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BMW of Atlantic City

Egg Harbor Township, NJ

Overview
Reviews
Vehicles
4.7
530 Reviews
Call Dealership (609) 568-9200
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6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 530 reviews

March 29, 2024

Very attentive since the first second i got there. My advisor also explained the service special deals and what I needed for the future according the the miles of my car. More

by hasanbelliurem
Recommend Dealer
Yes
Employees Worked With
Collin
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Apr 04, 2024 -

BMW of Atlantic City responded

That's great to hear about your attentive service experience at the dealership! We're glad that your advisor helped explain the service special deals and provide guidance on future maintenance for your car. We're here to ensure your continued satisfaction with our services.

March 29, 2024

If I could make it zero I would. Terrible customer service. Will never go back. More

by gallantladyfishing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Cummings , Eric Mahan
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Apr 04, 2024 -

BMW of Atlantic City responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

March 28, 2024

Excellent service. Both my sellsman and credit manager were professional and at the same time very accommodating. More

by Smarcus211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hernandez
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Mar 29, 2024 -

BMW of Atlantic City responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Each and every time that I go to BMW of Atlantic City, I'm always treated with respect and, like one of the family. From my salesperson Bill, to any service advisor that I'm given, they've always given me More

by dominate01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Larose, my favorite salesperson, always takes care of me.
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Apr 03, 2024 -

BMW of Atlantic City responded

It's wonderful to hear that you always feel respected and valued at BMW of Atlantic City! We're glad that your salesperson, Bill, and all the service advisors have provided you with valuable advice to keep your car running smoothly. We appreciate your loyalty and look forward to continuing to provide you with excellent service!

March 28, 2024

They did the work in a timely way. Let me know if what else they found that needs to be addressed. More

by dean.bloemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
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Apr 04, 2024 -

BMW of Atlantic City responded

We are thrilled to hear that you had a timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

10 for sure. Thank you. My service advisor Tania were exceptional. The entire process was smooth and easy. More

by Vy Ng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Lucignano
Report | Print
Mar 29, 2024 -

BMW of Atlantic City responded

You're welcome! We're thrilled to hear that your service advisor Tania was exceptional and that the entire process was smooth and easy for you. If you have any more feedback or need further assistance in the future, please feel free to let us know.

March 19, 2024

Great service. Staff always helpful, and genuinely nice. Nice waiting areas. Constant contact during service More

by trossi08248
Recommend Dealer
Yes
Employees Worked With
Jennifer merrifield
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Mar 20, 2024 -

BMW of Atlantic City responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

Friendly, prompt service. Took me in and got me out in an hour and a half. Highly recommend for all your Beamer needs. Ask for Jennifer in service. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service.
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Mar 21, 2024 -

BMW of Atlantic City responded

It's fantastic to hear that you had a great experience and that Jennifer provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Great customer service. Had me in and out as quickly as possible. Thank you Scott! More

by RJLUKAS926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , Eric Mahan
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Mar 16, 2024 -

BMW of Atlantic City responded

That's wonderful to hear! Scott is glad he could provide you with great customer service and get you in and out as quickly as possible. We're here to help and ensure your satisfaction with our services.

March 09, 2024

The Service Department was fantastic! Especially Conner, who was knowledgeable, communicated throughout the repair process, and treated my concerns with professionalism. I really liked h More

by moxiegirl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Houghton
Report | Print
Mar 13, 2024 -

BMW of Atlantic City responded

Thank you for taking the time to share your positive experience with the Service Department at BMW of Atlantic City, especially highlighting the excellent service provided by Conner. It's wonderful to hear that Conner was knowledgeable, communicated effectively throughout the repair process, and treated your concerns with professionalism. The video link for the inspection report and the itemized bill without surprises are valuable aspects of the service that enhance customer confidence. We're thrilled to have you as a forever fan of BMW of Atlantic City! Safe and enjoyable driving in your BMW X3!

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