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BMW of Atlantic City

Egg Harbor Township, NJ

Overview
Reviews
Vehicles
4.6
414 Reviews
Call Dealership (609) 568-9200

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 414 reviews

February 12, 2025

Bait & switch on service cost. Quoted $119.99 for OL&F on phone, charged $217.05 after service. Not cool! More

by ssilvern
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Non name
Report | Print
Feb 12, 2025 -

BMW of Atlantic City responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael DeMarco General Manager BMW Of Atlantic City 609-568-9210 Mdemarco@group1auto.com

February 10, 2025

Superb products, service, and most importantly, professional people. Today I went for service. I sat in a comfortable waiting area and spoke with other satisfied Customers. I actually had a pretty More

by jdale17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember but she was very professional
Report | Print
Feb 13, 2025 -

BMW of Atlantic City responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

I always take my car to BMW to be worked on. I’ve only dealt with Tanya twice since I’ve been going there. I’m very satisfied with her customer service. I feel very comfortable dealing with Tany More

by Maribel Colon
Recommend Dealer
Yes
Employees Worked With
Before Tanya I always deal with Connor
Report | Print
Feb 12, 2025 -

BMW of Atlantic City responded

Hi Maribel, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

Excellent. Service stafff very informative and. helpful.. great service. Great communication . We have been customers since 2005 More

by rhmh0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Jennifer
Report | Print
Feb 11, 2025 -

BMW of Atlantic City responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

I Love this dealership! Everyone is always very helpful and kind. From Michael who runs everything, my sales person Dylan who is always there no matter what and now Kai in t More

by Rleht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai, Dylan, Michael
Report | Print
Feb 10, 2025 -

BMW of Atlantic City responded

Hi, thank you so much for your positive comments about BMW of Atlantic City! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 05, 2025

Jennifer was very professional and an overall pleasure to work with while having my car serviced. More

by erik.lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Mark
Report | Print
Feb 10, 2025 -

BMW of Atlantic City responded

Erik, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

Good service. Quick and timely service. Was able to take delivery on same day. Thank you More

by Ericabessemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob larose
Report | Print
Feb 03, 2025 -

BMW of Atlantic City responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Outstanding customer service. Provided a beautiful new I4 loaner car. Staff always treats you like a VIP. More

by johnmilana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia
Report | Print
Feb 01, 2025 -

BMW of Atlantic City responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Feb 01, 2025 -

johnmilana responded

Outstanding professional service deserves recognition!!! Thank you for your continued dedication to your customer base. It assures that my next BMW will be purchased at BMW of Atlantic City.

January 29, 2025

Awesome service department especially Jennifer from service she's the only reason I am servicing my BMW vehicles with BMW of EHT More

by Igorilijoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Feb 01, 2025 -

BMW of Atlantic City responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Atlantic City. Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2025

My first experience with BMW of AC was amazing! Class act from drop off, checking in, short wait, to pick up at the end. Thank you!!! More

by Steamboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania was amazing. She explained everything and made the whole process simple!, Eric Mahan
Report | Print
Jan 27, 2025 -

BMW of Atlantic City responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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