BMW of Austin
Austin, TX
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Great service in a very nice facility Relaxing while Great service in a very nice facility Relaxing while waiting on my vehicle in comfort, even the coffee was good. Car was clean and conveniently pa Great service in a very nice facility Relaxing while waiting on my vehicle in comfort, even the coffee was good. Car was clean and conveniently parked near the door when completed More
Communication severely lacking. Shop closed at 3pm on Saturday and at 2:30 I had not heard anything after calling and asking for update three times. Finally just drove to dealership and car had been rea Saturday and at 2:30 I had not heard anything after calling and asking for update three times. Finally just drove to dealership and car had been ready for several hours. Not a good experience. Service advisor had gone home and nobody bothered to call or notify me when my car was ready. More
Their service is superior. Especially, Mr. John Dickerson is a great salesperson. He is caring, kind, and professional. I highly recommend Mr. Dickerson for your consultant. is a great salesperson. He is caring, kind, and professional. I highly recommend Mr. Dickerson for your consultant. More
Timely and informative vehicle repair and maintenance, customer service, and lounge. They really take care of you and your vehicle. I highly advise this location for all your BMW needs. customer service, and lounge. They really take care of you and your vehicle. I highly advise this location for all your BMW needs. More
Eric is always helpful and ensures that my vehicles get serviced properly . From the time I drive up to the time I pick up my vehicle, I am treated professionally and respectfully serviced properly . From the time I drive up to the time I pick up my vehicle, I am treated professionally and respectfully More
Jose was great fast and efficient I would definitely recommend the dealership to other customers. I have had 4 vehicles all serviced by BMW of Austin and they have always been great recommend the dealership to other customers. I have had 4 vehicles all serviced by BMW of Austin and they have always been great More
The workers are very professional but their work is very expensive. 4 long life bulbs that needed to be changed cost $43, work cost$ 222 Estimate total $270 I did only oil change service for $115 Thank expensive. 4 long life bulbs that needed to be changed cost $43, work cost$ 222 Estimate total $270 I did only oil change service for $115 Thank you. More
I have purchased numerous vehicles from BMW of Austin over the last twenty years. In that time I have worked with Mike Hanaway. He has always been terrific. Always honest, professional and totally knowl over the last twenty years. In that time I have worked with Mike Hanaway. He has always been terrific. Always honest, professional and totally knowledgeable. Thanks Mike. More
Everyone was very kind and honest. No pressure at all. Charles who is very kind and informative about the entire car buying process. I was very happy. Charles who is very kind and informative about the entire car buying process. I was very happy. More