BMW of Atlantic City

I went to BMW of Atlantic city after going to over 8 dealers in two states and they by far were the most professional, friendliest and honest people to work with. They answered all of questions and addr dealers in two states and they by far were the most professional, friendliest and honest people to work with. They answered all of questions and addressed any concerns we had. I bought a 2009 X5 for a great price and the car is in immaculate condition. I couldn't be happier with my decision and will be back in a few years to buy my husband his 5 series. More

Recently had the pleasure of switching back to a BMW from a Mercedes. Stopped by Atlantic City BMW and got an excellent deal on a brand new X series. I have to say that the guys in Atlantic City in their Bra a Mercedes. Stopped by Atlantic City BMW and got an excellent deal on a brand new X series. I have to say that the guys in Atlantic City in their Brand New building have a great attitude and have truly proven that customers come 1st. The General Manager - Mario Clementoni is a fantastic guy who is personable, friendly and always steps up to help a customer. Eric Mahan (Sales Manager) is accommodating, persistent and tells it like it is. My Salesman - Pete Ballias knows BMW's inside and out, he is an enthusiast and appreciates the cars he sells. I highly recommend you stop by and see these guys before you buy anywhere else. More

Had to write a separate review for service at Atlantic City BMW considering dealer rater separates the two catagories... So here it is: The Guys in Parts / Service are Top Notch at Atlantic City BMW: D City BMW considering dealer rater separates the two catagories... So here it is: The Guys in Parts / Service are Top Notch at Atlantic City BMW: Dave Rosenthal (Parts) is on top of any accessories I was looking for and never hesitated to hunt down the goodies. Omar Cruz (Technician / Mechanic) is a young guy with a wealth of knowledge and a great attitude. I see him as being a Service Manager someday with his integrity and willingness to assure customer satisfaction. Plainly stated: "The kid is a good wrench". Service Manager: Tony Martins has an open door policy and made time for any of my needs without any hassle whatsoever. He's always on the go and if you can catch him on the lot or in Service - he's happy to help. A very high energy kind of guy. The New Service Dept. is top notch and with a young, knowledgeable, high energy staff... I believe your car is in good hands. More

Brian and Eric went above and beyond the call of duty to insure that my wife and I got the best deal possible and were very friendly and knowledgable about the New 2012 5 series I bought from them. Brian ga insure that my wife and I got the best deal possible and were very friendly and knowledgable about the New 2012 5 series I bought from them. Brian gave me a tour of The new showroom and service areas and I was very impressed. This is my third BMW and I will never buy from anywhere else. Thanks guys for doing an OUTSTANDNG job! More

Very poor service dept. Not happy at all. I will take my business somewhere else. I won't ever go back to them. Sales crew are very good. business somewhere else. I won't ever go back to them. Sales crew are very good. More

Great sales experience in March, 2010....the, service. What service? They let me down twice, specifically in May, 2010, when I had a "do not drive " condition. Called, the best they could do was 3 weeks What service? They let me down twice, specifically in May, 2010, when I had a "do not drive " condition. Called, the best they could do was 3 weeks. Went to another BMW dealer, took me right in nd their service staff could not have been nicer. Then, on January 01, 2011, car broke down. Called BMW "Hotline". They told mde to get it to the dealer right away, as it was a safety issue. The next work day, called BMW of Atlantic City. Again, a 2 week wait. Called the other BMA dealer, took me right in. BMW of AC's Service Manager was apologetic, but was at a loss as to why service schedulers did what they did. Finaly analysis BMW of Atlantic City should export the care and quality customer service of their Sales force to their Service people. More

PRICE may close one sale, SERVICE turns one sale into repeat sales. In 2003 I purchased an X5 from Ron Solt and Eric Mehan. My obsessive compulsive personality causes me to research any prospective repeat sales. In 2003 I purchased an X5 from Ron Solt and Eric Mehan. My obsessive compulsive personality causes me to research any prospective vehicle as well as the dealership where the vehicle will be serviced. Ron and Eric were a pleasure to deal with and extremely patient. The only bump in the road occurred when the special ordered X5 arrived with dark wood trim instead of light wood trim. Discussion ensued with the initial reaction of denying that the light wood was ordered...when I produced the written fax order, Eric Mehan immediately stood by the order and re-ordered the X5 in accordance with my initial written special order. Dave Masserini, service advisor at BMW of Atlantic City, is the best advertising for BMW of Atlantic City. Dave is knowledgeable, professional, and efficient. Recently, prior to a 800m trip, I stopped by the dealership, to confirm that the oil level was ok. Dave checked the oil level, topped off the oil, and checked the X5's service status with the key diagnosis feature...all with a smile, curteous and direct action. Service is the reason I return to an auto dealership to purchase a vehicle. BMW of Atlantic City has the team of knowledgeable professionals to fit the Best Handling Vehicle on the Road! More

Icredible experience. Bfore making the decision to purchase from BMW of Atlantic City we had test driven three BMW's, a new Lexus, Acura and Mercedes. Our search was both local and regional, within 30 purchase from BMW of Atlantic City we had test driven three BMW's, a new Lexus, Acura and Mercedes. Our search was both local and regional, within 300 miles of Virginia Beach.BMW of Atlantic City was by far the most responsive and forthright in answering our questions. Admittedly, we were a bit leery at first purchasing a car sight unseen over the Internet. However, Sean McDole was very professional and answered every question and/or concern. He contacted us on several occasions over the past three weeks. When we arrived at the showroom yesterday we were greeted by name at the front door. I can't tell you how much that meant to both of us, especially having just driven five hours from Virginia Beach. Ron Solt immediately showed us the car, offered us a test drive and started the paperwork.While Ron worked on paperwork, had the car detailed and had our trade in appraised we were offered fresh baked cookies, muffins and drinks. Everything was as promised from the financing rate to the condition of the car. Trading in our old car was a breeze and we were offered 20% more than we were offered in Virginia Beach. One thing that really impressed me was the "no pressure" atmosphere. When Jim Pitetti went over the financing with us he also presented several additional services and packages. My first thought was here we go with the high pressure sales pitch to purchase something we really didn't want or need. Although Jim reviewed the packages and options with us in detail , there was no pressure to buy anything. What a nice surprise. He simply presented the facts. As a result of his professionalism and no-pressure attitude we ended up purchasing the BMW maintenance plan, the tire and wheel policy and the Pass Key service. Regarding the car itself, it looked great when we left the lot. Perfect condition! Before we drove away Ron went over every feature on the car and took the time to answer our questions. We've driven the car about 400 miles the past 2-days and it is an absolute blast to drive. There really is something very different about the way a BMW drives. The bottom line is the purchase far exceeded our expectations. Our next planned purchase is a used Z4 and I'm sure when the time comes we'll be in touch. More