Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Atlantic City

Egg Harbor Township, NJ

Overview
Reviews
Vehicles
4.6
381 Reviews
Call Dealership (609) 568-9200

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

Directions

By Type

Showing 381 reviews

August 21, 2024

Excellent prompt service . Extra plus for the courtesy shuttle . Service advisor Collin was respondive,helpful, knowledgeable, and prompt. More

by Pflaxtatnuck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Report | Print
Aug 24, 2024 -

BMW of Atlantic City responded

Hi, thank you so much for your positive comments about BMW of Atlantic City! We hope to be of service to you again in the future. Best wishes, BMW of Atlantic City

August 19, 2024

Great customer service. Went above and beyond to address my concerns and made sure the correct fix was done More

by RJLUKAS926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Petrus
Report | Print
Aug 23, 2024 -

BMW of Atlantic City responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2024

Everyone at the dealership, from the greeter to the person taking my car as well as my service agent was very friendly and helpful. More

by Ktrovarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Report | Print
Aug 23, 2024 -

BMW of Atlantic City responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 17, 2024

Filled out what i wanted serviced on vehicle online before entering dealership. Service advisor added additional services to bill without speaking about services. Signed off on these thinking i was sig More

by Dfessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Mahan
Report | Print
Aug 19, 2024 -

BMW of Atlantic City responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and to earn your business, please contact me at mdemarco@bmwatlanticcity.com. I look forward to speaking with you. Michael DeMarco, General Manager

Aug 25, 2024 -

Dfessler responded

I have reached out, to no response. This seems to be a copy pasted reply used on disgruntled customers. Lovely.

August 16, 2024

Tania is always pleasant, accommodating and honest. Service always excellent. Have been a long time customer More

by OnopchenkoSoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Lucignano
Report | Print
Aug 18, 2024 -

BMW of Atlantic City responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 16, 2024

Very helpful and professional when took my car in for service today. Great service and people More

by akoegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Report | Print
Aug 18, 2024 -

BMW of Atlantic City responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2024

On vacation, had an engine light come on, dealer service said I needed new turbo for $7500. Drive the car home, took it an authorized BMW mechanic who said I need a computer upgrade (2016 model). Fixed fo More

by Len
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tania Lucignano
Report | Print
Aug 31, 2024 -

BMW of Atlantic City responded

Len, We apologize for the extremely disappointing experience you had at our dealership. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. Thank you for considering our dealership. Mike DeMarco General Manager mdemarco@group1auto.com

August 13, 2024

Everyone who I dealt with was professional knowledgeable and extremely helpful Very smooth transaction GM Mike DeMarco, Sung Kim , Andy Fedo, Dylan and Aj did a wonderful job More

by marwanbassil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DeMarco , Sung Kim ,Andy Fedo
Report | Print
Aug 17, 2024 -

BMW of Atlantic City responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike, Sung, Andy and Dylan here at BMW of Atlantic City! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2024

Good Service Reasonable Time. I dropped my car off and within 2 days my car was complete. More

by dbond26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer - Service Rep
Report | Print
Aug 16, 2024 -

BMW of Atlantic City responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2024

The staff is nice and friendly. They are so professional and knowledgeable with their scope of work. More

by Marinogerauy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Petrus
Report | Print
Aug 10, 2024 -

BMW of Atlantic City responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1
...
5
6
7
...
39