
BMW of Austin
Austin, TX
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I'm glad that Josh Montana was my Service Consultant. He was very professional and took the time to listen and respond to all my questions & concerns! In addition, I placed an order with Luis Barajas for an was very professional and took the time to listen and respond to all my questions & concerns! In addition, I placed an order with Luis Barajas for an additional part which was delivered the next business day. Lastly, my car was ready to pick up at the time that I requested online. Great service which makes me a very happy customer! :0) More
Very professional staff @BMW of Austin. Liked the oil change discount. Even send a video of your vehicle within the shop to show needed repairs. change discount. Even send a video of your vehicle within the shop to show needed repairs. More
My appointment was quickly scheduled at a time that met my needs. I was greeted and meet with my service manager, Josh Montana who reviewed details of the service that would be performed. The safety checks my needs. I was greeted and meet with my service manager, Josh Montana who reviewed details of the service that would be performed. The safety checks (and a car wash) were performed within the hour. Afterwards, Josh confirmed results of the safety checks. Checkout was quick and easy! More
Working with Mike Hanaway of BMW of Austin was an easy and productive experience. He was helpful and communicated often on delivery arrival. Highly recommended! and productive experience. He was helpful and communicated often on delivery arrival. Highly recommended! More
I arrived early and was taken care of immediately. I was escorted to the place I would wait until my car was ready. My service representative was friendly and very helpful. escorted to the place I would wait until my car was ready. My service representative was friendly and very helpful. More
Best service after the sale for four year’s after the original sale . Service Advisor Charles Bellinger is the up most knowledgeable and friendly professional original sale . Service Advisor Charles Bellinger is the up most knowledgeable and friendly professional More
BMW of Austin was one of my best car buying experiences. They made it fast, easy and I will definitely be going back to them in the future. We worked with Charlie and he was very helpful. We made an appoint They made it fast, easy and I will definitely be going back to them in the future. We worked with Charlie and he was very helpful. We made an appointment and he had a car waiting for us to test drive when we arrived. When we were ready to purchase, he walked us through the internet purchasing so we could build our own. He kept us updated through the entire ordering process (about 4 weeks). And when it was finally time to pick up our new car he had everything ready to go and made it easy and painless for us. Would highly recommend working with Charlie! More
First time on this dealership and my experience was awesome. Eric at service department is the best. Bit that doesn't mean that the rest of the staff is nice. awesome. Eric at service department is the best. Bit that doesn't mean that the rest of the staff is nice. More
As always, Eric Dominguez was on top of my service needs. The driveway attendant was polite and helpful. The facility was clean and bright. The service was thorough and complete in a timely manor. Overal The driveway attendant was polite and helpful. The facility was clean and bright. The service was thorough and complete in a timely manor. Overall, a very pleasant experience. More