11, 2021

BMW of Austin always does a good job on service. Josh Montana did an excellent job. The service staff was very efficient and very friendly. More

by joeeholt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Montana
Mar 12, 2021 -

BMW of Austin responded

Thank you for the kind review! Josh is always happy to assist. We hope to see you again at BMW of Austin.

March 11, 2021

Eric Dominguez is the best service rep. Have taken my car to North Austin BMW, Eric, for the last 5 years. So helpful and understanding. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Mar 12, 2021 -

BMW of Austin responded

Thank you for the kind review! We love knowing that you've been a loyal customer of ours for five years. Our Service Team is always happy to help. Thank you for continuing to choose BMW of Austin.

March 10, 2021

From the guy who helped me as I went in to Eric who took care of the issue we’re courteous. The job was done and the car was given back earlier than I expected More

by BMW review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Mar 11, 2021 -

BMW of Austin responded

Thank you for taking the time to share your experience with Eric! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road at BMW of Austin!

March 10, 2021

BMW of Austin is a great place to get service for your BMW. All the service advisors and technicians are very friendly to serve the assistance and especially Scott Cuny who helped me to understand and fix More

by Leela944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Mar 12, 2021 -

BMW of Austin responded

Thank you for the kind review! We love knowing that you've had great experiences working with our Service Department. Please let us know if we can be of any further assistance to you here at BMW of Austin!

March 08, 2021

Can't say enough about BMW of Austin. Especially Mike Hanaway. He makes it too easy to buy a car. He's great and always looking to help you. I've bought 3 vehicles from him and each one is easy and doe More

by Steve S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Mar 09, 2021 -

BMW of Austin responded

Hi Steve, we appreciate your excellent feedback! It's great to hear Mike and our team have given you exceptional service. We appreciate your business and hope to work with you again. Congratulations on your new vehicle!

March 03, 2021

John was very informed and professional and helpful during our recent car search. He helped us find the specific configuration we were looking for. Very good to work with. More

by DPTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dickerson, Chuck Jett
Mar 04, 2021 -

BMW of Austin responded

Thank you for taking the time to mention Chuck and John! Enjoy your new ride! Please do not hesitate to reach out to us, when we can work with you down the road at BMW of Austin!

March 03, 2021

Fast, personable, and very respectful, I’m moving to the area and looking for a new home BMW shop, you got my business, thank you! More

by john.pilkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery , Bruce Fluet, Chris Markey, Chuck Jett
Mar 04, 2021 -

BMW of Austin responded

John, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2021

Awesome everything about this dealership I give them a perfect 10.very comfortable and quiet atmosphere to relax while waiting on my vehicle. They also did an fantastic job on my BMw. Thanks guys keep up More

by stephaniebradford228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie, Chris Markey, Chuck Jett
Mar 03, 2021 -

BMW of Austin responded

Thank you for the kind review! We are glad to know that you enjoyed your experience with us here at BMW of Austin.

March 02, 2021

Mike Hanaway is amazing guy! i bought my first BMW on Sep. 2020 and he was very flexible with the price, as much as he could of course! and available for my questions. Never pushy and very kind. We had m More

by Houman Azari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Chuck Jett
Mar 03, 2021 -

BMW of Austin responded

Thank you for the great review! We are so happy to learn that Mike's amazing service was pressure-free and personable. Congratulations on your first BMW; BMW of Austin hopes to work with you again. Welcome to the BMW family!

March 02, 2021

Josh Montana is a great service advisor, super nice guy too. My car drives like a dream now! Outstanding service all around! I’ll be back! More

by ye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Montana
Mar 03, 2021 -

BMW of Austin responded

Thank you for the kind review! Josh was happy to assist you with everything. We hope to see you again at BMW of Austin!

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