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BMW of Austin

Austin, TX

4.5
969 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 969 reviews

January 05, 2022

Excellent service , awesome service friendly personal fast service Very good people everything perfect. No complaints a bout nothing. Thanks More

by Francisco_reynoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Jan 05, 2022 -

BMW of Austin responded

Thank you so much for the positive review. We appreciate your business here at BMW of Austin. We hope you'll stop by again in the future.

January 03, 2022

My third X5 and the transaction gets easier every time. For a great deal on a BMW see Chris Reilly. More

by JRS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Josh Wheelock
Jan 03, 2022 -

BMW of Austin responded

Thanks for the excellent review! Congratualtions on your third BMW X5! Don't hesitate to reach out to us when we can work with you down the road at BMW of Austin.

January 01, 2022

Would highly recommend this service center, good timely service with attention to detail! Great Job!! More

by ericdingis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Great service management
Jan 02, 2022 -

BMW of Austin responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at BMW of Austin.

December 31, 2021

the BMW in austin is wonderful, managers and supervisors with special attention to customers, as well as super nice technical staff. More

by Héctor Diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Jan 02, 2022 -

BMW of Austin responded

Héctor, thank you for sharing your great review for us here at BMW of Austin. We strive to provide the best service possible for our customers. We value your business and thank you for being a loyal customer.

December 31, 2021

I have serviced 2 vehicles with this dealership over a decade during which time I have performed both pro-active and scheduled maintenance as well as the installation of aftermarket BMW Performance access More

by M_CASTEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Jan 02, 2022 -

BMW of Austin responded

We are so pleased to learn that our Service Team took amazing care of you here at BMW of Austin. We strive to provide the best service possible for our customers in a timely matter. We value your business and appreciate you being a loyal customer.

December 29, 2021

Great place to buy a car. Great customer service and you will definitely leave in a vehicle you love. More

by Kayron Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Langenfeld
Dec 30, 2021 -

BMW of Austin responded

Thank you for the great review, Kayron. We appreciate your feedback and are happy that our team at BMW of Austin provided you with exceptional service. We look forward to seeing you again next time. Hope Hargrove Customer Experience Director BMW of Austin hhargrove@penskeautomotive.com

December 28, 2021

Service Advisor Eric Dominguez provides top-notch, excellent customer service. Despite an online scheduling system that does not really work, Eric helped us service our 2 BMWs, back-to-back during th More

by f3ry.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Dec 28, 2021 -

BMW of Austin responded

We are so pleased to read that our Service Team took amazing care of you here at BMW of Austin. We strive to provide the best service possible for our customers. We value your business.

December 26, 2021

Stopped in to check inventory and left w a gorgeous smile on my wife’s face. The quality of vehicles and the staff will make me a client for many years. Thank u More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just the salesman and finance
Dec 26, 2021 -

BMW of Austin responded

Thank you for choosing BMW of Austin, Ken! We are thrilled our Sales Team was able to make your wife's day. We look forward to working with you again!

December 26, 2021

John Dickerson worked with me and was very patient and didn’t rush me while he showed me several BMWs on the lot. Answered questions I had. When I left after looking, I knew I was coming back to buy a More

by Lmary49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dickerson
Dec 27, 2021 -

BMW of Austin responded

Hello, We are happy that our Sales Department was informative and provided you with the time to make the best decision. Enjoy your purchase and we appreciate your business. Thank you for choosing BMW of Austin and know that we are always here should you need us.

December 24, 2021

Mike H. was an excellent salesman, and really walked me through the various X3 builds the dealership offered. I found him to be thorough, patient, and really knowledgeable. The BMW of Austin, and Mike in p More

by varun.uttam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Dec 24, 2021 -

BMW of Austin responded

Thank you for your positive feedback! At BMW of Austin, our Sales Team strives to provide knowledgeable and thorough service and support to assist with the car-buying experience to meet your auto-related needs.

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