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BMW of Atlantic City

Egg Harbor Township, NJ

Overview
Reviews
Vehicles
4.6
383 Reviews
Call Dealership (609) 568-9200

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 383 reviews

October 31, 2023

The new service manager and assistant manager were both extremely accommodating and changed my opinion of this service department from poor to excellent More

by daphne.wood228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn and Stan
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Nov 02, 2023 -

BMW of Atlantic City responded

It's wonderful to hear that the new service manager and assistant manager were extremely accommodating and that they managed to change your opinion of the service department from poor to excellent. Effective leadership and excellent customer service can make a significant difference in the overall service experience. Your positive feedback is much appreciated!

October 30, 2023

Purchased a vehicle after doing my research and I was happy with my new used vehicles. Very disappointed with the finance department, I got screwed with the worst warranty thanks to Andrew fedo finance More

by Riccardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Employee not listed
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Nov 01, 2023 -

BMW of Atlantic City responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 30, 2023

My appointment went well and all good. But $771 for a second key is crazy! More

by Kim Callaghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Report | Print
Nov 01, 2023 -

BMW of Atlantic City responded

We understand that the cost of a second key can be surprising, and it's not uncommon for replacement keys to be relatively expensive due to the technology and security features they often contain. We are glad your appointment went well and good. Thank you for your business, and we look forward to serving you again in the future.

October 28, 2023

I was very satisfied with Colin’s taking care of me and the shuttle service taking me home and picking me back up. More

by Redslj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
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Nov 01, 2023 -

BMW of Atlantic City responded

Being very satisfied with the service provided by Colin and the convenience of the shuttle service is excellent to hear. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Excellent experience, very thorough. Would definitely bring my car back for service in the future More

by ronlap215
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Report | Print
Oct 31, 2023 -

BMW of Atlantic City responded

We are delighted to hear that you had an excellent and thorough service experience. Knowing that you would bring your car back for service in the future is a strong testament to the quality of service you received. Your satisfaction is important!

October 24, 2023

Have been a loyal customer for over 20 years. Have always been satisfied and never a problem!!! The staff is there for you to work things out. Great staff! And beautiful cars. Would never go anyw More

by susan3734
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Houghton, Andy, Dan
Report | Print
Nov 04, 2023 -

BMW of Atlantic City responded

Being a loyal customer for over 20 years is a remarkable testament to your satisfaction with the dealership. It's great to hear that our staff has consistently worked with you and that you've never encountered any issues. Thank you for sharing your positive feedback. Enjoy your continued great experiences with us!

October 24, 2023

Situation with my car was taken care of well…. my service advisor Scott was accommodating as much as he was able More

by jhilfman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greeter Domonique was very receptive
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Nov 01, 2023 -

BMW of Atlantic City responded

We are glad to hear that the situation with your car was well taken care of, and that your service advisor, Scott, was accommodating to the best of his ability. Effective problem resolution and helpful service advisors contribute to a positive customer experience. We're here to help and ensure you have the best experience possible!

Nov 01, 2023 -

jhilfman responded

Scott was wonderfully accommodating… Thankyou!!

October 21, 2023

World class service from start to finish! My husband and I have purchased three BMWs from this dealership and would not go any place else! More

by rhondademoulin88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Report | Print
Oct 24, 2023 -

BMW of Atlantic City responded

It's fantastic to hear that you and your husband received world-class service from start to finish at BMW of Atlantic City. The fact that you've purchased three BMWs from us and wouldn't go anywhere else is a testament to our outstanding service and your satisfaction as customers. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Tania is wonderful! Great to work with. I will make it a point to return More

by arovinsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
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Oct 24, 2023 -

BMW of Atlantic City responded

It's fantastic to hear that you had a great experience and that Tania provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 16, 2023

Jennifer was very courteous, knowledgeable and efficient. .She went above and beyond to help me today. More

by codars845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Oct 17, 2023 -

BMW of Atlantic City responded

It's wonderful to hear about your positive experience with Jennifer. Her courtesy, knowledge, and efficiency in going above and beyond to assist you are truly commendable. Your feedback is greatly appreciated. We're here to provide exceptional service and support for all your needs. Thank you for choosing us!

Oct 17, 2023 -

codars845 responded

Very pleasant experience..

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