BMW of Austin

Service is great at communicating updates, the online scheduling is a nice update and the cashiers are always so kind and helpful. Thanks for always taking care of me and my car! scheduling is a nice update and the cashiers are always so kind and helpful. Thanks for always taking care of me and my car! More

No pressure sales, totally fare trade-in quotes without any games and the extended warranty guy actually works with you for only the items you want. My car included enough rebates and discounts from sticke any games and the extended warranty guy actually works with you for only the items you want. My car included enough rebates and discounts from sticker I didn't even need to negotiate, which really made the experience better. They also located a car to my specifics in another state an shipped it in two days at no expense. More

My experience was that is was very efficient and impressive facility..being new to the area,this was my first visit. I will return as needed. impressive facility..being new to the area,this was my first visit. I will return as needed. More

Tim is a kind and knowledgeable professional. I am always confident that I will receive great service when I take my Bimmer to BMW of Austin. Tim explains my services to me and is always accommodatin always confident that I will receive great service when I take my Bimmer to BMW of Austin. Tim explains my services to me and is always accommodating. So! helpful! Glad he is my service advisor! More

Scott Cuny is an outstanding Service Manager. He remembers me and greets me by name. I feel like I have a friend at BMW, someone who cares about me and my car. remembers me and greets me by name. I feel like I have a friend at BMW, someone who cares about me and my car. More

Great Experience with BMW of Austin. I took my time find the perfect vehicle. They were patient, answered every question before my selection and then after my selection. They were wonderful to work with! the perfect vehicle. They were patient, answered every question before my selection and then after my selection. They were wonderful to work with! It was a very pleasant experience. More

They took my vehicle and told me exactly what the issue was. They fixed the problem in a timely manner. I was very pleased with the results. was. They fixed the problem in a timely manner. I was very pleased with the results. More

The sales person, Matt, and the finance guy are forward to deal with. This is the third car I have bought from BMW of Austin. to deal with. This is the third car I have bought from BMW of Austin. More

Experience was great. They were accommodating, and explained the details in depth. This was a project car with my son, and they were very helpful. explained the details in depth. This was a project car with my son, and they were very helpful. More

My service advisor, Eric was awesome! I expected to wait, but when Eric realized the process would take much longer, he put me in a loaner or his own initiative. He texted me frequently to keep me apprised o but when Eric realized the process would take much longer, he put me in a loaner or his own initiative. He texted me frequently to keep me apprised of progress. And when I got the car, and there was a problem with the work (a windshield sticker had been put on inside-out), Eric personally carefully removed the fragile sticker and repositioned it correctly. Didn’t have to say a word. Awesome job! More