
BMW of Atlantic City
Egg Harbor Township, NJ
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Service always professional and respectful with owners concerns. Full review of auto condition and necessary resolve to the issues found during shop inspection. Auto detailed on each & every date of servi concerns. Full review of auto condition and necessary resolve to the issues found during shop inspection. Auto detailed on each & every date of service. Service agent, Tania Ferdinandi provides pleasant environment with her personality… More
They are an amazing dealership - I have been a customer for over 20 years and they are great! I have owned various BMW’s - 5 series and 3 series - and have always been very happy and impressed with this d for over 20 years and they are great! I have owned various BMW’s - 5 series and 3 series - and have always been very happy and impressed with this dealership!! They are the best!!! More
I was traveling out of state and had a problem on the highway with my vehicle.I was extremely impressed with the efficiency, courtesy ,concern and quick action that was taken to help me with my situation highway with my vehicle.I was extremely impressed with the efficiency, courtesy ,concern and quick action that was taken to help me with my situation. Tania from the service department at BMW of Atlantic City followed through with confirming the initial tow truck delivery of my car to their service department through the completion of the repair with extreme professionalism and followed up with me on a Friday afternoon several times to ensure I would have my vehicle back and on the road. I own and operate a service company and I can appreciate their sense of urgency and streamlined process. I would recommend this dealership to everyone. Thanks Tania and your service team! More
Over time, the customer experience is second to none. If my BMW needed a new part, an upgrade, or a complicated diagnostic I was sure my old BMW would be running perfectly after my BMW was serviced. My s If my BMW needed a new part, an upgrade, or a complicated diagnostic I was sure my old BMW would be running perfectly after my BMW was serviced. My service advisor Josh gave me above and beyond superlative explanations to answer from experience, clear documentation overview, and proper automotive repair/performance education. Josh impressed me with follow up service calls asking for my personal details on what I felt the car was doing weeks after my service was done. A follow up goes a long way in my book. I appreciate dedicated and honest service. Josh is always willing to reach out and make sure the job is done proper to exactly ensure satisfaction. I still love my car. No faulty experiences with BMW of Atlantic City. Even complicated problems are repaired timely. No doubt the issues which may be unavoidable get resolved to my satisfaction. Best experience More