BMW of Austin
Austin, TX
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We brought our BMW in for maintenance and to fix an issue with the computer. Our Service Advisor Chris Brice was awesome. They even found a nail in a tire and so they replaced the tire as well. We got our ca with the computer. Our Service Advisor Chris Brice was awesome. They even found a nail in a tire and so they replaced the tire as well. We got our car back clean and in perfect working order. I highly recommend this dealership, because of their staff and their great customer service. More
The dealership sold me a warranty for lifetime oil changes. I pulled in and they told me a 2 hour wait, even though I had an appointment. It turned out to be a 4 hour wait. They were supposed to do changes. I pulled in and they told me a 2 hour wait, even though I had an appointment. It turned out to be a 4 hour wait. They were supposed to do a detailing on the car and they didn't. The service agent was aloof. DO NOT buy the extended oil change warranty or any warranty from these people. It was a horrible experience. More
Jose Fernandez was very helpful and accommodative. My appointment was for state inspection, but he is nice to cover the Oil change and Break fluid in the same appointment as well. This dealership doe appointment was for state inspection, but he is nice to cover the Oil change and Break fluid in the same appointment as well. This dealership does complimentary car wash most of the time. More