BMW of Atlantic City

Service/oil change Friendly, convenient and service is performed as quickly as possible. Frank kept me up to date on the progress. Although they were short handed today Friendly, convenient and service is performed as quickly as possible. Frank kept me up to date on the progress. Although they were short handed today Frank’s frequent update to all customers waiting was appreciated. More

scheduled service The technician was prompt, efficient and communicated not only what was done but also what will be needed in the future. Overall, this was a pleasant The technician was prompt, efficient and communicated not only what was done but also what will be needed in the future. Overall, this was a pleasant experience More

Service Always professional, courteous and prompt. Dave M is the best! I called him earlier today with an immediate need for servicing and he made sure I coul Always professional, courteous and prompt. Dave M is the best! I called him earlier today with an immediate need for servicing and he made sure I could be seen. More

Great service and people I brought the car in for a recall. The service was performed extremely quickly less than one hour. The people were very attentive the waiting area is I brought the car in for a recall. The service was performed extremely quickly less than one hour. The people were very attentive the waiting area is very clean and offers free goodies and Jennifer my consultant was excellent. Even received the car wash. More

Service visit for my BMW, service adviser Jeff was outstanding and the service provided was excellent. BMW of Atlantic City is the best! I honestly will not shop a for my BMW, service adviser Jeff was outstanding and the service provided was excellent. BMW of Atlantic City is the best! I honestly will not shop anywhere else or get service anywhere else. More

BMW I8 Repair Had an excellent experience having my hot car repaired. A part was missing when the car was in the shop , but it arrived in a day and I picked my car Had an excellent experience having my hot car repaired. A part was missing when the car was in the shop , but it arrived in a day and I picked my car up the next day. Also Dave Masserini was brilliant in getting this missing part to BMW of Atlantic City. He was my service writer. Thanks Dave! Great Job!!!👍 More

Service Writer Fred Barker is the best! He is very friendly and professional. He is very acomadeing and efficient. I’m always pleased when I schedule my servi Writer Fred Barker is the best! He is very friendly and professional. He is very acomadeing and efficient. I’m always pleased when I schedule my service with Fred. More

Bad Service Experience I feel forgotten by BMW of Atlantic City. I took my car there on Oct. 12, 2017. I paid for electronic service that was not totally completed. I noti I feel forgotten by BMW of Atlantic City. I took my car there on Oct. 12, 2017. I paid for electronic service that was not totally completed. I noticed this after I left. I went back the next day and they fiddled with the car. I went back two days later and waited for several hours, but the problem could not be fixed. A week later, October 31, I took my car back to BMW. They kept my car for 9 days, until November 9, 2017 and still did not fix the problem. For most of the days, my car was just in the parking lot. How do I know, because I went out there once to get something out of the car and because I also rode past two more times and saw the car in the same spot. True they gave me a loaner for the 9 days, but when I got my car back, the problem still was not totally fixed. It is now 12 days after I last took my car to BMW (November 21, 2017), and I am disappointed in BMW of AC and feel that they not only let me down, took my money, did not fix what I paid for, and did not follow up to make sure that I was a satisfied customer, which I am certainly not. I want to know, how is BMW of AC going to fix my problem and if they can't, then what is BMW going to do to remedy the situation? More

Service appointment Going on 16 years with BMW of AC. They are absolutely doing everything right and Dave Masserini and Tom Tadley make it painless. Outstanding dealer Going on 16 years with BMW of AC. They are absolutely doing everything right and Dave Masserini and Tom Tadley make it painless. Outstanding dealer More

Great Service Customer service Jennifer went above and beyond! Service team did great work very helpful and knowledgable friendly outgoing dealt with my needs Than Customer service Jennifer went above and beyond! Service team did great work very helpful and knowledgable friendly outgoing dealt with my needs Thank you Jennifer More