BMW of Austin

Bought a BMW from Mike Hanaway - he special ordered the exact car I wanted, and I couldn't be happier! Highly recommend! exact car I wanted, and I couldn't be happier! Highly recommend! More

Mike H did a great job making sure we order the right BMW. Excellent in evereay BMW. Excellent in evereay More

Mike Hanaway is great to work with and so the entire BMW of Austin team. Highly recommend. of Austin team. Highly recommend. More

Excellent experience for the 3rd time at this Dealership. Well stocked, clean, knowledgeable staff and welcoming. Well stocked, clean, knowledgeable staff and welcoming. More

We had been waiting for almost a year for the BMW Z4 M40i to become available with a manual transmission. In January 2024, BMW announced the Z4 manual would become available in March, and I went to view a us to become available with a manual transmission. In January 2024, BMW announced the Z4 manual would become available in March, and I went to view a used Z4 at BMW of Austin, because I had never driven or even sat in one. Unfortunately, it had sold by the time I got there, but I did have the pleasure of meeting Mr. Cory Rutherford. He gave me his card, and I told him we would reach out when Z4 Manual became available to order. In March, I reached out ro Cory, and he said to come on over- he would help us with the order process. We did, and he made it absolutely painless. During the next 6 months, when the car was on order, Cory checked in with us and kept us updated on its progress, finally providing an order number when it became available so we could track the progress online. When the car finally made it to the dealership, Cory handled making sure it was ready when we got there. We did the deal, which is generally not my favorite part of buying a car, but BMW's process was probably the least painful experiance I've ever had buying a car. They also had a 'BMW Genius' who helped us get set up with the BMW app and link it to the car, and showed us some of the other features. I highly recommend visiting Cory at BMW if you're in the market for a BMW, without a lot of hassle! More

The service at the dealership was second to none. Staff were welcoming and responsive to any questions or concerns I had and made sure to answer any requests I had promptly and thoroughly. Staff were welcoming and responsive to any questions or concerns I had and made sure to answer any requests I had promptly and thoroughly. More

Chris Langenfeld is amazing! I contacted him about a pre-owned Camry on Monday 06/24/2024 @6:58 pm, two minutes before closing and he answered the phone and got into his compute I contacted him about a pre-owned Camry on Monday 06/24/2024 @6:58 pm, two minutes before closing and he answered the phone and got into his computer and sent me all the info we needed to get the purchase process initiated!! Next morning, Tuesday 06/25/2024, I called him he scheduled a test drive, I arrived at the BMW of Austin Dealership and he was there to greet me right away! Chris Langenfeld made the process quick, easy, and highly professional! He is a great asset to your dealership! My daughter Roni drive off in her new car right at closing today with no issues, no stress, it was a stellar experience! I have purchased 11 vehicles over my lifetime and this was by far the BEST experience I’ve ever had and I put in almost not effort! Chris Langenfeld did it all! The entire team at BMW of Austin exceeds expectations!! Thank you, Chris and Finance Team for a great experience!! Tammy More

I recommend working with Mike Hanaway, he’s very experienced and has a good attention to detail. The whole experience with BMW of Austin was good and even the Finance Manager had us laughing and jok experienced and has a good attention to detail. The whole experience with BMW of Austin was good and even the Finance Manager had us laughing and joking. Great service. More

Was sold a CPO X5 With a broken AC. Had it for 6 months and it’s been in the shop for 2+ months already. Every time the car is returned it has new issues and it takes multiple trips to Had it for 6 months and it’s been in the shop for 2+ months already. Every time the car is returned it has new issues and it takes multiple trips to the shop to fix them. The AC has been broken the entire time I’ve owned the car and they have refused to remedy the situation. More