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BMW of Atlantic City

Egg Harbor Township, NJ

4.6
383 Reviews

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 383 reviews

December 12, 2023

Connor from service was excellent. He kept me up to date with everything and returned all my calls and questions quickly. More

by Fred D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Houghton
Dec 14, 2023 -

BMW of Atlantic City responded

It's fantastic to hear that you had a great experience and that Connor provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Was told a price and was not honored when I picked up car Much More More

by badbeat13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott, Eric Mahan
Dec 12, 2023 -

BMW of Atlantic City responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced. I would like an opportunity to fix this and to earn your business, please contact me at mdemarco@group1auto.com. I look forward to speaking with you. Michael DeMarco, General Manager

December 03, 2023

Dylan was amazing. He was helpful throughout the entire build process and extremely knowledgeable about the car I needed. More

by NA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
Dec 06, 2023 -

BMW of Atlantic City responded

It's fantastic to hear that you had a great experience and that Dylan provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Sincere caring service. Provided me with a ride to my home and back to the dealership while I waited for my service to be completed. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Dec 02, 2023 -

BMW of Atlantic City responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

I purchased a precertified vehicle in August that needed an oil change in 2000 miles . I made an appt waited 2 hrs for an oil change that was not covered , cost 200.00. Then I was told I should align the c More

by Medinak0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Mahan
November 27, 2023

Astoundingly rigid, the standard "I have to talk to my (braindead) manager." Not willing to buy my existing BMW More

by bobmartin08008
Purchase Time
Recommend Dealer
No
Employees Worked With
Not listed! And I didn't work with Eric
November 26, 2023

First time having service done at this dealership. So much better than the Audi dealerships! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Nov 29, 2023 -

BMW of Atlantic City responded

It's great to hear that your experience at BMW of Atlantic City was a positive one, especially compared to your experiences at Audi dealerships! Switching service providers and finding a better experience can be quite reassuring. Thank you for your business!

November 26, 2023

Dropped off 540i for preventive maint. Left with a new problem. Service people did a bad job. More

by jfm1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Petrus
November 25, 2023

Professional, reputable , pleasure to deal with . I would work with this dealership and particularly this sales representative again . More

by monascastle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Kaminski
Nov 28, 2023 -

BMW of Atlantic City responded

We are thrilled to hear you had a fantastic experience with BMW of Atlantic City and the sales representative! Finding a professional and reputable dealership, along with a sales representative you enjoyed working with, can make the car-buying process a pleasure. Congratulations on your new vehicle!

November 21, 2023

Connor was terrific! He kept me in the loop during my wait time at the dealership. I appreciate the under chassis video. It is helpful to see exactly what the mechanic i More

by emmy4571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor. George.
Nov 23, 2023 -

BMW of Atlantic City responded

It's fantastic to hear that you had a great experience and that Connor provided terrific assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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