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BMW of Atlantic City

Egg Harbor Township, NJ

4.6
479 Reviews

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 479 reviews

February 21, 2025

Service associates go above and beyond every-time I go in to service my vehicles past and present. More

by J. RUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Feb 23, 2025 -

BMW of Atlantic City responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2025

Tonia was absolutely amazing! Definitely made the the visit great!! She’s the best!!thank you More

by Triciatomasso317
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tonia
Feb 23, 2025 -

BMW of Atlantic City responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tonia here at BMW of Atlantic City! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2025

First time at this location customer service in the front okay the employees in the back physically handling the car hands on was not acceptable the key was misplaced/lost, the car was left outside after a t More

by Vcakes92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service Rep and Techs in the garage
Feb 23, 2025 -

BMW of Atlantic City responded

We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at the information provided below. I would like to discuss how we can regain your trust. Sincerely. Michael DeMarco General Manager BMW Of Atlantic City 609-568-9210 Mdemarco@group1auto.com

February 18, 2025

Tania was very helpful and got my car in and out of service very quickly. More

by rdigiulio71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Feb 21, 2025 -

BMW of Atlantic City responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Atlantic City. Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

The service At BMW The best Service that anyone can ask for everyone treats you respect More

by lisabrissett111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Feb 20, 2025 -

BMW of Atlantic City responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Bait & switch on service cost. Quoted $119.99 for OL&F on phone, charged $217.05 after service. Not cool! More

by ssilvern
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Non name
Feb 12, 2025 -

BMW of Atlantic City responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael DeMarco General Manager BMW Of Atlantic City 609-568-9210 Mdemarco@group1auto.com

February 10, 2025

Superb products, service, and most importantly, professional people. Today I went for service. I sat in a comfortable waiting area and spoke with other satisfied Customers. I actually had a pretty More

by jdale17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember but she was very professional
Feb 13, 2025 -

BMW of Atlantic City responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

I always take my car to BMW to be worked on. I’ve only dealt with Tanya twice since I’ve been going there. I’m very satisfied with her customer service. I feel very comfortable dealing with Tany More

by Maribel Colon
Recommend Dealer
Yes
Employees Worked With
Before Tanya I always deal with Connor
Feb 12, 2025 -

BMW of Atlantic City responded

Hi Maribel, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

Excellent. Service stafff very informative and. helpful.. great service. Great communication . We have been customers since 2005 More

by rhmh0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Jennifer
Feb 11, 2025 -

BMW of Atlantic City responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

I Love this dealership! Everyone is always very helpful and kind. From Michael who runs everything, my sales person Dylan who is always there no matter what and now Kai in t More

by Rleht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai, Dylan, Michael
Feb 10, 2025 -

BMW of Atlantic City responded

Hi, thank you so much for your positive comments about BMW of Atlantic City! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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