BMW of Austin
Austin, TX
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I have serviced 2 vehicles with this dealership over a decade during which time I have performed both pro-active and scheduled maintenance as well as the installation of aftermarket BMW Performance access decade during which time I have performed both pro-active and scheduled maintenance as well as the installation of aftermarket BMW Performance accessories. These have always been completed to my utmost satisfaction. The commitment to quality of execution both by my Service Advisor (Chris) and his Master Technician (Jared) have been exemplary. More
Service Advisor Eric Dominguez provides top-notch, excellent customer service. Despite an online scheduling system that does not really work, Eric helped us service our 2 BMWs, back-to-back during th excellent customer service. Despite an online scheduling system that does not really work, Eric helped us service our 2 BMWs, back-to-back during the craziest December timeframe. We were in a jam with 1 of the 2 cars not really running, and Eric helped solve this very quickly. I'm very grateful for Eric as Service Advisor! More
Stopped in to check inventory and left w a gorgeous smile on my wife’s face. The quality of vehicles and the staff will make me a client for many years. Thank u on my wife’s face. The quality of vehicles and the staff will make me a client for many years. Thank u More
John Dickerson worked with me and was very patient and didn’t rush me while he showed me several BMWs on the lot. Answered questions I had. When I left after looking, I knew I was coming back to buy a didn’t rush me while he showed me several BMWs on the lot. Answered questions I had. When I left after looking, I knew I was coming back to buy a car because of how John spent time and answered questions I had.John More
Mike H. was an excellent salesman, and really walked me through the various X3 builds the dealership offered. I found him to be thorough, patient, and really knowledgeable. The BMW of Austin, and Mike in p through the various X3 builds the dealership offered. I found him to be thorough, patient, and really knowledgeable. The BMW of Austin, and Mike in particular, offer great customer service. I'm glad I drove all the way from Dallas to work with such an amazing dealership! More
Eric Dominguez my representative is excellent. Very well organized and efficient. Service was prompt and loaner vehicle was very convenient. Overall exceptional job. organized and efficient. Service was prompt and loaner vehicle was very convenient. Overall exceptional job. More
Very friendly. Fast service. Charles and Ben were so helpful. We were in and out in an hour and a half. Never purchased a vehicle so fast and easy. Great job, gentlemen. helpful. We were in and out in an hour and a half. Never purchased a vehicle so fast and easy. Great job, gentlemen. More
It was easy to make the appointment; my service tech connected with me in a short time, laid out the plan and got me on my way. She stayed in touch over the course and kept me fully informed. Turn-in o connected with me in a short time, laid out the plan and got me on my way. She stayed in touch over the course and kept me fully informed. Turn-in of the loaner went quick and I was back out in my car in a few minutes. Awesome service and care. More