BMW of Atlantic City

The Best! Everyone was amazing! Robb, Vince and Brad! I will be back! Vince went out of his to make us happy. They were all the best!! Everyone was amazing! Robb, Vince and Brad! I will be back! Vince went out of his to make us happy. They were all the best!! More

Awesome No-Pressure Dealership We had a really great experience at Atlantic City BMW. Rob was wonderful to work with and very courteous. He listened to what we wanted and found it. We had a really great experience at Atlantic City BMW. Rob was wonderful to work with and very courteous. He listened to what we wanted and found it. He handled us very kindly and respectfully with no pressure. We did not find the dealership overwhelming, they told us exactly what was going on and kept us up to date. Phil was also wonderful. He was no pressure and super patient, even speaking to my husband over the phone because he was traveling for business. And last, Zach the genius was very nice. He answered all our crazy questions and was super helpful. Overall, everyone we encountered was there to help us out and we really appreciate it. We will continue to purchase future vehicles from this dealership and recommend it to others. Plus, we love our new X5! More

Stress free experience Met Rob, salesman, and Phil, financial person, they answered all of my questions and accepted my offer for the car that I was interested in and the de Met Rob, salesman, and Phil, financial person, they answered all of my questions and accepted my offer for the car that I was interested in and the deal was finalized. They made financial arraignments for me to make payments to BMW financial (even though I bought an Acura) and they picked me up at my house 40 miles away so that I could get the car. What more could a car buyer ask for? More

Service dept. Is clueless! Had to wait for a week for Eric service me to call back when I had questions about a recent service. Service rep told me I wasn't covered for things t Had to wait for a week for Eric service me to call back when I had questions about a recent service. Service rep told me I wasn't covered for things that I was covered for, I called dealership I bought car from and found out i was covered ! When car was new their 'genius' was clueless about the car features. Instead of calling me back he had me drive all the way back to show me " this is switch to push" for a question I had asked about that he didn't know any thing about at the time. More

Wow! Amazing Dealer. They Could not Have Done More! I am a car guy and like to change cars every year or so. It is rare that I take the time to write about a car buying experience when I did not end up I am a car guy and like to change cars every year or so. It is rare that I take the time to write about a car buying experience when I did not end up moving forward, but my experience with this dealership was so positive that I was moved to do so. The deal did not happen only because of my own constraints. Brad the Sales Manager and the whole team went out of there way to do everything within their power to enable me to purchase the vehicle I was seeking. They helped on the financing front, they referred me to an insurance agent that got me a better rate, they priced the car and the trade aggressively. They were responsive and communicative. I wish every dealer experience could be like my experience at BMW of Atlantic City. I will be back and next time I will make the deal happen, these guys are gentlemen and professionals. Thank you Brad and team! More

BMW of Atlantic City service was exemplary! Our car was in need of service, and the employees of BMW of Atlantic City did not stop until everything on the car was running perfectly. I highly rec Our car was in need of service, and the employees of BMW of Atlantic City did not stop until everything on the car was running perfectly. I highly recommend this dealership, its salespeople, and its service center. More

Worst experience ever I bought a used 2015 Honda Pilot at BMW of Atlantic City and I am still waiting for my license plate. There was an issue with my driver's license bec I bought a used 2015 Honda Pilot at BMW of Atlantic City and I am still waiting for my license plate. There was an issue with my driver's license because my address was not up to date. Initially, I did point this out to the salesperson (Mike) in case I needed other documents to support my new address. Mike told me it would be okay and I didn't have to worry about it. On top of that, after purchasing the car, I was given only one key and was never told the other key was missing. I asked for the other key and Mike told me "it shouldn't cost me that much money to purchase a copy." At that point, I realized I couldn't do much but I was frustrated because he could have at least told me from the beginning. Weeks later, I'm driving around with an expired license plate because they couldn't process my paperwork due to my driver's license not having an updated address. I called the dealer and spoke with Mike who said he called me a few times (which I have no history of his call on my phone). So, I call the dealership to get updates on my license plate and keep getting transferred and end up with a voicemail every time I call the dealership. When I finally got help, it's from an operator name Rachel who was the only one who actually helped me. I live an hour away so it's hard to go to the dealer and check on the status. Mike became unresponsive and I'm just very frustrated at this point. It's been almost a month now and I'm still waiting for my license plate. More

2013 x3 My husband and I were on the lookout for a preowned BMW X3. The guys at the dealership were fantastic. Ron went out of his way to make sure we had eve My husband and I were on the lookout for a preowned BMW X3. The guys at the dealership were fantastic. Ron went out of his way to make sure we had everything we could ask for and even spent extra time showing me how to work all the buttons. Couldn't have asked for a better experience! More

Best Car Buying Experience I Ever Encountered Bob was very helpful in helping me buy my first BMW! Phil the sales manager made the deal for me! I was in and out of the dealership in less than 2 h Bob was very helpful in helping me buy my first BMW! Phil the sales manager made the deal for me! I was in and out of the dealership in less than 2 hours. Thanks Guys! More

Dis honest I was told 3 Diferent prices on a car. . We came to an agreement on price when I got there they they raised the price . The. They told me they could I was told 3 Diferent prices on a car. . We came to an agreement on price when I got there they they raised the price . The. They told me they couldn't come down on the price but online it was 1000. Less. They tried to take advantage of me becouse I'm a women . I definitely won't. Recumend them of buy from them very shady . More