BMW of Austin

Fast, personable, and very respectful, I’m moving to the area and looking for a new home BMW shop, you got my business, thank you! area and looking for a new home BMW shop, you got my business, thank you! More

Awesome everything about this dealership I give them a perfect 10.very comfortable and quiet atmosphere to relax while waiting on my vehicle. They also did an fantastic job on my BMw. Thanks guys keep up perfect 10.very comfortable and quiet atmosphere to relax while waiting on my vehicle. They also did an fantastic job on my BMw. Thanks guys keep up the good work. More

Mike Hanaway is amazing guy! i bought my first BMW on Sep. 2020 and he was very flexible with the price, as much as he could of course! and available for my questions. Never pushy and very kind. We had m Sep. 2020 and he was very flexible with the price, as much as he could of course! and available for my questions. Never pushy and very kind. We had most of negotiation virtually and by phone, so whole process tokk around 1 hour! Nice job Mike!! More

Josh Montana is a great service advisor, super nice guy too. My car drives like a dream now! Outstanding service all around! I’ll be back! too. My car drives like a dream now! Outstanding service all around! I’ll be back! More

I brought my X1 in for its state inspection and a complementary systems check. All of the staff were very courteous and the waiting area was very comfortable. My service rep, Jose, made a recommen complementary systems check. All of the staff were very courteous and the waiting area was very comfortable. My service rep, Jose, made a recommendation for future service - which I was expecting - without making me feel pressured. He also provided some helpful advice about an upcoming trip. I've been very happy with the service I receive from this dealership, which is why I will continue to bring my vehicle here even though it is not the closest option. More

Mr Bellinger in Service explained perfectly what needed to be done to fix our car. He was pleasant, honest and timing was perfect. Thank you sir , for your professionalism and honesty. It was our pleasure. to be done to fix our car. He was pleasant, honest and timing was perfect. Thank you sir , for your professionalism and honesty. It was our pleasure. More

Excellent service experience. Very courteous and helpful personnel such as my service consultant Scott Liedtke. Ease in scheduling and service completed in a timely fashion as promised. personnel such as my service consultant Scott Liedtke. Ease in scheduling and service completed in a timely fashion as promised. More

Josh was great!!!Thank you for your help with my car Josh was great!!! Thank you for your help with my car BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW Josh was great!!! Thank you for your help with my car BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW BMW More

This has been the second purchase we have made with Mike. He has been very friendly and explained everything about the car and pricing. He answered any questions we had. He has been very friendly and explained everything about the car and pricing. He answered any questions we had. More

This dealership has gone downhill. I have been a client here for 13 years. The receptionist, Mckala was unapologetic and completely unhelpful when I showed up to the dealership at 9:30 having been told at here for 13 years. The receptionist, Mckala was unapologetic and completely unhelpful when I showed up to the dealership at 9:30 having been told at 8:45 that my car would be ready for pick up at 9:30 and McKala says it is going to take another 30 minutes because they haven’t done anything to get the car ready for pick up. I asked why they told me 9:30 and McKala just said “I don’t know”. This lack of customer service is unacceptable. There are plenty of other options for BMW owners. I would highly recommend Mobile Missions 512-522-1137. Ask for Jordan. That’s where I’m taking my car from now on. They came in $1400 under BMW North Austin and have the same 2 year warranty on all parts. More