BMW of Austin

Power steering ✔ brake pads✔ detailing x. Josh, did not Power steering ✔ brake pads✔ detailing x. Josh, did not Q/A the detailing of my car he overlooked vacuuming the hatch back area. TY. J Power steering ✔ brake pads✔ detailing x. Josh, did not Q/A the detailing of my car he overlooked vacuuming the hatch back area. TY. J More

Another awesome visit to BMW Austin Service Department, fast and accurate information, no stress service, friendly conversations. And a great room to hang out in. fast and accurate information, no stress service, friendly conversations. And a great room to hang out in. More

Found just the right vehicle & the salesperson was extremely professional & easy to work with. We are very happy with the entire experience. The process was pleasant throughout! extremely professional & easy to work with. We are very happy with the entire experience. The process was pleasant throughout! More

My family consistently finds the dealership's service department, particularly advisor Charles Bellinger, to be the best dealer service experience we have ever had, bar none. 👍👍 department, particularly advisor Charles Bellinger, to be the best dealer service experience we have ever had, bar none. 👍👍 More

Superb and efficient service experience from Jose at Austin BMW when I had a flat tire on a raining evening just before closing time. Very professional, handled maintenance and warranty requests on the Austin BMW when I had a flat tire on a raining evening just before closing time. Very professional, handled maintenance and warranty requests on the fly and provided me with a loaner car in minutes. More

Amanda was great to work with. She kept me informed every step of the way. They also gave us a 5 series loaner car so it was fun to drive. step of the way. They also gave us a 5 series loaner car so it was fun to drive. More

Excellent service easy to set up appointment Got a quick estimate which gave me information I needed to make a decision on proper repairs needed estimate which gave me information I needed to make a decision on proper repairs needed More

I am very happy to report my recent experience with mike Hanaway and the bmw dealership.Mike kept me informed through the whole process which began in Feb. as to the manufacturing progress.The car is great. Hanaway and the bmw dealership.Mike kept me informed through the whole process which began in Feb. as to the manufacturing progress.The car is great. More

Orchestrated scheduling, timely service, professional and courteous staff, had a good coupon for 3 years prepaid service they’ve honored, was kept informed on status by text, lobby was clean, coffee machine courteous staff, had a good coupon for 3 years prepaid service they’ve honored, was kept informed on status by text, lobby was clean, coffee machine was awesome while waiting, and thank you More

Awesome customer service!!! I highly recommend this bmw dealer for all your service needs!! Josh was amazing!!! Thank you guys, for all the help and making me feel covid safe! dealer for all your service needs!! Josh was amazing!!! Thank you guys, for all the help and making me feel covid safe! More