BMW of Atlantic City

I was impressed with the level of service I received. The staff was friendly and attentive, taking the time to explain the necessary repairs and answer all my questions. My car was serviced in a timely m The staff was friendly and attentive, taking the time to explain the necessary repairs and answer all my questions. My car was serviced in a timely manner, and I appreciated the transparency regarding costs and timelines. Overall, I had a positive experience and would recommend their service center to others. More

I called BMW regarding an issue with my dashboard screen, and Destinee was quick, professional, and very helpful in resolving my concern. and Destinee was quick, professional, and very helpful in resolving my concern. More

My husband and I have purchased several BMWs from this dealership and have consistently found service and all related expectations to be reliable and timely. dealership and have consistently found service and all related expectations to be reliable and timely. More

Professional and courteous. I appreciate their assistance and effort to get my vehicle back in top shape. I appreciate their assistance and effort to get my vehicle back in top shape. More

Jenn and the service Mgr. Stan were very helpful fixing my wife car. Thanks. Outstanding service Stan were very helpful fixing my wife car. Thanks. Outstanding service More

I have bought 10 BMWs over the years from BMW of AC because they provide an honest sales experience and excellent after sales service. because they provide an honest sales experience and excellent after sales service. More

Watch out for Jennifer in service; pricing felt inflated, unclear, and significantly higher than expected for basic repairs unclear, and significantly higher than expected for basic repairs More

I would give zero stars if possible. Our encounter with the service department was so disappointing. We brought our car in because we suspected an issue with the wheel sensor. Initial Our encounter with the service department was so disappointing. We brought our car in because we suspected an issue with the wheel sensor. Initial diagnostic testing was run, and the service advisor, Jennifer, called to request an additional 3 hours of diagnostics for over $800. We asked repeatedly for the mechanic to just look at the wheel sensor but they wouldn't do it. Additionally, Jennifer was extremely difficult to get in touch with. Receiving a return phone call from her was never in a timely fashion. After 3 days of back and forth and not getting any work done on the vehicle, we ended up having the car towed to a private BMW repair shop where the mechanic there determined that the issue was indeed, the wheel sensor. Our new mechanic then proceeded to call BMW of Atlantic City service department to tell them that they could have helped us if they just listened. Then he asked to purchase the replacement part from them, and the service team there told him they would charge him $5000 for a part that costs $900. What a shady business operation! Be advised, if you're going to service your BMW, GO ELSEWHERE!!! More

Great customer service, would definitely recommend this dealership to family and friends, will continue to support them dealership to family and friends, will continue to support them More