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BMW of Austin

Austin, TX

4.6
965 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 965 reviews

August 28, 2021

Amanda, paid special attention to our needs and provided exceptional service.. this is my BMW service department ! More

by Arturo1espinoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 29, 2021 -

BMW of Austin responded

Thank you for making us your Service Department. Here at BMW of Austin, we're here to ensure you are provided with quality service.

August 28, 2021

I am beyond grateful for what they were able to do for me in record time. I am a traveling Respiratory Therapist making my way across the country helping sever trying to combat Covid. They worked with me eve More

by M.Bearskin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Garcia
Aug 29, 2021 -

BMW of Austin responded

Thanks for everything you do to keep our citizens safe. Here at BMW of Austin, we're glad to see you were on your way in no time. Let us know if we can help you again!

August 28, 2021

Great service, quick turnaround, great waiting room! I'm very satisfied with my 40i's first year maintenance visit. Pleasant experience! More

by dcdemers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Sep 04, 2021 -

BMW of Austin responded

Thank you for taking a moment of your day to share how your service visit at BMW of Austin went. We hope you have a great day!

August 28, 2021

Wonderful dealer! Great service, very accommodating and on time service! Great coffee service as well!! More

by moshri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 29, 2021 -

BMW of Austin responded

Thank you! We appreciate your review! We want all our customers to feel this way when leaving BMW of Austin! Safe travels.

August 21, 2021

They have a great staff. Excellent facilities and the best overall service and attention to detail More

by AleJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose F.
Aug 21, 2021 -

BMW of Austin responded

We appreciate your input. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2021

Came in for service appointment @1:30pm was out by 3:30pm. Routine maintenance fast, friendly and knowledgeable, establishment. I go no where else. Great to of people to be around. More

by jgolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cunny
Aug 22, 2021 -

BMW of Austin responded

Hi there, Thank you for your positive review. We are thrilled you continually experience professional, timely, friendly Service visits with our Team here at BMW of Austin. We are looking forward to your next visit with us for any of your future automotive needs.

August 21, 2021

Service advisor kept me informed with all the updates on my car, friendly staff and nice coffee in the waiting area. Unfortunately the car wash was terrible, there’re massive water spots on the paint that a More

by davidli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bellinger
Aug 22, 2021 -

BMW of Austin responded

We really appreciate you taking the time to leave a positive review for us! Thanks for choosing BMW of Austin!

August 18, 2021

Good customer service except for sales personnel in used cars, misogynists for sure. Pay attention to women, we’re not all stupid. More

by jbclcsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Liedkte, Scott Cuny
Aug 19, 2021 -

BMW of Austin responded

Thank you for the positive star rating and feedback. We look forward to future visits.

August 18, 2021

Fabulous customer service from Jose Fernandez. Knowledgeable technicians and easy check out. I was also given a lovely BMW loan car to use whilst mine was being repaired. More

by Mitchell, D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Aug 18, 2021 -

BMW of Austin responded

Thank you for the fantastic feedback! We are so glad that you were impressed with the knowledge and expertise of our technicians. Your kind words are truly appreciated; BMW of Austin welcomes you back at any time.

August 17, 2021

Excellent service. Fast. Professional. Clean. Great folks to work with. More

by ATXBent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery
Aug 17, 2021 -

BMW of Austin responded

That's wonderful to learn! We are happy to see that you were pleased with all aspects of your recent visit. BMW of Austin is here for you if you should need anything else.

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