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BMW of Austin

Austin, TX

Overview
Reviews
4.6
965 Reviews
Call Dealership (844) 556-6538
View Awards

7011 McNeil Drive

Austin, TX

78729

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Showing 965 reviews

July 02, 2021

The staff are professional and quick in getting a deal worked out. More

by Spears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Moulinie
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Jul 05, 2021 -

BMW of Austin responded

Hi there, Thank you for sharing the details of your recent visit. It is fantastic to know that our team were professional and timely whilst working with you. Enjoy your purchase and thank you for choosing BMW of Austin.

July 01, 2021

I felt like I was visiting with a friend instead of having my car serviced. Josh took such good care of me and my car. More

by Planetmai03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Montana
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Jul 02, 2021 -

BMW of Austin responded

We are delighted to hear this! Our Service Team always strives to provide friendly and personable customer service. Thank you for choosing BMW of Austin.

June 30, 2021

This Dealership has the best personal working for them.I This Dealership has the best personal working for them. I have been dealing with them for over 20 years now. Rose Sutherland Austin Texas More

by guessrosie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Menefee IN The PARTS DEPT
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Jun 30, 2021 -

guessrosie7 responded

I want someone to thank ROBIN MENEFEE in the Pants Dept for the great job she is doing for BMW of Austin. She knew what I needed right off and got my parts in just a few days. She was so nice and friendly and that was GREAT to have someone so nice to work with. You need more women working for BMW of Austin like her. She did a great job and I just want her to know. Thank You Rose Sutherland Austin Texas 78759

June 30, 2021

BMW of Austin does a very good job on my 550ix, keeps me well informed of the work status and has the lowest labor rates of any BMW dealership I have ever experienced. More

by craigdsellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brice
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Jun 30, 2021 -

BMW of Austin responded

Thank you for the 5-stars and for providing awesome feedback. BMW of Austin appreciates your business. We look forward to seeing you again.

June 30, 2021

Javier and the team were pleasant and very easy to work with. Javier always stayed in constant communication with my out of state purchase. More

by Cutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
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Jul 01, 2021 -

BMW of Austin responded

Our team at BMW of Austin thanks you for the 5-star rating. We are so glad your experience was pleasant.

June 30, 2021

Good customer service And good time rate on Airbag situation and service More

by Brandonrohde1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the employees!
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Jul 07, 2021 -

BMW of Austin responded

Brandon, thank you for the positive review. We are glad we could take care of your vehicle needs here at BMW of Austin!

June 28, 2021

Charles Bellinger is great! He always provides top notch service. I love my BMW even more because of the service I receive here. More

by kevingrant512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bellinger
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Jun 29, 2021 -

BMW of Austin responded

Hi Kevin, Thank you for your positive review. We are thrilled that you continually have an above and beyond experience with our team here at BMW of Austin. We look forward to your next visit with us.

June 27, 2021

Very professional. My advisor Tim is very knowledgeable and responds in timely manner. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery.
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Jun 28, 2021 -

BMW of Austin responded

Mike, Thank you for taking the time to share your excellent experience with Tim! We're glad to hear you're satisfied with the services provided! Please do not hesitate to reach out in the future if you need any further auto-related assistance.

June 24, 2021

I was very pleased with this dealer. This is our 5 th BMW and Penske is a first class dealer along with Chris the salesperson was pleasant also. I recommend this dealership to anyone over any other car More

by Kent Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Seaman
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Jun 24, 2021 -

BMW of Austin responded

Thank you for sharing your experience! It's great to know that we could help! Congratulations on your new BMW!

June 23, 2021

Very professional and customer centric dealership! I love my 550i More

by crowrhonda2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda DeHart
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Jun 23, 2021 -

BMW of Austin responded

Thank you for the fantastic feedback! We are so happy to see that you had an outstanding experience at BMW of Austin. Congratulations on your new BMW 550i; we welcome you back at any time.

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