BMW of Austin

They helped me throughout the entire process and were patient with me until i got my preferred vehicle. I will recommend them all the time patient with me until i got my preferred vehicle. I will recommend them all the time More

Excellent sales people and sales process. Easy to deal with. The preowned car I purchased from them Was exceptionally clean. The process didn’t take very long. Great overall experience. with. The preowned car I purchased from them Was exceptionally clean. The process didn’t take very long. Great overall experience. More

I’m never disappointed when I need to take my BMW in for service. Everything is seamless and the staff is always welcoming and fast getting you in and out and on your way. service. Everything is seamless and the staff is always welcoming and fast getting you in and out and on your way. More

The service staff at BMW of Austin are really good at their job. The service I just had was never going to be cheap but it was completed well under the quoted cost. I was kept informed every step of the their job. The service I just had was never going to be cheap but it was completed well under the quoted cost. I was kept informed every step of the way and the car was delivered when expected. More

Troy and James were phenomenal in setting us up in an X7. It was smooth and easy and very professional. We are taking the used vehicle abroad and they were extremely knowledgeable. And the X7 is gorgeous. Th It was smooth and easy and very professional. We are taking the used vehicle abroad and they were extremely knowledgeable. And the X7 is gorgeous. The reason we went was service for our 750 and Eric was exceptional as always. More

Great service!From the time I entered to the time I left Great service! From the time I entered to the time I left it was top notch service the entire time. Got in and out in a breeze Great service! From the time I entered to the time I left it was top notch service the entire time. Got in and out in a breeze More

BMW Austin used to have a monopoly in Austin - but they sure don’t act that way! I’ve now bought 6 BMWs from Troy Massey and have experienced absolutely first-rate sales, financing, delivery and service. sure don’t act that way! I’ve now bought 6 BMWs from Troy Massey and have experienced absolutely first-rate sales, financing, delivery and service. They are friendly, knowledgeable, well-trained, and customer-focused. The facilities are impeccable and impressive in scale/scope. 100% satisfied! More

Best service trip to date. I was in and out within a couple of hours with no additional work called for! Very satisfied with the service team! couple of hours with no additional work called for! Very satisfied with the service team! More

I am always impressed with the service department at BMW of Austin. They take the time to listen carefully to any questions you might have regarding your maintenance needs and answer them completely. The a of Austin. They take the time to listen carefully to any questions you might have regarding your maintenance needs and answer them completely. The area for customers to wait in while service is completed is comfortable even during these trying times due to COVID. And check out is painless. Thank you for doing such a great job. More

James Stewart took us to his office, the minute we walked through the doors. A couple of hours later we drove away in the BMW we wanted and needed! The entire staff was COVID safe, polite, professional, cour through the doors. A couple of hours later we drove away in the BMW we wanted and needed! The entire staff was COVID safe, polite, professional, courteous attentive, knowledgeable and on point!! They made buying a car stress free!!💥 More