BMW of Atlantic City
Egg Harbor Township, NJ
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My service person was in my opinion Inexperienced. He would not contact the insurance company to see if my tires were covered. He just said they weren’t and that’s it. I waited over an hour and he fin He would not contact the insurance company to see if my tires were covered. He just said they weren’t and that’s it. I waited over an hour and he finally told me that they didn’t have one tire. The next day I called him twice and he said he would call me back but he didn’t. Finally at 5:55 he called and said that the car was ready but he was leaving at 6 and I was an hour away. I spent almost $1400 and didn’t get the professionalism I received in the past and from other dealers. Disappointed and broke$$ More
Was in for regular maintenance service. Scott Greeted me and checked me in quickly.. He Honored my request for expedited service. Full initial maintenance plus wheel balance and rotation w Scott Greeted me and checked me in quickly.. He Honored my request for expedited service. Full initial maintenance plus wheel balance and rotation were completed in short time (1 1/4 hrs) and I was on my way in more than enough time to pick up my granddaughter flying in to PHL. Excellent experience. More
They did a great job servicing my BMW. I came in for an oil change, recall notice and a wierd noise in the dash. They took care of everything, now the car sounds perfect. I came in for an oil change, recall notice and a wierd noise in the dash. They took care of everything, now the car sounds perfect. More
First visit to this dealership. It is going through renovations but that did not stop the staff from doing their jobs which was evident during my encounters. Prompt service. Frien It is going through renovations but that did not stop the staff from doing their jobs which was evident during my encounters. Prompt service. Friendly and very informative service personnel. Concern was dealt with professionally and resolution was achieved. More