BMW of Austin

My family consistently finds the dealership's service department, particularly advisor Charles Bellinger, to be the best dealer service experience we have ever had, bar none. 👍👍 department, particularly advisor Charles Bellinger, to be the best dealer service experience we have ever had, bar none. 👍👍 More

Superb and efficient service experience from Jose at Austin BMW when I had a flat tire on a raining evening just before closing time. Very professional, handled maintenance and warranty requests on the Austin BMW when I had a flat tire on a raining evening just before closing time. Very professional, handled maintenance and warranty requests on the fly and provided me with a loaner car in minutes. More

Amanda was great to work with. She kept me informed every step of the way. They also gave us a 5 series loaner car so it was fun to drive. step of the way. They also gave us a 5 series loaner car so it was fun to drive. More

Excellent service easy to set up appointment Got a quick estimate which gave me information I needed to make a decision on proper repairs needed estimate which gave me information I needed to make a decision on proper repairs needed More

I am very happy to report my recent experience with mike Hanaway and the bmw dealership.Mike kept me informed through the whole process which began in Feb. as to the manufacturing progress.The car is great. Hanaway and the bmw dealership.Mike kept me informed through the whole process which began in Feb. as to the manufacturing progress.The car is great. More

Orchestrated scheduling, timely service, professional and courteous staff, had a good coupon for 3 years prepaid service they’ve honored, was kept informed on status by text, lobby was clean, coffee machine courteous staff, had a good coupon for 3 years prepaid service they’ve honored, was kept informed on status by text, lobby was clean, coffee machine was awesome while waiting, and thank you More

Awesome customer service!!! I highly recommend this bmw dealer for all your service needs!! Josh was amazing!!! Thank you guys, for all the help and making me feel covid safe! dealer for all your service needs!! Josh was amazing!!! Thank you guys, for all the help and making me feel covid safe! More

I am always so pleased when I visit your dealership. The courtesy of the people in the service area is second-to- none. The service consultant (Josh Montana) is the best. Very thorough, and always keeps me courtesy of the people in the service area is second-to- none. The service consultant (Josh Montana) is the best. Very thorough, and always keeps me informed. Everyone from the time I arrive until I leave, dose a great job. More

I have a appointment my service advisor Amanda was waiting on me with great service as usual thanks for the help you always make me feel special waiting on me with great service as usual thanks for the help you always make me feel special More

This is my second purchase at BMW of Austin with Mike Hanaway. I love my new car and I'm so thankful that he held the exact car I wanted for me. I love BMW!!!! Hanaway. I love my new car and I'm so thankful that he held the exact car I wanted for me. I love BMW!!!! More