BMW of Atlantic City

My X5 had a navigation/ communications issue. Jennifer My X5 had a navigation/ communications issue. Jennifer Merrifield , our Service Advisor, was very pleasant and professional. Nobody likes getting My X5 had a navigation/ communications issue. Jennifer Merrifield , our Service Advisor, was very pleasant and professional. Nobody likes getting a car serviced, Jennifer made it a smooth experience. More

On June 21,2021 I leased a car from this dealership. I was told that I would receive my license plate in about 3 weeks. After waiting the 3 weeks I repeatedly called and asked for general mgr who never re was told that I would receive my license plate in about 3 weeks. After waiting the 3 weeks I repeatedly called and asked for general mgr who never returned my call. I spoke with many sales mgrs who said they would give him my message. On 7/14 I was told there was a problem with the agency never paying a tax needed as I was an out of state resident. I should mention that all of my signed papers stated that I was a resident of Florida. I was then told it would take another 3 weeks. On 8/3 I phoned and sales mgr that another paper was needed to be signed. I came in to the dealership and signed those papers on 8/5/21. On 8/9/21 I finally received a call from the general Mgr. That is 7 weeks after my leasing of my car. I feel I am not the only person from out of state that has leased a new car from this dealership. You would think they would know what taxes and papers were needed in order for me to receive my license plate.Still waiting for my license plate as the temporary one expired 7/21/21. They said not to worry they would pay the ticket if I got one for expired plate. More

Friendly, efficient. Jennifer Merrifield was great. She was friendly and professional and described the work to be done clearly and answered my questions very patiently. was friendly and professional and described the work to be done clearly and answered my questions very patiently. More

The service department is top notch! I highly recommend BMW of Atlantic City. BMW of Atlantic City. More

Through the twists and turns of a complicated repair (necessitated by flash flood damage to vehicle), Jennifer and her team have been splendid to work with. (necessitated by flash flood damage to vehicle), Jennifer and her team have been splendid to work with. More

I always continue to have the best service at BMW of Atlantic City. Dave and Anthony go above and beyond! Exceptional Service; great to know they care! Atlantic City. Dave and Anthony go above and beyond! Exceptional Service; great to know they care! More

There was quick and easy service. Alex was personable and knowledgeable of BMW. I trust her and the recommendations she made. I will definitely be back and knowledgeable of BMW. I trust her and the recommendations she made. I will definitely be back More

Amazing customer service, couldn't ask for a better experience. Fast, easy, and the advisors go above and beyond experience. Fast, easy, and the advisors go above and beyond More

Very friendly and professional employees during my service check-in and pick-up who made the experience quite pleasant and easy. The process for scheduling an appointment was also simple. Thanks for y service check-in and pick-up who made the experience quite pleasant and easy. The process for scheduling an appointment was also simple. Thanks for your help! More

Expensive, but job was well done and it was done fast. Other 2 smaller auto repairs failed to diagnose them problem. This BMW dealership diagnosed and fix the problem in no time. Car now drives and runs l Other 2 smaller auto repairs failed to diagnose them problem. This BMW dealership diagnosed and fix the problem in no time. Car now drives and runs like brand new. Courtesy car was new and nice. More