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BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

September 05, 2021

Always courteous and very helpful. Excellent service & repairs and done in a timely manner to accommodate the customer. I have been a customer of BMW Austin for 7 years. More

by BMW X3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 06, 2021 -

BMW of Austin responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

September 02, 2021

Excellent customer service, great lounge area to relax in while your car is getting serviced. Amanda Dehart has been my service adviser for the past 3 years and gives amazing customer service. More

by Randy Judd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
Sep 02, 2021 -

BMW of Austin responded

Hi Randy, Thank you for your positive review. We are thrilled you continually experience professional and helpful Service Visits. We are looking forward to your next visit with us here at BMW of Austin for any of your future automotive needs.

September 02, 2021

Sheraz was an outstanding sales person. He spent lots of time ensuring I reviewed all options fully. No pressure, incredibly knowledgeable and very professional. Top shelf experience! Great inventory to ch More

by William.Andrew.davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sahibzada
Sep 03, 2021 -

BMW of Austin responded

Hi, William! Thank you for the 5-stars and feedback. BMW of Austin is glad your experience was outstanding. The team hopes to see you again.

August 29, 2021

Problem solved quickly and efficiently . Pleasant, capable staff, especially Erika. Excellent lounge/waiting area. Easy to make an appointment with someone who appeared to have good knowledge of the More

by Si79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika
Aug 29, 2021 -

BMW of Austin responded

Thank you for taking a moment of your day to share how your service visit at BMW of Austin went. We hope you have a great day!

August 28, 2021

Great buying experience with Mark S. The car selection was good, keep up the good work. We would definitely recommend buying from your dealership to our friends More

by Joe P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Aug 29, 2021 -

BMW of Austin responded

Hi Joe, We think it's fantastic that your buying experience was great. We hope that you enjoy your purchase and we are grateful for your recommendation. Thank you for choosing BMW of Austin and we hope to continue to assist with all of your future automotive needs.

August 28, 2021

Excellent service that completed quickly and thoroughly with personalized attention to the customer. My service rep Scott Cuny always gives a thorough report on work that must be done—the customer is alway More

by Lucien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Aug 29, 2021 -

BMW of Austin responded

Hi Lucien, We strive to ensure that we keep our customers updated and informed, so we are pleased to know of your recent visit with our Service Department. Thank you for choosing BMW of Austin and we look forward to your next visit.

August 28, 2021

BMW Austin is the best BMW dealership I’ve been too. Corey Rutherford was awesome! More

by Gingy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rutherford
Aug 29, 2021 -

BMW of Austin responded

Hi Gingy, It delights us to know that our team are the best you have worked with. At BMW of Austin we appreciate your business and we look forward to working together in the future.

August 28, 2021

Amanda, paid special attention to our needs and provided exceptional service.. this is my BMW service department ! More

by Arturo1espinoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 29, 2021 -

BMW of Austin responded

Thank you for making us your Service Department. Here at BMW of Austin, we're here to ensure you are provided with quality service.

August 28, 2021

I am beyond grateful for what they were able to do for me in record time. I am a traveling Respiratory Therapist making my way across the country helping sever trying to combat Covid. They worked with me eve More

by M.Bearskin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Garcia
Aug 29, 2021 -

BMW of Austin responded

Thanks for everything you do to keep our citizens safe. Here at BMW of Austin, we're glad to see you were on your way in no time. Let us know if we can help you again!

August 28, 2021

Great service, quick turnaround, great waiting room! I'm very satisfied with my 40i's first year maintenance visit. Pleasant experience! More

by dcdemers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Sep 04, 2021 -

BMW of Austin responded

Thank you for taking a moment of your day to share how your service visit at BMW of Austin went. We hope you have a great day!

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