BMW of Austin

Troy and James were phenomenal in setting us up in an X7. It was smooth and easy and very professional. We are taking the used vehicle abroad and they were extremely knowledgeable. And the X7 is gorgeous. Th It was smooth and easy and very professional. We are taking the used vehicle abroad and they were extremely knowledgeable. And the X7 is gorgeous. The reason we went was service for our 750 and Eric was exceptional as always. More

Great service!From the time I entered to the time I left Great service! From the time I entered to the time I left it was top notch service the entire time. Got in and out in a breeze Great service! From the time I entered to the time I left it was top notch service the entire time. Got in and out in a breeze More

BMW Austin used to have a monopoly in Austin - but they sure don’t act that way! I’ve now bought 6 BMWs from Troy Massey and have experienced absolutely first-rate sales, financing, delivery and service. sure don’t act that way! I’ve now bought 6 BMWs from Troy Massey and have experienced absolutely first-rate sales, financing, delivery and service. They are friendly, knowledgeable, well-trained, and customer-focused. The facilities are impeccable and impressive in scale/scope. 100% satisfied! More

Best service trip to date. I was in and out within a couple of hours with no additional work called for! Very satisfied with the service team! couple of hours with no additional work called for! Very satisfied with the service team! More

I am always impressed with the service department at BMW of Austin. They take the time to listen carefully to any questions you might have regarding your maintenance needs and answer them completely. The a of Austin. They take the time to listen carefully to any questions you might have regarding your maintenance needs and answer them completely. The area for customers to wait in while service is completed is comfortable even during these trying times due to COVID. And check out is painless. Thank you for doing such a great job. More

James Stewart took us to his office, the minute we walked through the doors. A couple of hours later we drove away in the BMW we wanted and needed! The entire staff was COVID safe, polite, professional, cour through the doors. A couple of hours later we drove away in the BMW we wanted and needed! The entire staff was COVID safe, polite, professional, courteous attentive, knowledgeable and on point!! They made buying a car stress free!!💥 More

Our sales consultant Jason Rucker made the buying experience quick and hassle free. When you’re in the market for a new BMW or a quality used vehicle, I’d recommend giving Jason and BMW of Austin a experience quick and hassle free. When you’re in the market for a new BMW or a quality used vehicle, I’d recommend giving Jason and BMW of Austin a call. More

Easy to work with. No pressure. Did most of the process vis text. Gave better trade value than Audi dealership where car originally purchased. Communicated promptly and made buying process easy. vis text. Gave better trade value than Audi dealership where car originally purchased. Communicated promptly and made buying process easy. More

They changed my tire but did not reset tire pressure monitor. Now im driving my car and it still says i have a low air pressure. To comes matter worst Ill have to drive back an hour to the dealership ne monitor. Now im driving my car and it still says i have a low air pressure. To comes matter worst Ill have to drive back an hour to the dealership next week on my day off . This is not what I expected More

Excellent as usual. Thanks once again to Charles in service for his great work and quality customer service. The process was straightforward and the work that was completed was to a high standard as ex service for his great work and quality customer service. The process was straightforward and the work that was completed was to a high standard as expected. Always a great experience with BMW. More