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BMW of Austin

Austin, TX

Overview
Reviews
4.6
962 Reviews
Call Dealership (844) 556-6538
View Awards

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

August 28, 2021

Wonderful dealer! Great service, very accommodating and on time service! Great coffee service as well!! More

by moshri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
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Aug 29, 2021 -

BMW of Austin responded

Thank you! We appreciate your review! We want all our customers to feel this way when leaving BMW of Austin! Safe travels.

August 21, 2021

They have a great staff. Excellent facilities and the best overall service and attention to detail More

by AleJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose F.
Report | Print
Aug 21, 2021 -

BMW of Austin responded

We appreciate your input. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2021

Came in for service appointment @1:30pm was out by 3:30pm. Routine maintenance fast, friendly and knowledgeable, establishment. I go no where else. Great to of people to be around. More

by jgolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cunny
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Aug 22, 2021 -

BMW of Austin responded

Hi there, Thank you for your positive review. We are thrilled you continually experience professional, timely, friendly Service visits with our Team here at BMW of Austin. We are looking forward to your next visit with us for any of your future automotive needs.

August 21, 2021

Service advisor kept me informed with all the updates on my car, friendly staff and nice coffee in the waiting area. Unfortunately the car wash was terrible, there’re massive water spots on the paint that a More

by davidli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bellinger
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Aug 22, 2021 -

BMW of Austin responded

We really appreciate you taking the time to leave a positive review for us! Thanks for choosing BMW of Austin!

August 18, 2021

Good customer service except for sales personnel in used cars, misogynists for sure. Pay attention to women, we’re not all stupid. More

by jbclcsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Liedkte, Scott Cuny
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Aug 19, 2021 -

BMW of Austin responded

Thank you for the positive star rating and feedback. We look forward to future visits.

August 18, 2021

Fabulous customer service from Jose Fernandez. Knowledgeable technicians and easy check out. I was also given a lovely BMW loan car to use whilst mine was being repaired. More

by Mitchell, D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Report | Print
Aug 18, 2021 -

BMW of Austin responded

Thank you for the fantastic feedback! We are so glad that you were impressed with the knowledge and expertise of our technicians. Your kind words are truly appreciated; BMW of Austin welcomes you back at any time.

August 17, 2021

Excellent service. Fast. Professional. Clean. Great folks to work with. More

by ATXBent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montgomery
Report | Print
Aug 17, 2021 -

BMW of Austin responded

That's wonderful to learn! We are happy to see that you were pleased with all aspects of your recent visit. BMW of Austin is here for you if you should need anything else.

August 17, 2021

Excellent responsiveness….excellent quality Sevices. Cost for service higher than some however it’s worth if More

by VDiddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Aug 17, 2021 -

BMW of Austin responded

Thank you for the outstanding feedback! We are so glad that you found the BMW of Austin team to be communicative and professional. If there is anything else that we can do for you, please be sure to let us know.

August 17, 2021

Knowledgeable, not push. Genuinely interested in helping you get right car More

by REBEL2865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sahibzada
Report | Print
Aug 17, 2021 -

BMW of Austin responded

We're happy you found our staff to be so helpful and knowledgeable during your experience here at BMW of Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2021

I have always received outstanding service from BMW or Austin and my Service Manager, Mr. Chris Brice! Overall, employees of the Service Department are polite and professional. More

by Jvrhoades1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me. Chris Brice.
Report | Print
Aug 16, 2021 -

BMW of Austin responded

Hi there, Thank you for your positive review. We are thrilled you have had professional, helpful and outstanding Service experiences with our Team here at BMW of Austin. We are looking forward to your next visit with us for any of your future automotive needs.

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