BMW of Austin

Excellent service. This dealer goes above and beyond to ensure complete customer satisfaction. Josh kept me informed through the entire process and was very professional. ensure complete customer satisfaction. Josh kept me informed through the entire process and was very professional. More

The service department is amazing, and Eric Dominguez is the best! He always makes sure the repairs and service are satisfactory and completed in a timely manner. the best! He always makes sure the repairs and service are satisfactory and completed in a timely manner. More

The work was done very well and quickly and within the price initially quoted.I will continue to have any required service performed by this dealer. price initially quoted.I will continue to have any required service performed by this dealer. More

Super easy process. Booked my appointment online and Scott was ready when I got there. My car was done before I could even finish lunch! Scott was ready when I got there. My car was done before I could even finish lunch! More

After leasing a Lexus SUV for the past decade, I decided to go back to my true love, a BMW X1. Its a beautiful sporty car and very affordable. Mike Hanaway was my sales person and he was very helpful, frien to go back to my true love, a BMW X1. Its a beautiful sporty car and very affordable. Mike Hanaway was my sales person and he was very helpful, friendly and accommodating in finding me the specific car I wanted in a certain color with specific features. He was also very gracious in negotiating an excellent price! I am very happy with my purchase and the personal service at this BMW dealership. More

Worked with James Stewart buying my first BWM. He was awesome. Worked with me on everything. It was a great experience. I’m so glad I came up here. He worked really hard tracking down the cars that I had awesome. Worked with me on everything. It was a great experience. I’m so glad I came up here. He worked really hard tracking down the cars that I had pulled to look at. More

This is a review of the service department of BMW of Austin. We took the car in for a lease end inspection. The lady told us the two front tires were "not meeting BMW standards for wear". We don't ev Austin. We took the car in for a lease end inspection. The lady told us the two front tires were "not meeting BMW standards for wear". We don't even know what that meant as we know for a fact that the tires meet Texas/Austin inspection requirements. In any event, to avoid any argument from them, we asked for an estimate. It was about $585. We took the car in for the replacement. The bill was $ 645!!! We told the cashier that we have an estimate a week ago which was $ 585... She had to call a number of people and at the end reluctantly charged us the $585... This is not the way how a high end car dealership should behave. We have planned to get another BMW when we return to Austin later in the year. Now, we for sure will look elsewhere. Had we not had the estimate, we would have been charged extra for something which we are certainly not even needed in the first place. Just terrible, terrible behavior for a BMW dealership More

Jose Fernandez was my service technician for a scheduled service visit. He was professional, communicated options making thoughtful suggestions and helped with a loaner car and extra work to my car. Much service visit. He was professional, communicated options making thoughtful suggestions and helped with a loaner car and extra work to my car. Much appreciated! More

Recently purchased a new 2021 X3 and had a great experience at BMW of Austin! Worked with Charlie Baze who was very thorough, consultative and professional in all of our discussions and with our fin experience at BMW of Austin! Worked with Charlie Baze who was very thorough, consultative and professional in all of our discussions and with our final transaction. If you're in the market for a new BMW, I highly recommend that you head over to BMW of Austin and ask for Charlie Baze! More

Chris French was an amazing sales person. He had us in and out with the best deal in a very short period. Thank you BMW. and out with the best deal in a very short period. Thank you BMW. More